Central Board Of Excise And Customs AMC Desktops Laptops Peripherals Bhavnagar Gujarat 2026
Progress
Tender Overview
Central Board Of Excise And Customs (cbec), Department Of Revenue, invites annual maintenance service for Desktops, Laptops and Peripherals in Bhavnagar, Gujarat. The procurement covers Dell desktops/laptops, HP printers and multifunction printers, MANTRA Bio Matrix devices, HP scanners and related peripherals. Estimated value is ₹350,000 with no listed EMD amount. Scope includes preventive and breakdown maintenance, software/hardware servicing, and part replacement within defined SLA. The tender specifies a flexible scope clause of up to 25% change in quantity or duration; contract terms may adapt post-award with consent. This multi-brand AMC requires compliance with attached AtC and SOW materials.
Key differentiators
- Multi-brand maintenance across desktops, laptops, printers, bio-matrix devices, and scanners
- 25% quantity/duration adjustment allowed pre- and post-contract issuance
- Requirement to upload essential certificates per ATC/SOW to avoid rejection
- High value target market in Gujarat government procurement for IT peripherals
Technical Specifications & Requirements
- Product categories: Desktop PCs (Dell), Laptops, All-in-One PCs (HP), Monochrome Laser Printers (HP), Printers with Separate Drum/Toner (HP), Multifunction Printers (Monochrome, HP), Bio Matrix Devices (MANTRA), Scanners (HP)
- Brand scope includes Dell, HP, MANTRA; precise models not enumerated
- No explicit technical standards published in the tender data; AMC scope implies preventive, corrective maintenance, and parts replacement
- Estimated value indicates a moderate procurement volume for annual maintenance across listed devices
- Buyer-added terms emphasize certificate/document submission and adherence to ATC/SOW
Terms, Conditions & Eligibility
- EMD not specified in the available data; bidders should verify on ATC/SOW attachments
- 25% scope/duration flexibility allowed; consent required for value changes
- Bidder must upload required certificates; non-submission may lead to rejection
- Financial standing clause requires no liquidation or bankruptcy; provide undertaking
- SLA and additional attachments (ATC/SLA) must be reviewed and adhered to
- Ensure OEM authorizations and technical compliance documents as per terms
Key Specifications
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Product/service names and categories: Desktop PCs (Dell), Laptops, All-in-One PCs (HP), Monochrome Laser Printers (HP), Printers with Separate Drum/Toner (HP), Multifunction Printers (Monochrome HP), Bio Matrix Devices (MANTRA), Scanners (HP)
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Estimated value: ₹350,000
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Brand/OEM requirements: Dell, HP, MANTRA
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Delivery/maintenance scope: Annual Maintenance Service including preventive and breakdown maintenance
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Quality/standards: Not explicitly specified in data; rely on ATC/SOW for standards
Terms & Conditions
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25% quantity/duration flexibility allowed before contract issuance
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Upload required certificates; non-submission may lead to rejection
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EMD and payment terms to be confirmed in ATC/SOW attachments
Important Clauses
Payment Terms
Not specified in available data; refer to ATC/SOW for exact terms and milestones
Delivery Schedule
Annual Maintenance Service scope; detailed schedule to be defined in SOW attachments
Penalties/Liquidated Damages
Not specified in provided data; verify in ATC/SOW for SLA-based penalties
Bidder Eligibility
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Demonstrate capacity to provide multi-brand AMC for desktops, laptops, printers, scanners
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Not under liquidation or bankruptcy; provide undertaking
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Submit OEM authorizations for Dell, HP and MANTRA devices
Tender Data
Bid Details
Quantity
280
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
5
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Dell , Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer ( Monochrome , Laser , Separate Drum and Tonner ); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, Mid range); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Bio Matrix Device; MANTRA , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner; hp
Delivery Details
Delivery Locations
1
Delivery Cities
Bhavnagar
Delivery Pincodes
364001
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Bijaya Narayan Senapati | 364001,OFFICE OF THE COMMISSIONER OF G S T , 3rd Floor, Himalaya Complex, Victoria Park Road, Bhavnagar.364001 | Bhavnagar | Gujarat | 364001 | 88 | - | Number of month for resident engineers : 12 Number of Resident engineers : 1 Number of technicians : 00 |
Authority Records
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Documents 6
GeM-Bidding-10017378.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
6
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Required Documents
GST registration certificate
PAN card
Experience certificates for similar AMC across desktops, laptops, printers, scanners
Financial statements (latest year/period)
EMD deposit proof (if applicable per ATC) or undertaking
Technical bid documents showing capability for multi-brand AMC
OEM authorizations for Dell, HP, MANTRA devices
Any certificates referenced in ATC/SOW attachments
Company profile and turnover statement
Frequently Asked Questions
Key insights about GUJARAT tender market
How to bid for the CBEC AMC tender in Bhavnagar Gujarat 2026?
Bidders should prepare documents per ATC/SOW, provide OEM authorizations for Dell, HP, MANTRA, and submit GST, PAN, financials, and experience certificates. Ensure capacity for multi-brand AMC across desktops, laptops, printers, and scanners, and confirm the 25% scope flexibility before contract award.
What documents are required for multi-brand AMC tender submission in Gujarat?
Required documents include GST registration, PAN, experience certificates for similar AMC, financial statements, OEM authorizations (Dell, HP, MANTRA), technical bid, and any certificates stated in ATC/SOW. Upload undertaking if not under liquidation or bankruptcy per terms.
What are the technical scope items for this CBEC maintenance bid?
Scope includes preventive and breakdown maintenance for Desktop PCs (Dell), Laptops, All-in-One PCs (HP), HP Printers, HP Multifunction Printers, MANTRA Bio Matrix Devices, and HP Scanners. No explicit model numbers are listed; refer to SOW for exact devices covered.
What is the estimated value and price terms for CBEC AMC?
Estimated value is ₹350,000 for the annual maintenance service. EMD details are not specified in the current data; confirm in ATC/SOW. Pricing will likely cover preventive, corrective maintenance, parts, and service response times.
When is the delivery/maintenance period for this tender in Gujarat?
This tender covers an annual maintenance service contract; specific delivery timelines are defined in the SOW/ATC attachments. The 25% quantity/duration flex clause indicates post-award modifications may occur with consent.
What certifications are required to participate in the CBEC tender?
Submit standard corporate certifications plus OEM authorizations for the listed brands. Ensure compliance with ATC/SOW; lack of required certificates may lead to rejection of the bid.
How does the 25% scope flex clause affect bidders in this AMC tender?
The buyer can increase or decrease contract quantity or duration by up to 25% at contract issue and after issuance. Bidders must accept revised scope or duration if within the 25% threshold and contract amendments are issued.
What are the penalties or SLA terms for CBEC AMC in Bhavnagar?
Penalties and SLA specifics are not provided in the current data; verify in the ATC/SLA attachments. Expect benchmarks for response times, uptime, and potential liquidated damages per service levels defined there.