Bids are Invited For Custom Bid for Services - Selection of Vendor to Provide SIP Trunk with Toll Free Numbers

The eligibility requirements include being a legally registered entity capable of providing SIP Trunking services, demonstrable experience with government contracts or similar projects, and a minimum annual turnover of 2 Crores over the last three years. Additionally, bidders must provide all required certifications and documentation as outlined.

Bidders must submit various documents including, but not limited to, Experience Criteria, Bidder Turnover reports, OEM Authorization Certificate, and any additional documents specified in the attached bid documents.

Registration involves creating an account on the respective government procurement portal. Afterwards, participants must ensure that all documentation is in compliance with the specified formats before submitting their bids.

Accepted document formats typically include PDF for formal documentation. It's essential to adhere to the submission guidelines detailed in the bid documents to avoid disqualification.

The technical specifications include compliance with industry standards for telecommunications, capacity to handle specified call volumes, and optional features like call routing and integration with current telephony systems.

Yes, participating vendors must adhere to stringent quality standards, ensuring that their services meet the operational requirements defined in the tender documentation.

Bidders must comply with all legal regulations pertinent to telecommunications services, as well as any specific compliance requirements outlined in the tender documents.

The services will be subjected to pre-defined testing criteria to ensure full functionality and compliance with the delivered terms and industry standards.

The EMD required for this tender is INR 15,00,000, which must be submitted along with the bid to confirm intention and seriousness in pursuing the contract.

Once awarded, successful bidders may need to submit a performance guarantee as specified in the tender, which will ensure compliance with the contract obligations and standards expected.

Payment terms are detailed in the linked documents. Bidders are encouraged to review these carefully to understand the payment structure and timelines once the service is rendered.

The price evaluation will be based on the total cost proposal, ensuring that the review is comprehensive and factoring in service quality alongside the bid price.

Submissions must be made electronically through the designated government procurement platform, adhering strictly to the guidelines regarding accepted formats and required documentation.

Bidders should closely monitor the timelines related to bid submission deadlines, opening dates, and validation periods as specified in the tender documentation.

The evaluation process will scrutinize both technical and financial proposals, followed by a comparative analysis to ensure the selection of the most beneficial bid for the department.

Notification of results will be communicated following the completion of the evaluation process, with specific timelines provided in the governing tender documents.

MSEs may avail of exemptions from certain criteria related to experience and turnover, provided they present valid documentation to support their request for consideration. This fosters an inclusive approach to participation in government tenders.

Yes, the tender allows for special provisions for startups, including potential exemptions and supportive measures aimed at enhancing competitive participation without undue barriers.