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Eastern Railway Tower Ladder (V2) Q3 Tender Malda West Bengal 2026

Bid Publish Date

06-Sep-2026, 9:02 pm

Bid End Date

17-Sep-2026, 9:00 pm

Progress

Issue06-Sep-2026, 9:02 pm
AwardPending

Key Highlights

  • Dedicated toll-free service support required by bidder/OEM
  • Escalation Matrix for Service Support must be provided
  • Option clause permits 25% quantity variation during contract
  • Delivery/installation site in Jharkhand with consignee contact

Tender Overview

Eastern Railway (Indian Railways) seeks procurement of Tower Ladder (V2) – Q3 for operations in Malda, West Bengal (732101). The contract contemplates potential quantity variations up to 25% of bid quantity both at award and during execution, with delivery terms tied to the original and extended periods. Installation, if in scope, is to be completed at the specified consignee site in Jharkhand (SEE(G)/SAHEBGUNJ, Opposite Sahibganj railway station, 816109). The tender emphasizes supplier readiness for on-site installation, with clear escalation and dedicated service channels. No BOQ items are listed, indicating a streamlined procurement style. This tender requires readiness to adapt delivery timelines, guided by the option clause and contract terms. This opportunity targets suppliers capable of meeting rail sector safety and equipment standards and providing robust post-sale service with defined escalation paths.

Technical Specifications & Requirements

  • Product: Tower Ladder (V2) – Q3
  • Location for delivery/installation: Jharkhand site (SEE(G)/SAHEBGUNJ, Power house, Opposite sahibganj railway station, 816109)
  • Quantity: up to 25% variation allowed during contract execution
  • Service readiness: Dedicated toll-free service support and formal Escalation Matrix for after-sales support
  • Documentation: Ensure OEM/ Supplier contact details and installation readiness; no BOQ items provided
  • Delivery/installation scope: may include on-site commissioning as per contract terms, contingent on delivery order
  • Unique terms: Purchaser can adjust quantity; delivery timeline linked to last date of original/extended order
  • Compliance focus: emphasize rapid response and robust support infrastructure for railway equipment

Terms, Conditions & Eligibility

  • Option Clause: quantity may be increased up to 25% of contract quantity during and after award
  • Delivery address for installation: Jharkhand, 816109; consignee contact 9771424339
  • Service support: must provide dedicated toll-free telephone number and an Escalation Matrix for support
  • EMD/Financial terms: not disclosed in available data; bidders should prepare standard EMD documentation per Railway norms
  • Submission readiness: OEM authorizations and installation capabilities implied; no explicit BOQ or start/end dates
  • Delivery/installation timing tied to delivery orders and option clause duration
  • Compliance with safety and rail equipment standards is implied but not explicitly listed

Key Specifications

  • Product/service names: Tower Ladder (V2) – Q3

  • Locations: Malda, West Bengal (732101) and Jharkhand installation site

  • Quantities: variation up to 25% of bid quantity

  • EMD/Estimated value: not disclosed in available data

  • Experience: rail equipment supply and on-site installation capability implied

  • Quality/Compliance: general railway equipment safety expectations; explicit standards not provided

Terms & Conditions

  • 25% quantity variation allowance during contract execution

  • Delivery and installation at designated Jharkhand site under consignee

  • Dedicated service support and escalation matrix required

Important Clauses

Payment Terms

Not disclosed in tender data; bidders should align with standard Railway payment practices per contract

Delivery Schedule

Delivery period linked to last date of original delivery order; extended period may apply under option clause

Penalties/Liquidated Damages

Not specified in data; bidders should anticipate standard LDR terms per Indian Railways

Bidder Eligibility

  • Experience in supplying/servicing rail equipment (Tower Ladders or similar)

  • Financial capability to support upfront costs and service commitments

  • Ability to provide dedicated service desk and escalation response

Tender Data

Bid Details

Quantity

1

Bid Type

Single Packet Bid

Bid Validity

90 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Inspection Required

Yes

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

No

MII Purchase Preference

No

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Tower Ladder (V2) (Q3)

Delivery Details

Max Delivery Days

30

Delivery Locations

1

Delivery Cities

Maldah

Delivery Pincodes

732102

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Aayush Behera732102,DRM Building MaldaMaldahWest Bengal732102130-

Authority Records

MINISTRY OF RAILWAYS

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Documents 2

GeM-Bidding-9853830.pdf

Main Document

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

Eastern Railway

Department

Indian Railways

Office Name

Eastern Railway Hq

Grievance Contact

[email protected]

Categories 1

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates of similar tower ladder/rail equipment supply

4

Audited financial statements for the last 2-3 years

5

EMD/Security deposit documents as per railway norms

6

Technical bid documents confirming compliance with Tower Ladder (V2) – Q3

7

OEM authorization / dealership certificates

8

Customer references for post-sales service capability

Frequently Asked Questions

Key insights about WEST BENGAL tender market

How to bid for Tower Ladder tender in Malda West Bengal 2026?

Bidders must submit GST, PAN, experience certificates, financials, EMD, technical compliance, and OEM authorizations. Ensure delivery readiness to Jharkhand site and specify ability to handle 25% quantity variation. Include dedicated service desk details and escalation matrix to meet post-sale support requirements.

What are the eligibility criteria for rail equipment tender in West Bengal?

Applicants should demonstrate prior experience in supplying rail equipment or similar capital goods, provide financial statements, have a valid GST registration, and present OEM authorization. Demonstrate installation capability and after-sales service infrastructure, including a toll-free line and escalation matrix.

What documents are required for submission for this rail tender 2026?

Submit GST, PAN, company financials, experience certificates for relevant projects, EMD documents, technical bid compliance, OEM authorization, and installation capability proof. Provide contact details for service support and the escalation matrix; no BOQ items are listed in the data.

What installation details are specified for the Tower Ladder project?

Delivery/installation site is in Jharkhand (816109) at SEE(G)/SAHEBGUNJ, Power House, Opposite Sahibganj railway station. Consignee contact is 9771424339. Installation, if covered, must align with last order delivery date and option-based extensions, as per contract terms.

What are the key service support requirements for this tender?

Bidders must provide a dedicated toll-free service number and an Escalation Matrix to reach service engineers quickly. This ensures prompt after-sales support and adherence to railway response times, with clear escalation steps from initial call to resolution.

What is the quantity variation allowance in this tender?

The purchaser may increase or decrease the quantity up to 25% of bid quantity at contract placement and during execution. The extended delivery time is calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days.

What is the delivery address and consignee contact for this rail tender?

Delivery/installation address is in Jharkhand (816109) for SEE(G)/SAHEBGUNJ, Power House, Opposite Sahibganj railway station. Consignee contact number is 9771424339; ensure liaison for on-site clearance and installation scheduling per contract terms.

Are there any specific standards or certifications required for this tender?

While explicit standards are not listed in the data, bidders should ensure compliance with rail equipment safety norms, provide OEM authorizations, and demonstrate installation capability. Expect railway-grade quality assurances and post-sale service commitments as part of the evaluation.