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Indian Army Vertical Rope Structure Corrosion Prevention Works Tender 2026 - Service Centre, Warranty, and MI&E Standards

Bid Publish Date

08-Jan-2026, 11:38 am

Bid End Date

19-Jan-2026, 12:00 pm

Location

LUCKNOW , UTTAR PRADESH

Progress

Issue08-Jan-2026, 11:38 am
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Service Centre requirement: functional in each consignee state with 30-day establishment window
  • • Dedicated toll-free service support and explicit escalation matrix required
  • • OEM warranty certificates mandatory at delivery; on-site warranty considered where applicable
  • • Past Experience proofs acceptable include contract copies, client certificates, or third-party notes
  • • No BOQ items or specific technical specs provided; emphasis on installation, commissioning, and maintenance capabilities

Tender Overview

The opportunity is issued by the Indian Army under the Department Of Military Affairs for work on a Vertical Rope Structure to Prevent its Corrosion from Rain/Weather Condition. Details include mandatory establishment of a functional service centre within 30 days of award (state-wise coverage as applicable), with dedicated service support contact and escalation matrix. The procurement emphasizes post-installation support, warranty, and evidence-based past project experience. The absence of BOQ items and specifications necessitates bidders to demonstrate capability through service networks, maintenance plans, and installation readiness. The emphasis on service accessibility, installation, commissioning, and maintenance is a differentiator for suppliers with a robust Indian service footprint.

Technical Specifications & Requirements

  • Service Centre: Functional in each consignee location’s state; establishment within 30 days if not pre-existing.
  • Service Support: Dedicated toll-free/telephone number; clear escalation matrix for service issues.
  • Warranty & After-Sales: OEM warranty certificates required at delivery; seller to guarantee rectification of breakdown within the warranty period; installation, commissioning, training, troubleshooting, and maintenance service team must be established in India.
  • Past Experience: Acceptable proofs include contract copies with invoices and self-certification, client execution certificates, or third-party release notes.
  • Documentation: Submission must include installation/maintenance capabilities and evidence of service network.

Terms, Conditions & Eligibility

  • Service Centre: Establish within 30 days of contract award if not existing; evidence of functional centre is required for payment release.
  • Dedicated Support: Toll-free number and escalation matrix to be provided by bidder.
  • Warranty: OEM warranty certificates to be submitted on delivery; ensure post-installation support availability.
  • Past Experience: Accept various proof formats; ensure demonstrated capability in related maintenance or service contracts.
  • Payment/Delivery: Terms align with delivery of goods and service acceptance; penalties or LDs not specified in available data.

Key Specifications

  • Vertical Rope Structure corrosion prevention work

  • Maintenance and installation services to support rope structure against rain/weather

  • OEM warranty documentation to be provided on delivery

  • Service centre network coverage in relevant states

  • Past project experience proofs acceptable in multiple formats

Terms & Conditions

  • Functional service centre must be demonstrated within 30 days of award

  • Dedicated service support channel with escalation matrix required

  • OEM warranty certificates must be submitted at time of delivery

  • Proof of past experience must be provided via contract, client certificate, or equivalent

  • No BOQ items/quantified technical specs available in data

Important Clauses

Payment Terms

Payment release contingent on submission of evidence of functional service centre; terms not detailed in data

Delivery Schedule

30-day window to establish service centre post-award; installation/commissioning timelines not explicitly defined

Penalties/Liquidated Damages

No explicit LDs specified in provided terms; penalties, if any, to be clarified during bid evaluation

Bidder Eligibility

  • Must demonstrate capability for installation, commissioning, and maintenance of vertical rope structures

  • Functional service centre within the state(s) of consignee locations or within 30 days of contract award

  • Provide OEM warranty certificates and after-sales service plan

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates or client execution certificates

4

Financial statements or turnover evidence

5

EMD/documentary deposit (if applicable per tender terms)

6

OEM authorization or dealership certificates

7

Technical compliance certificates and service centre details

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for tender in Indian Army corrosion protection

Bidders should prove capability for vertical rope structure corrosion prevention, submit GST/PAN, provide past project experience proofs, and ensure an OEM warranty. Establish a functional service centre within 30 days if not pre-existing, and include a dedicated toll-free support channel with an escalation matrix.

What documents are required for Indian Army service center bid

Required documents include GST certificate, PAN card, experience certificates or execution certificates for past work, financial statements, OEM authorization, and evidence of a functional service center. Ensure service network details are uploaded with the bid submission.

What are the warranty requirements for rope structure maintenance

OEM warranty certificates must be submitted at delivery. The seller must guarantee rectification of any breakdown during the warranty period and provide installation, commissioning, training, and maintenance support through an India-based service team.

When is the service center establishment deadline in this tender

If a service center is not present at bid time, bidders must establish one within 30 days of award. Payment release is contingent on documentary evidence of having a functional service center.

What is required for past project experience in this procurement

Acceptable proofs include contract copies with invoices and bidder self-certification, client execution certificates with contract value, or third-party inspection notes. These must demonstrate relevant service or maintenance work for similar rope structure projects.

How to ensure after-sales service readiness for Indian Army bids

Provide a dedicated service support number, escalation matrix, and a robust Indian service network. Include installation and maintenance teams, on-site troubleshooting capability, and a plan for timely attendance to service requests in consignee locations.

What are the key eligibility criteria for this procurement

Eligibility centers on demonstrated installation/maintenance capability, a functional service center within consignee states within 30 days, OEM warranty documentation, and verifiable past project experience in related corrosion prevention or maintenance services.

What documents prove compliance with service and support terms

Documentary evidence must include service center establishment proof, dedicated toll-free contact details, escalation matrix, and OEM warranty certificates. Include installation, commissioning, and maintenance service plans as part of the bid submission.