Procurement Opportunity: Providing services at Citizen Facilitation Centers, in Municipal Corporation, Panchkula, for providing Citizen Services, along with Grievance Redressal System based on call Centre methodology. in PANCHKULA, HARYANA

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26-06-2026 12:00:00

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View More Details Tender Details   Basic Details Organisation Chain Haryana Government||Urban Local Bodies||MC Panchkula Tender Reference Number MCPKL/2026/1134 dated 16.06.2026 Tender ID 2026_HRY_529677_1 Withdrawal Allowed Yes Tender Type Open Tender Form Of Contract Tender Tender Category Services No. of Covers 2 General Technical Evaluation Allowed No ItemWise Technical Evaluation Allowed No Payment Mode Online Is Multi Currency Allowed For BOQ No Is Multi Currency Allowed For Fee No Allow Two Stage Bidding No   Payment Instruments Online Bankers S.No Bank Name 1 SBI Bank Covers Information, No. Of Covers - 2 Cover No Cover Type Description Document Type 1 Fee/PreQual/Technical Technical .pdf 2 Finance Finance .xls       Tender Fee Details, [Total Fee in ₹ * - 16,000] Tender Fee in ₹ 15,000 Processing Fee in ₹ 1,000 Fee Payable To Nil Fee Payable At Nil Tender Fee Exemption Allowed No EMD Fee Details EMD Amount in ₹ 1,00,000 EMD Exemption Allowed Yes EMD Fee Type fixed EMD Percentage NA EMD Payable To Nil EMD Payable At Nil     Work Item Details Title Providing services at Citizen Facilitation Centers, in Municipal Corporation, Panchkula, for providing Citizen Services, along with Grievance Redressal System based on call Centre methodology. Work Description Providing services at Citizen Facilitation Centers, in Municipal Corporation, Panchkula, for providing Citizen Services, along with Grievance Redressal System based on call Centre methodology. NDA/Pre Qualification Please refer Tender documents. Independent External Monitor/Remarks NA Tender Value in ₹ 1 Product Category Miscellaneous Services Sub category NA  Contract Type Tender Bid Validity(Days) 120 Period Of Work(Days) 365  Location Panchkula Pincode 134112 Pre Bid Meeting Place Bays 15-16, Sector 14 , Panchkula   Pre Bid Meeting Address Bays 15-16, Sector 14 , Panchkula Contact No 8168623538  Pre Bid Meeting Date 18-Jun-2026 11:00 AM  Bid Opening Place Panchkula Should Allow NDA Tender No  Allow Preferential Bidder No   Critical Dates Published Date 16-Jun-2026 05:00 PM Bid Opening Date 26-Jun-2026 03:00 PM Document Download / Sale Start Date 16-Jun-2026 06:00 PM Document Download / Sale End Date 26-Jun-2026 12:00 PM Clarification Start Date NA Clarification End Date NA Bid Submission Start Date 16-Jun-2026 06:00 PM Bid Submission End Date 26-Jun-2026 12:00 PM   Tenders Documents NIT Document S.No Document Name Description Document Size (in KB) 1 Tendernotice_1.pdf   Tender Notice 305.84 2 Tendernotice_2.pdf   DNIT 3161.60 Download as zip file Work Item Documents S.No Document Type Document Name Description Document Size (in KB) 1 BOQ BOQ_608722.xls BOQ 291.50   Tender Inviting Authority Name Municipal Corporation Panchkula Address Bays 15-16, Sector 14 , Panchkula Contact No 8168623538   Back