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Union Bank of India Mediclaim Insurance Service Tender Mumbai Maharashtra 2026

Bid Publish Date

12-Jun-2026, 7:48 pm

Bid End Date

07-Jul-2026, 8:00 pm

Progress

Issue12-Jun-2026, 7:48 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 2

Tender Overview

The Union Bank of India (UBI) in Mumbai, Maharashtra invites bids for Group Mediclaim Insurance Service under the Department of Financial Services framework. The tender references an RFP for mediclaim coverage; no itemized BOQ is published and the start/end dates are not disclosed. The buyer reserves a 25% scope flexibility on quantity or duration, applicable to lumpsum service contracts with the supplier’s consent. A SOW file is attached for detailed scope, while the overall procurement is delivered via government channels under GEM. This opportunity targets insurers with healthcare risk coverage capabilities in Maharashtra.

Technical Specifications & Requirements

  • No technical specifications are published in the tender sheet; bidders must rely on the attached SOW file for scope details.
  • Organization: Union Bank Of India; Location: Mumbai, Maharashtra; Product category: Group Mediclaim Insurance Service as per RFP.
  • Key contractual levers include a flexible 25% adjustment to contract quantity or duration at issue or post-issuance, and potential scope expansion up to 25% with provider consent.
  • The tender is issued under GEM where the BOQ shows zero items, implying the SOW defines deliverables and service levels.
  • Bidders should anticipate standard compliance checks, policy terms, and service guarantees aligned with group mediclaim norms.

Terms, Conditions & Eligibility

  • EMD/earnest deposit details are not disclosed in the provided data; bidders should review the final RFP for exact amount and payment mode.
  • Delivery/fulfillment window: section indicates flexibility up to 25% for quantity or duration; exact timelines to be defined in the SOW.
  • Document prerequisites likely include organizational GST, PAN, financial statements, experience in mediclaim procurement, and insurer licensing per Maharashtra regulations; submission specifics reside in the SOW and buyer terms.
  • The SOW attachment governs performance metrics, penalties, and renewal terms; bidders must align with ISI/IS 550 style standards where applicable at bid stage.
  • No explicit warranty or AMC terms are specified in the available data; bidders should verify in the final RFP.

Key Specifications

  • Product/service: Group Mediclaim Insurance Service as per RFP

  • Estimated value: Not disclosed in provided data

  • Quantity: Not disclosed; BOQ shows 0 items

  • Standards/Compliance: to be defined in final SOW; potential IS/ISO alignment per sector

  • Delivery/location: Mumbai, Maharashtra; contract delivery per SOW

  • Experience: prior mediclaim procurement experience likely required

Terms & Conditions

  • EMD amount and payment terms to be confirmed in final RFP

  • Delivery timeline adjustable up to 25% via clause at contract issue or issuance

  • SOW governs scope of work, KPIs, and penalties

Important Clauses

Payment Terms

Payment terms to be specified in final RFP; initial compliance may require EMD and performance-based payments

Delivery Schedule

Contract quantity/duration may be modified up to 25% with consent; final timelines to be outlined in the SOW

Penalties/Liquidated Damages

Penalties to be defined in SOW for non-compliance; specifics to be confirmed in bidding documents

Bidder Eligibility

  • Experience in supplying mediclaim/health insurance services

  • Financial capacity as evidenced by annual turnover in related services

  • Valid insurer/broker licenses and regulatory compliance in Maharashtra

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Group Mediclaim Insurance Service - As per RFP; As per RFP; No

Authority Records

MINISTRY OF FINANCEFINANCIAL SERVICES DEPARTMENT

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Bid Preparation GeM Registration Document Filing

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Documents 6

GeM-Bidding-9463060.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates in mediclaim/health insurance procurement

4

Financial statements (last 3 years)

5

EMD/Security deposit submission details (as per final RFP)

6

Technical bid documents and OMS authorizations (if required)

7

OEM authorizations or insurer partner approvals (as applicable)

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for Mumbai mediclaim insurance tender with UBI 2026

Bidders must review the final RFP and SOW attached to the GEM portal, ensure GST and PAN validity, present mediclaim experience, and furnish EMD as specified. The 25% quantity/duration flex clause applies; confirm acceptance before contract award. Prepare insurer licensing documents and health coverage certifications for submission.

What documents are required for Union Bank mediclaim bid in Mumbai

Submit GST certificate, PAN card, experience certificates in mediclaim procurement, financial statements, EMD submission proof, technical bid documents, and insurer authorizations. OEM or partner approvals should accompany the bid where applicable and as per final RFP guidelines.

What are the technical specifications for mediclaim service tender in Mumbai

The tender provides no published technical specs; bidders must consult the attached SOW file for scope, service levels, claim processing timelines, network hospital criteria, and policy terms. Expect capitation, renewal terms, and performance metrics to be defined in the SOW.

When is the delivery timeline for Union Bank mediclaim contract Mumbai

Exact delivery timelines are defined in the SOW; the Buyer Added Clause allows up to 25% expansion of scope or duration at contract issue or during execution, with supplier consent.

What are the EMD and eligibility criteria for this tender in Maharashtra

EMD amount is not disclosed here; final RFP specifies the exact EMD or security deposit. Eligibility includes prior mediclaim procurement experience, regulatory licensing, financial stability, and compliance with Maharashtra insurance norms.

How to verify compliance and standards for mediclaim services in Mumbai

Verify final RFP standards and SOW; look for health insurance industry norms, regulatory licenses, data privacy, claim settlement timelines, and any IS/ISO references the SOW may require for service delivery and audit.

What penalties or SLAs are expected in Union Bank mediclaim tender

Penalties are defined in the SOW with service level agreements; bidders should anticipate KPIs on claim settlement time, network hospital access, and customer support responsiveness, with potential LD clauses as per final contract.

What is the role of the SOW attachment in this tender

The SOW governs the scope, deliverables, performance metrics, and potential scope changes; bidders must align their proposals with the SOW requirements to achieve compliance and successful award.

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