GEM

Department Of Ex-Servicemen Welfare Water Cooler, Reverse Osmosis System & Hardware Tender Rajasthan 2026

Bid Publish Date

03-Jan-2026, 9:28 am

Bid End Date

13-Jan-2026, 10:00 am

Progress

Issue03-Jan-2026, 9:28 am
AwardPending
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Quantity

5

Category

Reverse Ommision Sysytem

Bid Type

Two Packet Bid

Categories 7

Tender Overview

Organization: Department Of Ex-Servicemen Welfare. Procurement scope includes Reverse Osmosis System, Pre Filter, Chemical, Hardware components and Water Cooler equipment. The BOQ lists 5 items, but no quantities or unit values are provided. Location and start/end dates are not disclosed. Key differentiator is the emphasis on OEM support, sample approvals, and service centre requirements. The tender highlights mandatory OEM/authorized seller presence in India for after-sales service, and explicit advance sample approval procedures. The inclusion of clothing-like sample clauses alongside service-center commitments indicates a broad equipment and maintenance-oriented procurement. Unique clauses around sample delays, modifications, and potential contract termination if deviations are found are noted. This tender targets suppliers capable of supplying multiple product lines with strong post-sales support.

Technical Specifications & Requirements

  • OEM/Authorized Seller with registered Indian office required for after-sales service; submit certificate.
  • Advance sample approval process: submit 2 samples within 5 days of award; buyer approves or requests modifications within 5 days; if buyer delays, delivery period is refixed without LD.
  • If samples show major deviations, buyer may request new samples or terminate contract.
  • Samples for testing to be supplied free of cost; any bulk production costs incurred before unconditional approval borne by seller.
  • Clothing/related items clause indicates potential reference samples per consignee if pre-dispatch inspection is chosen.
  • Service Centre: functional centers in each consignee state required for carry-in warranty; establishment within 30 days if not present.
  • Dedicated toll-free service line and escalation matrix required.

Terms, Conditions & Eligibility

  • OEM/imported products must have a registered Indian office for after-sales service.
  • Advance sample approval timeline constraints; potential delivery date adjustments without LD.
  • Service centre presence within 30 days; evidence required for payment release.
  • Mandatory dedicated service helpline and escalation framework.
  • No tender ID or dates disclosed; bids must align with buyer terms and establish post-sales support infrastructure.

Key Specifications

  • Product names: Reverse Osmosis System, Pre Filter, Chemical goods, Hardware components, Water Cooler

  • Quantity/scale: Not specified in BOQ

  • Estimated value: Not disclosed

  • OEM requirements: Must be an OEM or Authorized Seller with registered Indian office for after-sales service

  • Sample process: Submit 2 advance samples within 5 days of award; approval or modification within 5 days; potential delivery delay neutralized by refixed delivery period

  • Warranty/after-sales: Functional service centre in each consignee state; 30 days to establish if not present

  • Support: Dedicated toll-free service line and escalation matrix

Terms & Conditions

  • OEM/authorized seller with India-based service support required

  • Advance sample approval within 5 days; potential delivery period adjustments

  • Functional service centres must be established within 30 days; payment linked to evidence

Important Clauses

Payment Terms

Payment release is contingent on submission of documentary evidence of functional service centre and compliance with advance sample approval requirements

Delivery Schedule

Delivery period may be refixed if buyer delays approval of advance samples; no liquidated damages specified in such case

Penalties/Liquidated Damages

Not explicitly specified; potential contract termination if major deviations in samples are found

Bidder Eligibility

  • Must be OEM or Authorized Seller with registered Indian office for after-sales support

  • Evidence of functional service centre in each consignee state or plan to establish within 30 days

  • Ability to supply RO systems, water coolers, pre-filter and hardware components with service support

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Bill of Quantities (BOQ) 5 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 Reverse Ommision Sysytem Reverse Ommision system of 150 LPH for mudding connection 1 nos hnd@1234 10
2 Pre Filter Must required for RO for every 3 month 1 nos hnd@1234 10
3 Chemical Chemical for dozzing Pump on regular basis for 1 complete year 1 job hnd@1234 10
4 Hardware CPVC Pipe,scoket and all required pipes upto 10 ft for connecting RO 1 job hnd@1234 10
5 Water Cooler Water Cooler 150/150 of stainless Steel 1 nos hnd@1234 10

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar multi-product equipment supply

4

Financial statements demonstrating business stability

5

EMD/Security deposit documents (if applicable)

6

OEM authorization certificate or authorized seller documentation

7

Evidence of Functional Service Centre in relevant state(s) or plan to establish within 30 days

8

Certificate of registration for registered Indian after-sales service capability

9

Technical compliance certificates for RO systems, water coolers, and related hardware

Frequently Asked Questions

Key insights about RAJASTHAN tender market

How to bid for water cooler and RO system tender in Rajasthan 2026

Bidders must be OEM or authorized sellers with an India-based after-sales service, submit advance samples within 5 days of award, and demonstrate functional service centres in relevant states. Provide GST, PAN, experience, financials, OEM authorization, and sample approval documentation; ensure compliance with service commitments and potential delivery timeline adjustments.

What documents are required for OEM-based RO equipment tender in India

Submit GST certificate, PAN, experience certificates for similar supply, financial statements, EMD documents, OEM authorization certificate, and evidence of a functional service centre or a clear establishment plan within 30 days. Include service escalation details and toll-free contact information.

What are the advance sample approval requirements for RO systems

Submit 2 advance samples within 5 days of contract award. The buyer will approve or request modifications within 5 days. If the buyer delays approval, the delivery period is refixed without liquidated damages; major deviations may trigger contract termination or fresh samples.

Which standards or certifications are required for this procurement

The tender mandates OEM/Authorized Seller status with Indian service presence; references to ISI/ISO are not explicit here. Ensure compliance with after-sales service, references to accredited OEM authorizations, and potential product-specific compliance during testing and reference sampling.

Where will service centres be required for carry-in warranty

Functional service centres must exist in the state of each consignee; if not present at bid time, the vendor must establish one within 30 days of award. Payment release is contingent on evidence of functioning service infrastructure.

What is the delivery impact if sample approval is delayed

If the buyer delays advance-sample approval, the delivery period is refixed to accommodate the delay without penalties. The supplier should plan alternative manufacturing timelines and confirm revised delivery dates after approval.

What are the payment terms for this Department of Ex-Servicemen Welfare contract

Payment terms hinge on submission of evidence of functional service centre and compliance with sample approvals; explicit percentage splits are not stated. Prepare formal invoicing aligned with delivery milestones and ensure acceptance criteria are met post-sampling and service capability verification.

How to verify eligibility for OEM-based equipment tenders in India

Confirm OEM or authorized seller status with a registered Indian office for after-sales service. Provide OEM authorization, service centre proof, and documentation of prior similar supply experience. Ensure capability to support RO systems, water coolers, and related hardware with timely service.

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