Contract Bidding Open For Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite with setup in GANDHI NAGAR, GUJARAT
Bid Publish Date
21-Aug-2026, 5:04 pm
Bid End Date
11-Sep-2026, 5:00 pm
EMD
₹80,00,000
Value
₹40,00,00,000
Location
Progress
Public procurement opportunity for Administrative Reforms And Training Division General Administration Department Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite with setup in GANDHI NAGAR, GUJARAT. Quantity: 240 issued by. Submission Deadline: 11-09-2026 17: 00: 00. View full details and respond.
Tender Data
Bid Details
Quantity
240
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
6000
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite with setup
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
42
Pre-Bid & Qualification
Pre-Bid Date
31-08-2026 15:00:00
Pre-Bid Venue
CM Helpline Coordination Unit (CMH-CU) General Administration Department (ARTD) 6th Floor, Wing-A, Block-1, Karmayogi Bhawan, Gandhinagar, Gujarat - 382010 Meeting Link: https://teams.microsoft.com/meet/341909071580224? p=quS3zHwE5sC59bUWiA Meeting ID: 341 909 071 580 224 Passcode: Wa6YW76G
Delivery Details
Delivery Locations
1
Delivery Cities
Gandhinagar
Delivery Pincodes
382010
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Patel Komalben Mehulkumar | 382010,6th floor E&F Wing Block 03 Karmyogi Bhawan Sector 10A Gandhinagar | Gandhinagar | Gujarat | 382010 | 240 | - | Number of Months : 36 Number of Shift per day : 1 Number of Working days in Month : 30 |
Authority Records
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Documents 7
GeM-Bidding-9789974.pdf
Main Document
Other Documents
OTHER
Technical Specification/Buyer Specification Document
TECHNICAL
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
2
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Required Documents
Bidder Turnover
Certificate (Requested in ATC)
OEM Authorization Certificate
Additional Doc 1 (Requested in ATC)
Additional Doc 2 (Requested in ATC)
Additional Doc 3 (Requested in ATC)
Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer