QUEUE MANAGEMENT SYSTEM
State Bank Of India (sbi)
MUNGER, BIHAR
Progress
Quantity
11
Bid Type
Two Packet Bid
State Bank Of India invites bids for a Queue Management System in Patna, Bihar. The tender carries an EMD of ₹40,000. With a category focus on queue management solutions, the BOQ shows no line items, signaling a potentially single-scope procurement or a yet-to-be-listed specification. The buyer reserves quantity flexibility via an option clause allowing ±25% variation and staged delivery from the original delivery date, with adjustments computed as (additional quantity/original quantity) × original delivery period, minimum 30 days. Bidders should assess technical compliance, integration capability with SBI branches, and post-implementation support. This procurement emphasizes vendor capability to meet SBI’s queue management needs within variable quantities and delivery windows, under the standard option clause and ATC terms attached by the buyer.
Product/service names: Queue Management System (QMS)
Quantities: ±25% variation allowed under option clause
Estimated value: not disclosed; EMD ₹40,000
Experience: prior deployment of QMS or similar systems recommended by SBI ATC
Standards/Compliance: verify IS/ISO alignment per ATC terms
Delivery/Installation: begins after last delivery order date; minimum 30 days extension
Warranty/Support: not specified in data; bidders should confirm post-implementation support terms
EMD ₹40,000 required with bid submission
Quantity may be increased/decreased up to 25% during contract
Delivery period tied to last date of original order with calculated extensions
Not explicitly stated; bidders should refer to SBI terms in ATC and standard tender conditions for payment schedule and milestones
Delivery begins from the last date of the original delivery order; extension time = (additional quantity/original quantity) × original delivery period; minimum 30 days
Not specified in provided data; cross-check with ATC and standard SBI procurement guidelines
Registered bidder with GST and PAN
Experience in deploying queue management systems or equivalent government/financial sector deployments
Capability to handle ±25% quantity variations and multi-phase delivery
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Queue Management System
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Main Document
TECHNICAL
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
State Bank Of India (sbi)
MUNGER, BIHAR
State Bank Of India (sbi)
PATNA, BIHAR
State Bank Of India (sbi)
MUZAFFARPUR, BIHAR
State Bank Of India (sbi)
AURANGABAD, BIHAR
State Bank Of India (sbi)
PATNA, BIHAR
Tender Results
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates showing prior queue management or similar system deployments
Financial statements or turnover evidence as required by SBI (not explicitly stated, but commonly requested)
EMD submission proof (DD/online payment receipt or bank guarantee)
Technical bid documents outlining proposed queue management solution
OEM authorisation or dealer/distributor certificates (if applicable)
Key insights about BIHAR tender market
Bidders must submit GST registration, PAN, EMD ₹40,000, and technical bid with proposed QMS solution. Review Buyer ATC terms and ensure ±25% quantity flexibility. Include OEM authorizations if required and provide past deployments of similar systems to demonstrate capability. Ensure delivery plan aligns with SBI’s last-date delivery clause.
Required documents include GST certificate, PAN, experience certificates for similar deployments, financial statements, EMD proof, technical bid detailing the QMS, and OEM authorization if applicable. These enable SBI to verify eligibility and technical capability for queue management deployment.
Delivery starts from the last date of the original delivery order. If quantity increases, time extension is calculated as (additional quantity/original quantity) × original delivery period, with a minimum extension of 30 days. Variation up to ±25% is allowed during contract execution.
Bidders must verify IS/ISO alignment as per ATC terms. While explicit standards are not listed, conforming to typical banking IT equipment standards and compatibility with SBI infrastructure is essential. Include documentation demonstrating ISI/ISO or equivalent where applicable.
The EMD amount is ₹40,000. Submit proof of payment or online remittance along with the bid. Ensure the EMD is valid through the evaluation and any extended bid validity period as per SBI procurement rules.
Evaluation will consider technical capability, prior deployments of QMS, compatibility with SBI systems, financial stability, and compliance with ATC terms. Demonstrate installation readiness, post-implementation support, and adherence to the ±25% quantity variation clause.
The option clause allows ±25% adjustment of bid quantity. Additional time is calculated using (additional quantity/original quantity) × original delivery period, minimum 30 days. Ensure your delivery plan accounts for potential changes and reserve capacity for scale-up or scale-down.
ATC terms are uploaded by the buyer and must be reviewed prior to bid submission. They contain clauses on delivery, option quantity, and any specific compliance requirements. Ensure all ATC provisions are reflected in the technical bid and warranty expectations.
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Main Document
TECHNICAL
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS