Hpcl Biofuels Limited Bulk SMS Service Tender 2026 West Champaran Bihar IS 550 Compliant 2026

Tender Overview

Hpcl Biofuels Limited seeks a Bulk SMS Service (Version-2) for transactional and domestic messages in West Champaran, Bihar. The procurement specifies a rapid delivery target of 15 seconds with messages capped at 300 characters and a potential scale of up to 5000 units, with an emphasis on an Airtel-based, licensed service provider/authorized channel partner. The BOQ indicates no items listed, suggesting a service-level contract with scalable messaging volumes. This tender foregrounds a telecom-integrated SMS solution and requires bidders to align with the operator’s licensing and channel partner criteria. The contract allows volume/duration adjustments of up to 25% at award or during execution, enabling flexible scope changes for lumpsum engagements. Unique aspects include a focus on regulator-compliant transactional messaging through a licensed mobile operator network and rapid delivery expectations that influence SLA framing.

Technical Specifications & Requirements

• Product/Service: Bulk SMS (Version-2) for Transactional SMS and Domestic SMS via Airtel network; licensed service provider with telemarketing channel partner authorization.
• Delivery Time: within 15 seconds for each message.
• Message Size: up to 300 characters per SMS.
• Volume Scope: indicated as 5000 units (possible monthly or project-based quantity frame).
• Operator Requirements: Airtel license holder or authorized channel partner; compliance with telecom operator terms.
• Standards/Compliance: No explicit technical standards listed; bidders should demonstrate telecom compliance and delivery performance.
• BOQ Status: No line items available; treat as service contract with delivery and SLA expectations.
• Location Scope: West Champaran, Bihar; procurement channel aligns with state-level telecom service usage.

Terms, Conditions & Eligibility

• EMD/Security: Not specified in the data provided.
• Quantity/Duration Flexibility: Contract quantity or duration may be increased up to 25% at bid/award and during execution.
• Payment Terms: Not disclosed in the tender details.
• Delivery/Performance: SLA to include delivery within 15 seconds per SMS and 300-character limit; standard service-level penalties not listed.
• BOQ/Documentation: No BOQ items; bidders must submit standard telecom service bids and licensing evidence.
• Eligibility: Must be a telecom operator license holder or authorized Airtel channel partner for bulk transactional SMS; ensure compliance with local regulatory requirements.
• Warranty/Support: Not specified; bidders should propose post-implementation support terms in their proposals.