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District Rural Development Agency (Gujarat) seeks Short Term Cab & Taxi Hiring Services for Surat (394101). Scope: local + outstation travel, 300 KMs x 10 Hrs per day, with a two-year L1 rate contract. Bidder must quote rate per vehicle per day and ensure an in-state service office. The ATC requires a dedicated toll-free support line and an escalation matrix. No BOQ items are listed, signaling a service-oriented procurement with emphasis on response time, maintenance, and geographic coverage. The opportunity targets suppliers with active Gujarat presence, transparent pricing, and compliant fleet operations. This procurement emphasizes reliable service delivery, consistent vehicle availability, and robust after-sales support to meet government transportation needs. A successful bidder will align with the stated scope and maintain service levels for a multi-year engagement, subject to quantity/duration adjustments up to 50% under the clause.
This tender highlights the need for compliant, on-ground logistics management and a formalized escalation protocol to handle issues promptly. The award hinges on the quoted per-vehicle per-day rate and the bidder’s ability to provide a Gujarat-based service office and toll-free support. The contract’s adaptability clause allows scope adjustments, ensuring continuity of service across evolving rural development assignments. Vendors should prepare to demonstrate fleet readiness, driver credentialing, and SC/ES-level support readiness.
Keywords: tender in Surat, DRDA Gujarat procurement, local cab services Surat, 2-year rate contract, IS/ISU-compliant transport.
Product/Service: Short Term Cab & Taxi Hiring Services
Coverage: Local + Outstation within Surat, Gujarat
Capacity: 300 KMs x 10 Hrs per vehicle per day
Contract: L1 rate contract for 2 years
Delivery: Gujarat-based service office with dedicated toll-free support
Compliance: OEM authorizations and fleet readiness; escalation matrix provided
Must have a Gujarat-based service office with verifiable address
Provide rate per vehicle per day as quoted in bid
Demonstrate capability for local + outstation cab services (Surat region)
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+20%
Bid Splitting Applied
No
Min. Avg. Annual Turnover
2
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Short Term Cab & Taxi Hiring Services - MUV; Local + Outstation; 300Kms x 10Hrs
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
12
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Surat
Delivery Pincodes
395009
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Nirav Kiran Shah | 395009,District Rural Development Agency, Opp. Shreeji Arcade, Near Mahan Terrace, Laxmi Krupa Society, Muktanand Nagar, Adajan. | Surat | Gujarat | 395009 | 1 | - | Duration in Days within contract period for which service is required : 1 |
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Main Document
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OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates from similar cab/taxi services
Financial statements / turnover proof
EMD/Security deposit proof (as per ATC, if applicable)
Technical bid documents and compliance statement
OEM authorizations (if applicable) and fleet deployment details
Proof of Gujarat-based service office addresses
Key insights about GUJARAT tender market
Bidders must submit GST, PAN, experience certificates, financials, and OEM authorizations. Provide fleet details and evidence of Gujarat-based service office. Quote the rate per vehicle per day and comply with the two-year L1 rate contract terms, including escalation matrix. Ensure dedicated toll-free support as per ATC.
Submit GST certificate, PAN card, experience certificates for similar services, financial statements, EMD documentation (if applicable), technical bid, OEM authorizations (if needed), and proof of a Gujarat-based service office with contact details and escalation matrix.
Service must commence post-contract execution with a two-year validity. The contract allows up to 50% quantity/duration adjustment at modification, and the bidder must maintain vehicle availability and responsive support through a dedicated toll-free line and escalation matrix.
Payment terms are defined in ATC; bidders should expect per-vehicle-per-day pricing with standard government payment cycles. Ensure compliance with service SLAs, timely invoicing, and coordination with DRDA Surat finance for timely processing according to contract terms.
While specific standards are not listed in the BOQ, bidders must provide OEM authorizations and fleet readiness evidence. Maintain compliance with governing transport regulations in Gujarat and deliver escalation matrix alongside toll-free support as part of service commitment.
The tender window and deadlines are published in the official ATC and bid documents. Bidders should monitor the GEM portal for exact submission dates, ensure the rate per vehicle per day is clearly indicated, and attach all required documentation including proof of Gujarat-based office.