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GEM

Empowerment Of Persons With Disabilities Department Uttar Pradesh Security Equipment Tender CHITRAKOOT 2026 ISO 9001

Bid Publish Date

14-Mar-2026, 3:37 pm

Bid End Date

30-Mar-2026, 4:00 pm

Progress

Issue14-Mar-2026, 3:37 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

3625

Category

Title1

Bid Type

Two Packet Bid

Key Highlights

  • ISO 9001 certification mandatory for bidder or OEM
  • Dedicated toll-free service support and escalation matrix required
  • Imported products require Indian registered office for after-sales service
  • Option clause allows ±25% quantity variation during/within contract
  • 32 BOQ items referenced; exact specs not disclosed
  • Delivery terms linked to original delivery period with calculation formula
  • OEM authorization and local presence emphasized for after-sales service
  • Compliance with standard procurement terms and quality expectations

Categories 34

Tender Overview

Empowerment Of Persons With Disabilities Department, Uttar Pradesh invites bids for security equipment-related procurement in CHITRAKOOT, UTTAR PRADESH (210120). The tender comprises 32 BOQ items with an undisbursed estimated value and an EMD amount not disclosed in the published data. Key differentiators include the mandatory ISO 9001 certification, post-sale service with a dedicated toll-free number, and an OEM/registered Indian office requirement for imported products. An option clause allows up to 25% quantity variation during contracting and currency, with delivery time calculations tied to the original delivery period. This procurement emphasizes after-sales service, escalation protocols, and compliance with quality standards. Unique aspects include the emphasis on service support infrastructure and the flexibility to adjust orders within defined limits during contract execution.

Technical Specifications & Requirements

  • Standards: ISO 9001 certification for bidder or OEM.
  • Service & Support: Dedicated toll-free telephone support and an Escalation Matrix for service issues.
  • Imported Products: If applicable, OEM must have a registered office in India for after-sales service; certificate required.
  • BOQ Scope: 32 items listed; specific item details are not provided in the data.
  • Contract Mechanics: Option to increase/decrease order quantity by up to 25%; delivery period adjustments follow a defined formula.
  • Delivery & Compliance: Noted terms require adherence to standard procurement practices and timely delivery.

Terms, Conditions & Eligibility

  • ISO 9001 certification must be held by bidder or OEM.
  • Dedicated toll-free support and an Escalation Matrix must be provided.
  • For imported items, OEM must have an Indian registered office for after-sales service.
  • Option clause permits up to 25% quantity variation during and after contract execution, with delivery-time recalculations.
  • Section references indicate general buyer terms; bidders should prepare to comply with service, certification, and localization requirements.

Key Specifications

  • Product/Service names: security equipment procurement (title specifics not provided in BOQ data)

  • Quantities: 32 BOQ items indicated; exact quantities not disclosed

  • EMD/Estimated value: Not disclosed in available data

  • Experience: ISO 9001 certification required for bidder or OEM

  • Quality/Certification: ISO 9001; OEM authorization for imported items

  • Delivery/Installation: Delivery period tied to original delivery period; option to extend

  • Warranty/Support: Dedicated support and escalation matrix required

Terms & Conditions

  • Option clause allows ±25% quantity variation during/after contract

  • ISO 9001 certification required for bider or OEM

  • Dedicated toll-free service support and escalation matrix mandatory

Important Clauses

Payment Terms

Not specified in data; bidders should anticipate standard government norms

Delivery Schedule

Delivery period calculated from last date of original delivery order; extended time follows option quantity formula

Penalties/Liquidated Damages

Not specified in data; bidders should verify in final terms

Bidder Eligibility

  • Must hold ISO 9001 certification (bidder or OEM)

  • OEM must have registered Indian office for imported products

  • Demonstrate capability for after-sales service with toll-free support

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Title1 , Title2 , Title3 , Title4 , Title5 , Title6 , Title7 , Title8 , Title9 , Title10 , Title11 , Title12 , Title13 , Title14 , Title15 , Title16 , Title17 , Title18 , Title19 , Title20 , Title21 , Title22 , Title23 , Title24 , Title25 , Title26 , Title27 , Title28 , Title29 , Title30 , Title31 , Title32

Authority Records

EMPOWERMENT OF PERSONS WITH DISABILITIES DEPARTMENT
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Documents 4

GeM-Bidding-9123545.pdf

Main Document

BOQ Document

BOQ

BOQ Document

BOQ

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST certificate

2

PAN card

3

Experience certificates

4

Financial statements

5

EMD documents

6

Technical bid documents

7

OEM authorizations (where applicable)

8

ISO 9001 certificate (for bidder or OEM)

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for CHITRAKOOT security equipment tender in UP 2026

Bidders should confirm ISO 9001 certification, provide OEM authorization if required, and submit GST, PAN, experience certificates, financial statements, and EMD documents. Ensure Indian office for imported items and readiness to supply a 25% quantity variation under the option clause.

What documents are required for UP empowerment tender submission

Required documents include GST certificate, PAN card, experience certificates, financial statements, EMD documents, technical bid documents, and OEM authorizations. For imported items, provide proof of Indian registered office. Ensure ISO 9001 certification for bidder or OEM prior to bid submission.

What are the technical specifications for ISO 9001 certified bidders

Technical specification centers on quality management, requiring ISO 9001 certification for either bidder or OEM. While exact product specs are not listed, bidders must demonstrate quality processes, after-sales service readiness, and the ability to meet delivery timelines per the option clause.

When is the delivery period and option clause in UP tender

Delivery period derives from the last date of the original delivery order. The option clause allows up to 25% quantity change during contract and added time calculated as (increased quantity/original quantity) × original delivery period, with a minimum 30 days.

What are the penalties or LD clauses for this UP tender

Penalties/LD details are not explicitly provided in the available data. Bidders should review final bid documents for specific liquidated damages, schedule penalties, and any performance bonds tied to delivery failures and quality non-conformances.

What is required for after-sales support in imported items

Imported item bidders must have an OEM with a registered Indian office to provide after-sales service. Submit the certificate proving Indian presence and provide escalation matrix and toll-free support details as part of technical bid submission.

What is the minimum qualification for eligibility in UP procurement

Eligibility requires ISO 9001 certification for bidder or OEM, Indian office for imported items, and documented service capability with toll-free support. Prepare experience certificates, financials, and OEM authorizations to demonstrate compliance with bid terms.

How to verify the supplier’s ISO 9001 status for this tender

Verify the bidder or OEM’s ISO 9001 certificate, checking the cert body, scope, and validity. Ensure the certificate covers the offered security equipment domain, and attach the certificate to the bid package with other required documents.

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