Software Support Services 2.0 - Renewal of software subscription of existing chs software used at t
Indian Army
MEDAK, TELANGANA
Posted:
13 November 2025
Closed:
18 November 2025
GEM
GEM
AIISH Mysore Turnitin & Document Management Software Support Tender 2026 Mysore Karnataka IS 550 compliant 2026
Bid Publish Date
11-Jun-2026, 11:44 am
Bid End Date
02-Jul-2026, 12:00 pm
EMD
₹38,800
Progress
Issue11-Jun-2026, 11:44 am
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Key Highlights
- • Certified integrity pact with Rs. 100 non-judicial stamp paper and signatures required
- • EMD: ₹38,800; DD option accepted; hard copy due within 5 days of bid end/open
- • Dedicated toll-free support number and escalation matrix for post-award service
- • MSME/NSIC exemption certificate allowed for EMD waiver
- • Mandatory technical compliance sheet must be uploaded
Categories
7
Tender Overview
All India Institute Of Speech And Hearing (AIISH) Mysore procuring renewal of Turnitin originality check and related document management/software support services, including implementation, optimization, and ongoing maintenance. Estimated value not disclosed; EMD: ₹38,800. Location: Mysore, Karnataka. Scope covers software support, service and maintenance, plus integration with existing systems. Unique requirements include a mandatory Integrity Pact, dedicated/ toll-free service support, and an escalation matrix for service issues. Bidders must provide prior government/PSU experience and an EMD exemption if MSME/NSIC registered. The procurement emphasizes comprehensive service levels and timely response.
Technical Specifications & Requirements
- Service categories: Turnitin subscription renewal, document management software, application software, implementation services, optimization services, maintenance services, ongoing support.
- EMD: ₹38,800 (via DD or online) with hard copy delivery 5 days post bid opening; successful bidder to provide Performance Security by DD or PBG; DD payable to Director, AIISH, Bank of Baroda, Mysuru.
- Documents & certificates: Integrity Pact (Rs. 100 non-judicial stamp paper), prior government/PSU experience certificates, MSME/NSIC exemption certificate if applicable, mandatory technical compliance sheet.
- Support requirements: Dedicated toll-free service number; escalation matrix with direct contact numbers.
- Submission: Upload scanned Integrity Pact and required certificates; hard copies to follow within specified timelines.
Terms, Conditions & Eligibility
- EMD/Payment terms: ₹38,800 EMD; option to submit via Demand Draft; performance security post award.
- Experience: Experience certificate for supply to government/PSU or major private organization required.
- MSME/NSIC exemption: Provide exemption certificate if applicable.
- Integrity Pact: Signed pact with Rs. 100 stamp paper; non-submission leads to disqualification.
- Communication: Dedicated service support line; escalation matrix to be provided.
- Documentation: All certificates/docs must be uploaded; incomplete submissions are disqualifiable.
Key Specifications
-
Turnitin subscription renewal
-
Document management software and integration
-
Application software, implementation, optimization, and maintenance services
-
Dedicated toll-free service support and escalation matrix
-
Integrity Pact with 100 Rs stamp paper; government/PSU experience certificates
Terms & Conditions
-
EMD amount ₹38,800; DD or online submission with hard copy within 5 days
-
MSME/NSIC exemption allowed with proper certificate
-
Integrity Pact must be uploaded with the bid; otherwise disqualification
Important Clauses
Payment Terms
EMD ₹38,800; DD option; performance security via DD or PBG; hard copy must reach within 5-7 days after bid end/open
Delivery Schedule
Not specified; bidders to ensure timely activation of Turnitin renewal and software services as per AIISH requirements
Penalties/Liquidated Damages
Not specified in data; implied via service levels in escalation matrix and timely delivery obligations
Bidder Eligibility
-
Experience certificate for supply to government/PSU or renowned private organization
-
Compliance with Integrity Pact and stamp paper requirements
-
Dedicated service support capability with toll-free contact and escalation matrix
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Software Support Services 2.0 - Renewal of Turnitin subscription originality check integrity essentials; Document Management Service software, Application Software; Implementation Services, Optimization Services, Maintenance Services; Ongoing Support..
