Indian Army Courier Service Tender Darjeeling West Bengal 2026 | East Zone Courier Procurement
Bid Publish Date
29-Sep-2026, 7:20 pm
Bid End Date
03-Oct-2026, 8:00 pm
Location
Progress
Tender Overview
Organization: Indian Army (Department Of Military Affairs) operating in Darjeeling, West Bengal 734001. Procurement: Courier service for the East Zone (KG - National). While the BOQ shows zero items, the tender specifies service delivery in multiple 33 corps zone workshops. The contract allows scope flexibility up to 50% of quantity or duration, subject to consent and contract issuance. Bidders must demonstrate financial stability and non-liability to liquidation, with an emphasis on non-obsolete offerings and a minimum one-year market life for quot ed services. A consortium option is allowed with a designated leader and joint responsibility. An in-state service office, dedicated toll-free support, and an escalation matrix are mandatory. The bid requires workforce commitments (10% payroll on internal staff) and fleet ownership (20% of bid quantity) by the service provider. This procurement emphasizes reliable service support and local presence, with delivery of services to the 33 corps zone workshops.
Technical Specifications & Requirements
- Service category: Courier/ logistic support for government/military procurement in the East Zone.
- Delivery address: 33 corps zone wksp (multiple lines indicate consistency in location).
- Operational commitments: In-state service office, dedicated toll-free support, escalation matrix required.
- Staffing & fleet: Minimum 10% manpower on the provider’s payroll for at least one year; provider must own 20% of bid quantity vehicles in its or owner’s name.
- Qualification: Consortium allowed; joint liability with lead member; non-liquidation and no bankruptcy.
- Obsolescence and life: Offerings must have at least 1 year residual market life; no end-of-life products.
- Flexibility clause: Option to increase scope/contract by up to 50%; acceptance by bidder is required.
Terms, Conditions & Eligibility
- EMD/Financial Health: Bidder must not be under liquidation or bankruptcy; must upload an undertaking.
- Delivery terms: Delivery/installation at the stated address; terms not fully specified beyond the address requirement.
- Warranty/Support: Service availability and dedicated support structure required; escalation process must be provided.
- Documentation: Submit relevant certifications and proof of office in-state; provide manpower and fleet documentation.
- Payment & Penalties: Not explicitly stated; standard government tender practices apply; ensure compliance with all bidder obligations.
Key Specifications
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Product/Service: Courier service for government/military logistics
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Location: Darjeeling, West Bengal (734001) with delivery to 33 corps zone workshops
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Estimated value: Not disclosed; contract allows up to 50% scope adjustment
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Experience: No explicit year requirement; must show non-liquidation status and prior similar work
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Standards/Compliance: Not specified; must be IS/ISO aligned if offered, otherwise emergency compliance
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Fleet: Provider must own 20% of bid quantity vehicles; in-name ownership proofs required
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Payroll: At least 10% of required manpower on provider payroll for at least one year
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Support: Dedicated toll-free service number and escalation matrix required
Terms & Conditions
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50% option clause allows scale/duration adjustment at tender issue
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Delivery to 33 corps zone workshops; in-state service office mandatory
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10% payroll staffing and 20% fleet ownership requirements
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Consortium allowed with joint liability; lead member designated
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Documentation must prove financial stability and non-liquidity
Important Clauses
Payment Terms
Not explicitly stated; bidders should anticipate standard government practices with due payments post-delivery per contract.
Delivery Schedule
Delivery/installation at the designated 33 corps zone workshop locations; exact timelines not specified.
Penalties/Liquidated Damages
Not specified; bidder should seek clarity during bid submission or pre-bid discussions.
Bidder Eligibility
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Non-liquidation and no bankruptcy status; provide undertaking
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Must demonstrate capability to deploy in-state service office and toll-free support
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Fleet ownership requirement: 20% of bid quantity vehicles owned by bidder
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Minimum payroll commitments: 10% of manpower on bidder payroll for at least one year
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Consortium participation allowed with joint liability and lead member
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Experience Required
1 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Courier Service in KG - National; East Zone
Delivery Details
Delivery Locations
1
Delivery Cities
Darjeeling
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Darjeeling | Darjeeling | - | - | 1 | - | Weight of Courier for Insurance : 360 |
Authority Records
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Documents 3
GeM-Bidding-9965300.pdf
Main Document
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for courier/logistics similar work
Financial statements or solvency proof
EMD document or equivalent security deposit
Technical bid documents (service scope, fleet details, support framework)
OEM authorizations or approvals if required
Proof of in-state service office
Manpower deployment plan and payroll documentation
Proof of fleet ownership (20% of bid quantity)
Frequently Asked Questions
Key insights about WEST BENGAL tender market
How to bid for the Indian Army courier service tender in Darjeeling?
Bidders must submit GST, PAN, experience certificates, financials, and EMD along with technical bids. Ensure an in-state service office, dedicated toll-free support, and escalation matrix. Provide fleet ownership proof (20%), payroll staffing (10%), and consortium details if applicable. Review the 50% scope option and confirm feasibility before submission.
What documents are required for the Darjeeling courier tender bid in West Bengal?
Provide GST certificate, PAN card, experience certificates for courier work, financial statements, EMD, technical bid documents, OEM authorizations if needed, proof of in-state service office, manpower payroll proof, and vehicle ownership documents covering 20% of bid quantity.
What are the delivery requirements for the 33 corps zone workshops?
Delivery is to be made to the 33 corps zone workshop locations in Darjeeling, West Bengal. The exact delivery schedule is not stated; bidders should prepare a provisional plan aligned with contract award and establish a responsive on-site service office in-state with a toll-free support line.
What is the scope flexibility clause for this tender?
The buyer may increase contract quantity or duration by up to 50% at contract issue, and up to 50% after issuance with bidder consent. For lumpsum services, the scope/value may increase with service provider consent; bidders must be prepared to adjust accordingly.
What manpower and fleet commitments are required for eligibility?
Minimum 10% of required manpower on payroll for at least one year and at least 20% of bid quantity vehicles owned by the provider (in provider or proprietor name) are required, with documentary proof to be uploaded for verification.
What ongoing support infrastructure must bidders provide?
Bidders must have a dedicated/toll-free service number and an escalation matrix with contact details. An in-state service office is mandatory, and the bidder should maintain service personnel for timely support and maintenance over the contract term.
Are there any obsolescence or market-life requirements for offerings?
Offerings must be market-ready with at least 1 year residual life and should not be declared end-of-life by the OEM within that period. Bidders must ensure product/service viability and post-award support for the full term.
What is the expected payment framework for the procurement?
The tender does not specify exact payment terms; bidders should anticipate standard government payment practices post-delivery and require clarity on milestone payments, acceptance criteria, and payment timelines during post-award discussions.