National High Speed Rail Corporation Limited IP Endpoint License Tender New Delhi 2025
Progress
Tender Overview
National High Speed Rail Corporation Limited in New Delhi invites bids for an IP OFFICE R10+ 3RD PARTY IP ENDPOINT 1 LIC: CU license. The procurement scope centers on a single IP endpoint license procurement with a focus on OEM/Authorized Seller support and post-sale service readiness. The tender highlights include a flexible quantity option up to 25% during contract placement and currency, along with an escalation matrix for service support. Importantly, the terms require an OEM-authenticated supply chain with Indian after-sales presence if the product is imported, and there is a clear emphasis on ensuring timely delivery aligned with the option clause. The BOQ shows 0 items, underscoring a minimal catalog requirement but a precise compliance framework. This tender is positioned under the Railways Public Sector Undertakings umbrella and targets compliant security/IP endpoint solutions for NHSRCL operations.
Technical Specifications & Requirements
- Product: IP OFFICE R10+ 3RD PARTY IP ENDPOINT, 1 LIC (CU)
- Delivery option: Quantity may increase/decrease by up to 25%; extended delivery time calculation based on original/extended periods, with a minimum of 30 days.
- Imported products: OEM or Authorized Seller must have a registered Indian office to provide after-sales service; submission of certificate proving this requirement.
- Service & Support: Escalation Matrix with telephone numbers to be provided by Bidder/OEM.
- BOQ: No items listed; implies a singular license procurement with compliance focus.
Terms, Conditions & Eligibility
- Option Clause: Purchaser may adjust quantity by up to 25% at contract placement and during currency, with delivery timelines recalculated accordingly.
- OEM for Imports: If the item is imported, the OEM must have an Indian registered office for after-sales support; certificate required.
- Escalation Matrix: A formal service support escalation matrix must be provided.
- No explicit EMD amount or other standard vendor documents are listed in the provided data; bidders should prepare to meet usual procurement norms and OEM-backed support requirements.
Important Clauses
Delivery & Quantity Adjustment
The Purchaser may increase or decrease the quantity by up to 25% at contract award and during the contract period. Delivery timelines adjust proportionally, with a minimum extension of 30 days if needed.
OEM Importer Requirement
For imported products, the OEM or an authorized seller must maintain a registered office in India to provide after-sales service; a certificate confirming this is to be submitted.
Escalation Matrix
Bidder/OEM must furnish an Escalation Matrix listing telephone numbers for service support as part of the submission.
Bidder Eligibility
-
OEM-backed supply capability for IP endpoint licenses with Indian after-sales support
-
Ability to accommodate quantity adjustments up to 25% during contract
-
Compliance with escalation matrix for service support
Tender Data
Bid Details
Quantity
25
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Requirements
Past Performance
50 %
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
IP OFFICE R10+ 3RD PARTY IP ENDPOINT 1 LIC: CU
Authority Records
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Documents 3
GeM-Bidding-8507312.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
Experience Criteria
Past Performance
OEM Authorization Certificate
Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for IP endpoint license tender in New Delhi NHSRCL 2025
To bid this NHSRCL IP endpoint tender in New Delhi, ensure you meet OEM-backed supply requirements, provide an Indian office proof for imported products, and submit an escalation matrix. Prepare for a 25% quantity adjustment during contract and confirm delivery terms align with the original delivery period.
What documents are required for IP endpoint procurement New Delhi NHSRCL
Submit OEM authorization or proof of Authorized Seller, Indian registered office certificate for imported products, escalation matrix for service support, and standard bid documents. While EMD details aren’t disclosed here, bidders should include financial and compliance documents per NHSRCL procurement norms.
What are the eligibility criteria for imported IP endpoint licenses NHSRCL
Eligibility requires an OEM or Authorized Seller with a registered Indian office for after-sales service, plus ability to supply a single IP endpoint license (R10+). Include evidence of service support capability and a valid escalation matrix to meet NHSRCL expectations.
What are the delivery terms and option clause for NHSRCL IP license
Delivery terms allow a quantity variation up to 25% at contract award and mid-term; additional time is calculated as ( increased quantity ÷ original quantity) × original delivery period, with a minimum of 30 days. Ensure readiness to adjust timelines accordingly.
What are the payment or performance terms for NHSRCL IP license
Payment terms are not specified in the data provided. Bidders should anticipate standard PSU practices: documentation-based acceptance, potential milestone-based payments, and adherence to contractually defined delivery and performance criteria, with OEM-backed service commitments and escalation contacts.
What standards or certifications are required for IP endpoint licenses NHSRCL
The tender requires OEM or Authorized Seller with Indian service capability for imports. While specific standards aren’t listed, bidders should prepare ISO/quality and security compliance evidence where applicable, along with OEM authorization and IS/industry standard interoperability documentation as part of technical bid.