Authority Records
MINISTRY OF HEALTH AND FAMILY WELFAREHEALTH AND FAMILY WELFARE DEPARTMENTALL INDIA INSTITUTE OF SPEECH AND HEARING
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Bid Preparation
GeM Registration
Document Filing
Free consultation · 24h response
Documents 4
GeM-Bidding-9451977.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Past Similar Tenders
(Historical Results)
5 found
Software Support Services 2.0 - renewal of software subscription of existing software; Database Man
Indian Army
RAIGAD, MAHARASHTRA
Posted:
4 January 2025
Closed:
11 January 2025
GEM
Software Support Services 2.0 - Renewal of software subcription for existing software used at this
Indian Army
Posted:
5 June 2025
Closed:
10 June 2025
GEM
Software Support Services 2.0 - Job order for renewal of subscription of existing software used at
Indian Army
JHANSI, UTTAR PRADESH
Posted:
24 June 2025
Closed:
4 July 2025
GEM
Indian Army Software Support Services Renewal & CMS License Maintenance Chandigarh 2025
Indian Army
CHANDIGARH, CHANDIGARH
Posted:
7 November 2025
Closed:
17 November 2025
GEM
Tender Results
Loading results...
🤖 AI-Powered Bidder Prediction
Discover companies most likely to bid on this tender
Live AI
Historical Data
Required Documents
1
GST registration certificate
2
PAN card
3
Experience certificates for supply to govt/PSU or renowned private organizations
4
EMD submission proof (DD or online payment receipt)
5
Technical compliance certificates and Integrity Pact (Rs.100 stamp paper)
6
OEM authorizations (if applicable)
7
Financial statements (as required by terms)
8
Any MSME/NSIC exemption certificate (if claimed)
Frequently Asked Questions
How to bid for AIISH Turnitin renewal tender in Mysore?
Bidders must submit an Integrity Pact on Rs. 100 stamp paper, provide government/PSU experience certificates, and attach the EMD ₹38,800 via DD or online. Include the technical compliance sheet and all certificates; deliver the hard copy DD within 5 days of bid end. Ensure toll-free support details are provided.
What documents are required for AIISH software support tender 2026?
Required documents include GST and PAN, government/PSU experience certificates, EMD proof, technical compliance sheet, Integrity Pact on Rs. 100 stamp paper, MSME/NSIC exemption certificate if applicable, and OEM authorizations if required for Turnitin renewal and document management software.
What are the payment terms for AIISH Mysore procurement?
Payment terms rely on award and contract; EMD ₹38,800 must be paid upfront via DD or online; performance security can be provided by DD or PBG; ensure delivery of hard copy within 5 days after bid end or opening; post-award payments follow AIISH terms.
Which standards or certifications are required for the AIISH tender?
Bidders must upload the technical compliance sheet and Integrity Pact; MSME/NSIC exemption documents are acceptable; ensure required certificates and OEM authorizations are provided if applicable; no ISI/ISO requirement stated in available data.
What is the EMD amount and submission method for the AIISH bid?
EMD is ₹38,800; can be submitted via Demand Draft payable to Director, AIISH, Bank of Baroda, Mysuru, or online; scanned DD proof to be uploaded; hard copy must reach within 5 days after bid end/open.
What is the scope of services under the AIISH renewal tender?
Scope includes Turnitin originality check renewal, document management software, application software, implementation, optimization, maintenance, and ongoing support; service levels require dedicated toll-free support and escalation matrix for timely issue resolution.
Similar Tenders
5 found
Urgent
Software Support Services 2.0 - Oracle; Database Management Software; Proactive Services, Implement
Grid Controller Of India Limited
EMD: ₹1.7 L
Est: ₹83.1 L
⏰ Deadline: 5 days left
🛒 Type: Service
View
GEM
Urgent
Software Support Services 2.0 - LARAVEL / PHP WEB APPLICATION SUPPORT; Application Software; Proact
Bridge And Roof Company (india) Limited
⏰ Deadline: 4 days left
🛒 Type: Service
View
GEM
Urgent
Software Support Services 2.0 - HCL App Scan (SAST & DAST); Application Software; Maintenance Servi
Software Technology Parks Of India (stpi)
📍 WEST DELHI, DELHI
EMD: ₹10,000
⏰ Deadline: 1 day left
🛒 Type: Service
View
GEM
Urgent
Software Support Services 2.0 - Microsoft; Application Software; Planning Services, Implementation
Gujarat Medical Education And Research Society (gmers)
📍 AHMEDABAD, GUJARAT
⏰ Deadline: 3 days left
🛒 Type: Service
View
GEM
Software Support Services 2.0 - Oracle; Document Management Service software; Planning Services; Re
Home Department
📍 PATNA, BIHAR
⏰ Deadline: 2 weeks left
🛒 Type: Service
View
GEM
Explore More Opportunities
Quick Access
Categories 4 available
Unlock Tender Documents
Sign up now to access all documents
Performance Analytics
7-metric analysis with year-wise breakdown
Competitor Intelligence
Multi-dimensional analysis across 6 parameters
Market Penetration
By department, ministry, geography & category
Historical Analysis
Complete tender history with results
Documents 4
GeM-Bidding-9451977.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS