GEM

Central Board of Excise & Customs Manpower Outsourcing Tender India 2025 - Skilled/High School Staff, Minimum Wage, 25% Variation

Bid Publish Date

28-Nov-2025, 3:07 pm

Bid End Date

08-Dec-2025, 4:00 pm

Value

₹13,33,008

Location

HYDERABAD , TELANGANA

Progress

Issue28-Nov-2025, 3:07 pm
AwardPending
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Quantity

3

Bid Type

Two Packet Bid

Key Highlights

  • • 25% variation in contract quantity or duration at bid issuance
  • • Excess settlement allowed with documented add-on charges and supporting documents
  • • Integrity Pact mandatory; upload scanned copy with bid submission
  • • Office of Service Provider must be located in the consignee state
  • • Dedicated toll-free service support number required
  • • Non-toxic supplies; MSDS where applicable
  • • SOW and SLA attachments define service scope and performance metrics
  • • EMD amount not specified in the tender text

Tender Overview

Central Board of Excise and Customs (cbec) seeks a manpower outsourcing vendor for skilled and high school level staff under a minimum wage framework, with an estimated value of ₹1,333,008. The procurement location and detailed scope are not fully disclosed, but the contract emphasizes timely deployment, compliance with integrity norms, and service support readiness. A notable differentiator is the attachment of Buyer Specific ATC/SOW, plus a requirement for a dedicated service office within the consignee state and toll-free support. This tender emphasizes non-toxic materials for supplied personnel-related goods/services and mandates adherence to organization-specific terms and conditions, including quantity/duration adjustments up to 25% and an excess settlement mechanism. The absence of BOQ items suggests a service-oriented engagement with a focus on compliance, staffing quality, and delivery reliability.

Technical Specifications & Requirements

  • Category: Manpower Outsourcing Services – Skilled; High School; Other
  • Estimated value: ₹1,333,008.0
  • Variation clause: Quantity/duration can be increased up to 25% at issue and post-issuance
  • Excess settlement: Invoices may include add-on charges up to a defined percentage of order value; requires disclosure and supporting documents
  • Integrity Pact: Bidder must upload signed integrity pact per buyer policy
  • Safety/health: Supplied products/services must be non-toxic; MSDS where applicable
  • Service availability: Office of service provider must be located in the state of consignee; documentary evidence required
  • Support: Dedicated toll-free service number required
  • Documentation: All required certificates and documents must be submitted, else bid rejection
  • SOW/SLA: Buyer-provided Scope of Work and Service Level Agreement attachments exist

Terms, Conditions & Eligibility

  • EMD: Amount not disclosed in tender
  • Financial standing: Bidder must avoid liquidation or receivership; submit an undertaking
  • Integrity & compliance: Upload signed Integrity Pact; ensure non-toxic compliance
  • Delivery/availability: Office in consignee state; timely support presence
  • Documentation: Mandatory certificates and documents as per ATC/ Corrigendum
  • Penalty/variation: 25% variation allowance; excess settlement process requires documentation
  • SLA/SOW: Adherence to attached SOW and SLA; acceptance of buyer terms
  • Status checks: Not under bankruptcy or similar proceedings; maintain financial health

Key Specifications

  • Manpower Outsourcing Services – Skilled; High School; Other

  • Estimated contract value: ₹1,333,008.0

  • Variation rights up to 25% in quantity or duration

  • Excess settlement charges allowed with receipts and documentation

  • Non-toxic materials; MSDS documentation for toxic items

  • Service provider must maintain a dedicated office in the consignee state

  • Dedicated toll-free support line requirement

  • SOW/SLA attachments define concrete performance metrics

Terms & Conditions

  • 25% contract quantity/duration variation rights

  • Excess settlement with supporting documents allowed

  • Integrity Pact submission mandatory for eligibility

  • Office presence in consignee state required

Important Clauses

Payment Terms

Not explicitly disclosed; ensure compliance with buyer ATC/SLA and any excess settlement invoices with proper documentation

Delivery Schedule

Delivery timelines are defined in the SOW; adherence to service start dates and availability is required

Penalties/Liquidated Damages

Penalties described implicitly via SLA; failure to meet service levels may trigger LDs per contract terms

Bidder Eligibility

  • Not under liquidation, court receivership, or bankruptcy

  • Demonstrated experience in manpower outsourcing for skilled and non-skilled roles

  • Vendor must have a functional office in the consignee state and provide proof

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for manpower outsourcing

4

Financial statements (audited or equivalent)

5

EMD submission proof (if applicable or stated in ATC/Corrigendum)

6

Technical bid documents confirming compliance

7

OEM authorizations (if applicable)

8

Signed Integrity Pact

9

Proof of service office in consignee state

Frequently Asked Questions

Key insights about TELANGANA tender market

How to participate in CBEC manpower outsourcing tender in India 2025?

Bidders must submit GST, PAN, experience certificates, financial statements, and signed Integrity Pact along with technical bids. Ensure OEM authorizations if applicable, and provide proof of a service office in the consignee state. Adhere to 25% variation rights and document any excess settlement charges with invoices.

What documents are required for cbec staffing tender submission in India?

Required documents include GST registration, PAN card, audited financial statements, experience certificates for outsourcing, technical bid, and signed Integrity Pact. Also provide proof of service office in the consignee state and any OEM authorizations if required by ATC/Corrigendum.

What are the 25% variation rights in the CBEC contract terms?

The buyer may increase or decrease contract quantity or duration by up to 25% at the time of issue, and post-issuance adjustments are limited to the same 25%. Bidders must accept revised quantities or durations without dispute.

What is the purpose of the Integrity Pact in this tender?

The Integrity Pact ensures transparency and anti-corruption compliance. Bidders must upload a signed pact as per the buyer's policy; non-submission leads to rejection of the bid. This pact accompanies the standard bid documents and ATC/Corrigendum requirements.

What are the non-toxic material requirements for cbec staffing services?

Supplied personnel-related services or goods must be non-toxic; if any toxic materials are involved, a Material Safety Data Sheet (MSDS) must be provided. This ensures safety and regulatory compliance in all delivered items and services.

Is there a dedicated service office requirement for cbec staffing?

Yes. The service provider must maintain a dedicated office within the consignee state, with documentary evidence to be submitted. This ensures local presence for faster deployment, support, and issue resolution as per the SOW.

What is the estimated value and payment approach for this tender?

The estimated value is ₹1,333,008.0. While EMD is not disclosed in the text, bidders should prepare standard bid security per ATC. Payment terms align with SLA; expect milestone-based or service completion payments following delivery and acceptance.

What are the SOW/SLA attachments referenced in the tender?

The tender includes SOW and SLA attachments that define service scope, performance metrics, response times, and penalties. Bidders must review and align proposals to these attachments to meet required service levels and avoid non-compliance.

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