Survey Design And Research Division NSO Office Suite Software Tender 2025 - V3 Q2 Software Procurement

Tender Overview

The Survey Design And Research Division of the National Sample Survey Office (NSO) invites bids for an Office Suite Software (V3) under Q2 category with an estimated value of ₹100,000. The procurement involves software licensing and deployment as part of NSO’s office automation. Key differentiators include OEM authorization requirements, post-sale service centers in each consignee state, and a flexible quantity clause allowing up to 25% increase/decrease. The award hinges on compliance with mandatory certificates and past performance. Bidders must ensure availability of local service infrastructure and financial stability to meet delivery milestones.

Technical Specifications & Requirements

• Product/Category: Office Suite Software (V3) for NSO operations
• Estimated Value: ₹100,000; no BOQ items
• OEM/Authorized Seller: Must have registered Indian office to provide after-sales support; OEM authorization certificate required
• Service Center: Functional centre in the state of each consignee; if not present, establish within 30 days of award; payment release contingent on evidence
• Financial Criteria: OEM net worth must be positive as per last audited statement
• Past Experience: Demonstrate supply/installation/commissioning of similar products in last 3 financial years; options include single order ≥ 35% of bid value or multiple orders totaling ≥ 60%; satisfactory performance certificates required
• Delivery Terms: Option clause allows ±25% quantity variation; delivery period linked to last delivery order date with minimum 30 days extension
• Documentation: Submissions must include OEM authorization and required certificates; non-submission risks rejection

Terms, Conditions & Eligibility

• EMD: Amount not specified in tender data; bidder must anticipate submittal of security as per terms
• Experience Criteria: Must have completed projects in the preceding 3 financial years; meet the 35%/20%/15% order-value criteria with performance certificates
• Delivery & Payment: Delivery window tied to original/extended deadlines; payment terms subject to documentary evidence of service center readiness
• Service & Support: On-site or carry-in warranty depending on product; center establishment within 30 days of award is mandatory
• Documentation: GSTIN, PAN, financial statements, OEM authorization, and technical compliance certificates are typically required; ensure uploads with bid
• Quality & Compliance: Certificates/ATC compliance as per bid document; ensure all requisite certificates are uploaded to avoid rejection