Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; Dell
Munitions India Limited
NILGIRIS, TAMIL NADU
Bid Publish Date
07-Jul-2026, 1:04 pm
Bid End Date
18-Jul-2026, 3:00 pm
Location
Progress
Quantity
148
Bid Type
Two Packet Bid
Organization: United India Insurance Company Ltd, Department of Financial Services. Service category: Annual Maintenance Service for desktops, laptops and peripherals including Dell All In One PC. Location: Visakhapatnam, Andhra Pradesh; delivery/installation site at United India Insurance Company Ltd, Regional Office, Pavan Enclave, Dabagardens, Visakhapatnam. Scope: AMC; no BOQ items specified. Delivery/installation address: Visakhapatnam site; actual delivery and commissioning to be conducted at the stated office. Est. value / EMD: Not disclosed. No BOQ quantities provided, signaling an undefined unit count and budget at this stage. The tender appears to cover maintenance and service rather than supply, with a single organization consuming ongoing support for multiple Dell devices.
Product/service names: Annual Maintenance Service for Desktops, Laptops and Peripherals including Dell All In One PCs
Quantities: Not specified; no BOQ items available
Estimated value/EMD: Not disclosed
Experience/qualifications: Not specified; anticipate IT hardware AMC capability
Quality/compliance: No explicit standards listed; bidders should align with standard IT service SLAs
EMD amount not disclosed; bidders must verify payment mechanism
Delivery/installation at Visakhapatnam regional office
No BOQ items; AMC scope may include on-site and remote support
Not disclosed; bidders to confirm milestone-based or monthly AMC payments during reply
On-site AMC support at Visakhapatnam; exact service windows not provided
No explicit LD details available; bidders should seek SLA-based penalties in clarification
Demonstrated experience in IT hardware maintenance (desktops, laptops, peripherals)
On-site service capability in Visakhapatnam or nearby regions
Valid GST, PAN, and financial stability documents; OEM authorization for Dell devices
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; Dell
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
West Godavari
Delivery Pincodes
534301
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Veera Vara Thodramal Dhanunjay Thotraj | 534301,Consignee : Mr A MAHESH CHANDRA, Emp No : 60227, Mobile Number :9582957476 e-mail ID :[email protected], Address : Flat No: 201, MITHRA ENCLAVES APARTEMENT, BALAJI NAGAR, NIDADAVOLE, EAST GODAVARI DISTRICT, ANDHRA PRADESH - 534301 | West Godavari | Andhra Pradesh | 534301 | 148 | - | Number of month for resident engineers : 12 Number of Resident engineers : 1 Number of technicians : 0 |
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Main Document
OTHER
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Munitions India Limited
NILGIRIS, TAMIL NADU
Southern Railway
TIRUCHIRAPPALLI, TAMIL NADU
Controller General Of Accounts (cga)
BANGALORE, KARNATAKA
N/a
ERNAKULAM, KERALA
N/a
ALIGARH, UTTAR PRADESH
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GST Registration certificate
Permanent Account Number (PAN) card
Experience certificates of similar IT hardware AMC
Financial statements / financial stability documents
EMD/Security deposit documentation (as applicable at bid time)
Technical bid documents showing service capability
OEM authorizations for Dell devices (if required)
Key insights about ANDHRA PRADESH tender market
Bidders should prepare IT AMC credentials, GST and PAN, and experience certificates for similar maintenance of desktops, laptops and Dell peripherals. Ensure OEM authorizations, on-site service capability in Visakhapatnam, and alignment with potential SLA-based penalties; clarify EMD and payment terms with the procurement authority.
Required documents typically include GST certificate, PAN, experience certificates for IT hardware AMC, financial statements, EMD documentation if applicable, OEM authorizations, and technical bid detailing service capabilities. Ensure submission as per terms and conditions uploaded with ATC.
No explicit technical specs were published. Bidders should demonstrate on-site and remote maintenance capabilities for desktops, laptops, and Dell peripherals, along with service-level agreement targets, response times, and warranty support terms in the technical bid.
Delivery/installation is to be conducted at the Visakhapatnam Regional Office address. Exact delivery timelines are not stated; bidders should seek clarification on on-site service windows and installation contingency in the response.
EMD amount is not disclosed in the provided data. Bidders must verify the EMD requirement and payment mechanism during bid submission, aligning with typical government procurement practices.
Eligibility typically requires GST, PAN, experience certificates from similar AMC projects, financial statements, OEM authorizations for Dell devices, and proof of on-site service capability in Visakhapatnam or nearby regions.
Payment terms are not specified in the available data. Bidders should obtain clarifications on milestone-based or monthly payments, invoicing requirements, and any advance or security deposit conditions during bid clarification.
Check if the ATC/ATD mentions Dell-specific service requirements. If not stated, request confirmation on Dell OEM certifications, authorized service provider status, and any warranty service obligations needed for the maintenance contract.
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Main Document
OTHER
OTHER
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS