TenderDekho Logo
Closed GEM

Indian Army Queue Management System Tender Panchkula Haryana 2026 - IS 550/ISO Standards Bidding

Bid Publish Date

10-Sep-2026, 7:42 pm

Bid End Date

21-Sep-2026, 8:00 pm

Progress

Issue10-Sep-2026, 7:42 pm
AwardPending

Tender Overview

The Indian Army, Department Of Military Affairs, located in Panchkula, Haryana invites bids for a Queue Management System. The tender scope specifies no BOQ items and provides an open scope for suppliers to propose end-to-end queue management solutions. The opportunity is anchored in government procurement practices within a military-estate context, with emphasis on compliant financial documentation. Bidders must prepare to implement a turnkey system, including software, hardware, and ancillary services as per agency expectations. The absence of detailed specifications suggests bidders should offer robust, standards-compliant solutions with clear deployment plans and post-installation support. The procurement is distinguished by its military context and the potential for recurring support requirements.

Technical Specifications & Requirements

  • Product category: Queue Management System for government use
  • Minimal or no explicit technical specs are provided; bidders should present a complete system proposal including software modules (visitor flow control, digital signage, reporting), hardware (kiosks, servers, peripherals), and integration capabilities with existing IT infrastructure.
  • Proposals should include implementation timelines, training, cyber-security considerations, data retention policies, and service levels.
  • Preferred standards or certifications are not listed; bidders should reference ISO/IEC security and interoperability best practices where applicable and illustrate compatibility with government IT environments.
  • Deliverables should cover installation, commissioning, and user acceptance testing with documented evidence.

Terms, Conditions & Eligibility

  • EMD/fee: Not specified in the available data; bidders must monitor official channels for any monetary security requirements.
  • Documents required: PAN Card, GSTIN, Cancelled cheque, EFT Mandate certified by the bank.
  • Submission should include vendor code creation materials and alignment with department-level procurement processes.
  • Eligibility emphasizes financial and regulatory compliance; bidders should ensure GST compliance, bank authorizations, and identity verification.
  • Payment and delivery terms are not detailed here; bidders must await formal tender documents for schedules and penalties.
  • No explicit warranty or SLA terms are present in the provided data.

Key Specifications

  • Queue Management System

  • No BOQ items listed

  • No explicit standards provided; bidders should propose compliant system

  • Include software modules, hardware, installation, training, and support

  • Data security and integration considerations

Terms & Conditions

  • PAN Card and GSTIN are mandatory for bid submission

  • Cancelled cheque and EFT mandate required for payment setup

  • Vendor Code Creation must be included with bid submission

Important Clauses

Payment Terms

Not detailed in available data; expect terms in official tender document

Delivery Schedule

Not detailed in available data; expect delivery timeline in official tender document

Penalties/Liquidated Damages

Not specified; refer to official tender terms for LD, penalties, or performance bonds

Bidder Eligibility

  • Must hold PAN and GST registration

  • Must provide EFT mandate and bank-certified documentation

  • Must comply with vendor code creation requirements

Advertisement

Authority & Contact

Organization

Indian Army

Office Name

Not disclosed yet

Grievance Contact

[email protected]

Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

30 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Inspection Required

No

RA Qualification Rule

50% Lowest Priced Technically Qualified Bidders

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

No

MII Purchase Preference

No

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

1

OEM Avg. Turnover

1

Past Performance

10 %

Experience Required

1 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Queue Management System

Delivery Details

Max Delivery Days

15

Delivery Locations

1

Delivery Cities

PANCHKULA

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-PANCHKULAPANCHKULA--115-

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 3

GeM-Bidding-9878666.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Categories 2

Required Documents

1

Copy of PAN Card

2

Copy of GSTIN

3

Copy of Cancelled Cheque

4

Copy of EFT Mandate certified by Bank

5

Vendor Code Creation documents

Frequently Asked Questions

Key insights about HARYANA tender market

How to bid for the queue management system tender in Panchkula

Bidders should prepare a complete proposal for the Queue Management System and submit with PAN Card, GSTIN, Cancelled Cheque, and bank-authorized EFT Mandate. Include vendor code creation documents and a detailed deployment plan, with compliance to government IT standards and data security practices.

What documents are required for the Indian Army queue system bid in Haryana

Submit PAN Card, GSTIN, Cancelled Cheque, and EFT Mandate certified by the bank. Also include vendor code creation documents and any organization-specific forms. Ensure all documents are current and match the bidder’s registered details to avoid rejection.

What are the technical specifications for the queue system tender in Panchkula

No explicit technical specs are provided; bidders must propose a comprehensive Queue Management System with software modules, hardware components, integration capability, cybersecurity measures, and a clear installation, training, and support plan tailored for a government environment.

When is the bid submission deadline for the Indian Army tender in Haryana

Exact submission deadlines are not included in the current data. Prospective bidders should refer to the official tender document or portal notices for the precise closing date, submission method, and any amendments or clarifications.

What are the payment terms for the queue system procurement by Indian Army

Payment terms are not specified in the provided data. Confirm terms like advance, milestone-based, or post-delivery payments in the official tender documentation and align bids with any bank guarantee or performance bond requirements.

What standards or certifications are required for the queue system bid in Haryana

No specific standards listed here; bidders should reference IS/ISO security and interoperability best practices and demonstrate compliance in their technical proposal, along with data protection measures and government IT compatibility.

Advertisement