Indian Army CCTV Repair, Maintenance & Installation Tender Indore Madhya Pradesh 2026

Tender Overview

The opportunity is issued by the Indian Army under the Department Of Military Affairs for the repair, maintenance, installation, and testing of an existing CCTV surveillance system at a facility in Indore, Madhya Pradesh (452001). Scope includes comprehensive overhauling, restoration, and integration, with emphasis on service provider capability to supply ongoing support from a local office. The procurement references service provision in CCTV systems for office spaces and related surveillance equipment, with a key emphasis on timely service and escalation processes. A 25% quantity/duration adjustment is allowed pre- and post-contract award, ensuring operational flexibility for changing requirements. Bidders must demonstrate past experience through multiple acceptable proof documents. A dedicated service office in the consignee state and a toll-free support line are required to meet service obligations.

• Organization: Indian Army, Department Of Military Affairs
• Location: Indore, Madhya Pradesh, 452001
• Product/Service: Repair, maintenance, installation, and testing of CCTV surveillance systems; comprehensive overhauling & integration
• Estimated Value / EMD: Not specified; contract quantity/duration adjustable up to 25%
• Key differentiator: Local service presence, escalations matrix, and documentary past-project proof requirements
• Unique aspects: ATC document uploaded by the buyer; no BOQ items are listed at this time

Technical Specifications & Requirements

• Product/service category: CCTV surveillance system repair, maintenance, installation, restoration, testing, and commissioning
• Delivery/installation location: Indore, Madhya Pradesh
• Standards/Certifications: Not specified in data; bidders must demonstrate capability via past-experience proofs and service commitments
• Service capability: Dedicated toll-free support line; formal escalation matrix; local service office in consignee state
• Documentation for past experience: Contract copies with invoices and self-certification or client execution certificates; alternative proofs allowed
• Service scope: Support for existing CCTV infrastructure, including integration and commissioning services upon completion

Terms, Conditions & Eligibility

• EMD/financial terms: Not explicitly stated; bid will require standard bidder financial standing with non-liquidation proof and an undertaking
• Delivery timeline: Not specified; contract quantity/duration can be adjusted by up to 25% at issue time or post-award
• Payment terms: Not described; typical government tenders require milestone or upon-delivery payment
• Documents to submit: GST registration, PAN, past project experience proofs, service-offering documents, and OEM/authorized partner disclosures
• Service obligations: Office of service provider must be located in the state of the consignee; dedicated toll-free service line; escalation matrix
• Penalties / warranties: Not specified; bidders should prepare for standard service-level penalties and warranty terms in final contract