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GEM

Marketing Division IOC CRM for Flash Point PMCC Tender West Delhi 2025

Bid Publish Date

24-Oct-2025, 12:37 pm

Bid End Date

14-Nov-2025, 1:00 pm

Location

SOUTH WEST DELHI , DELHI

Progress

Issue24-Oct-2025, 12:37 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 1

GRADE OIL

Tender Overview

The opportunity is issued by the Marketing Division, Indian Oil Corporation Limited for a CRM for Flash Point (PMCC) in WEST DELHI, DELHI 110008. The scope is defined by the tender text with an emphasis on data sheets, GST compliances, and post-sale service obligations. The contract allows a quantity variation up to 25%, applies during original and extended delivery periods, and requires alignment with the ATC terms. Unique aspects include mandatory data-sheet verification and OEM service obligations for imported products.

Technical Specifications & Requirements

  • No explicit product specifications are published in the BOQ; bidders must attach a detailed Data Sheet and ensure it matches product parameters.
  • Mandatory documents include PAN, GSTIN, a Cancelled Cheque, and an EFT Mandate certified by the bank.
  • For imported items, an OEM or Authorized Seller with registered Indian office for after-sales service is required.
  • Shelf life of supplied product/spare parts is a minimum of 1 year; if applicable, MSDS and hazard labeling must accompany hazardous items.
  • A data-sheet mismatch can lead to bid rejection; ensure IS/ISO compliance is demonstrated if referenced in data sheet.

Terms, Conditions & Eligibility

  • EMD not disclosed in the data; bid validity and delivery terms align with the option clause allowing up to 25% quantity variation.
  • GST responsibility rests with bidders; reimbursement as per actuals or prevailing rate, whichever is lower, capped to quoted GST.
  • Submission requires PAN, GSTIN, Cancelled Cheque, and bank EFT Mandate; financial standing must not show liquidation or bankruptcy.
  • For imports, ensure Indian office for after-sales support; provide OEM authorization proof.
  • Data Sheet submission is mandatory; any mismatch may lead to rejection.

Key Specifications

  • Product/service: CRM for Flash Point (PMCC) as per IOC tender scope

  • Estimated value: Not disclosed; scope includes data sheet verification

  • EMD: Not disclosed in tender data

  • Experience: Not explicitly stated; OEM after-sales support required for imported items

  • Quality/standards: 1-year shelf life requirement; MSDS and hazard labeling for hazardous items

Terms & Conditions

  • Option Clause: Up to 25% quantity variation during contract

  • Data Sheet: Mandatory, with exact parameter match or bid rejection

  • GST: Bidder bears GST; reimbursement as actuals or as per applicable rates

  • OEM/Service: Imported items require Indian OEM/authorized seller with service setup

  • Documentation: PAN, GSTIN, cancelled cheque, EFT mandate required

Important Clauses

Payment Terms

GST handling and EMI/FD terms not explicitly stated; bidders should align with IOC practices and ATC terms

Delivery Schedule

Delivery period tied to last date of original delivery order; extended period calculations apply with minimum 30 days

Penalties/Liquidated Damages

Not specified; option clause implies potential penalties if delivery timelines not met

Bidder Eligibility

  • Not under liquidation or bankruptcy; solemn undertaking to that effect

  • Ability to provide a Data Sheet matching product specifications

  • For imported items, an Indian OEM/authorized seller with service network

Documents 3

GeM-Bidding-8507063.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

Certificate (Requested in ATC)

2

OEM Authorization Certificate

3

Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria

4

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for the CRM Flash Point tender in West Delhi IOC 2025

To bid, submit the mandatory documents (PAN, GSTIN, cancelled cheque, EFT mandate) along with a product Data Sheet that exactly matches the offered parameters. Ensure GST handling aligns with IOC’s reimbursement policy and include OEM authorization if the item is imported.

What documents are required for IOC Marketing Division CRM bid in Delhi

Required documents include PAN, GSTIN, cancelled cheque, EFT mandate, and the product Data Sheet. If bidding for imported equipment, provide OEM authorization and India-based service support proof; ensure organizational solvency undertakings are included.

What are the delivery terms for IOC flash point CRM procurement in Delhi

Delivery begins from the last date of the original delivery order. If the option clause is exercised, additional time is computed as (additional quantity/ original quantity) x original delivery period, with a minimum of 30 days; the extended period may reach the original delivery period.

What standards or certifications are required for IOC CRM tender 2025

While explicit standards are not listed, provide a detailed Data Sheet showing compliance with applicable safety and quality requirements, MSDS for hazardous items, and OEM/service certifications for imported products; ensure one-year shelf life for spares when applicable.

How is GST handled in the IOC West Delhi tender

GST is the bidder's responsibility; IOC reimburses GST as per actuals or the lower prevailing rate, capped at the quoted GST percentage; ensure GSTIN is valid and audits are ready.

What happens if data sheet and product parameters mismatch IOC tender

A mismatch leads to bid rejection; ensure the Data Sheet precisely reflects the offered product specifications, including capacity, safety labels, and service commitments; align with ATC and Corrigendum if issued.

What is required for after-sales support of imported items in IOC tender

Submit OEM or Authorized Seller proof with an Indian registered office for after-sales service; include service level commitments and contact details to satisfy IOC’s post-sale support expectations.