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State Bank of India Queue Management System Tender Patna Bihar 2026 - Queue Management System Supply & Service with 40,000 INR EMD

Bid Publish Date

01-Jun-2026, 6:19 pm

Bid End Date

22-Jun-2026, 7:00 pm

EMD

₹40,000

Location

Progress

Issue01-Jun-2026, 6:19 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

11

Bid Type

Two Packet Bid

Tender Overview

State Bank Of India invites bids for a Queue Management System in Patna, Bihar. The tender carries an EMD of ₹40,000. With a category focus on queue management solutions, the BOQ shows no line items, signaling a potentially single-scope procurement or a yet-to-be-listed specification. The buyer reserves quantity flexibility via an option clause allowing ±25% variation and staged delivery from the original delivery date, with adjustments computed as (additional quantity/original quantity) × original delivery period, minimum 30 days. Bidders should assess technical compliance, integration capability with SBI branches, and post-implementation support. This procurement emphasizes vendor capability to meet SBI’s queue management needs within variable quantities and delivery windows, under the standard option clause and ATC terms attached by the buyer.

Technical Specifications & Requirements

  • Product category: Queue Management System
  • Location: Patna, Bihar 800001
  • Estimated value: not disclosed; EMD: ₹40,000 required
  • Standards/Compliance: not specified in tender data; bidders should verify compatibility with SBI infrastructure and any IS/ISO requirements in ATC
  • Delivery scope: flexible quantity up to ±25% per option clause; delivery period adjusts from the last date of original order; minimum extension 30 days
  • BOQ status: 0 items listed; implies potential turnkey deployment or post-award technical specification submission required by bidders

Terms, Conditions & Eligibility

  • EMD: ₹40,000 to be submitted with bid
  • Option Clause: ±25% quantity variation at contract placement and during currency
  • Delivery Timeline: starts from the last date of original delivery order; extended periods calculable with formula; minimum 30 days for added time
  • ATC attached: bidders must review and comply with Buyer Added ATC terms
  • Submission notes: as per Terms and Conditions; ensure adherence to SBI procurement rules for financial services equipment

Key Specifications

  • Product/service names: Queue Management System (QMS)

  • Quantities: ±25% variation allowed under option clause

  • Estimated value: not disclosed; EMD ₹40,000

  • Experience: prior deployment of QMS or similar systems recommended by SBI ATC

  • Standards/Compliance: verify IS/ISO alignment per ATC terms

  • Delivery/Installation: begins after last delivery order date; minimum 30 days extension

  • Warranty/Support: not specified in data; bidders should confirm post-implementation support terms

Terms & Conditions

  • EMD ₹40,000 required with bid submission

  • Quantity may be increased/decreased up to 25% during contract

  • Delivery period tied to last date of original order with calculated extensions

Important Clauses

Payment Terms

Not explicitly stated; bidders should refer to SBI terms in ATC and standard tender conditions for payment schedule and milestones

Delivery Schedule

Delivery begins from the last date of the original delivery order; extension time = (additional quantity/original quantity) × original delivery period; minimum 30 days

Penalties/Liquidated Damages

Not specified in provided data; cross-check with ATC and standard SBI procurement guidelines

Bidder Eligibility

  • Registered bidder with GST and PAN

  • Experience in deploying queue management systems or equivalent government/financial sector deployments

  • Capability to handle ±25% quantity variations and multi-phase delivery

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Queue Management System

Authority Records

MINISTRY OF FINANCEFINANCIAL SERVICES DEPARTMENT
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Documents 4

GeM-Bidding-9405984.pdf

Main Document

Technical Specification/Buyer Specification Document

TECHNICAL

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates showing prior queue management or similar system deployments

4

Financial statements or turnover evidence as required by SBI (not explicitly stated, but commonly requested)

5

EMD submission proof (DD/online payment receipt or bank guarantee)

6

Technical bid documents outlining proposed queue management solution

7

OEM authorisation or dealer/distributor certificates (if applicable)

Frequently Asked Questions

Key insights about BIHAR tender market

How to bid on a queue management system tender in Patna for SBI 2026?

Bidders must submit GST registration, PAN, EMD ₹40,000, and technical bid with proposed QMS solution. Review Buyer ATC terms and ensure ±25% quantity flexibility. Include OEM authorizations if required and provide past deployments of similar systems to demonstrate capability. Ensure delivery plan aligns with SBI’s last-date delivery clause.

What documents are required for SBI queue system procurement in Patna?

Required documents include GST certificate, PAN, experience certificates for similar deployments, financial statements, EMD proof, technical bid detailing the QMS, and OEM authorization if applicable. These enable SBI to verify eligibility and technical capability for queue management deployment.

What are the delivery terms for SBI queue management tender in Patna?

Delivery starts from the last date of the original delivery order. If quantity increases, time extension is calculated as (additional quantity/original quantity) × original delivery period, with a minimum extension of 30 days. Variation up to ±25% is allowed during contract execution.

What standards should the queue management system meet for SBI Bihar tender 2026?

Bidders must verify IS/ISO alignment as per ATC terms. While explicit standards are not listed, conforming to typical banking IT equipment standards and compatibility with SBI infrastructure is essential. Include documentation demonstrating ISI/ISO or equivalent where applicable.

What is the EMD amount for the SBI Patna queue system tender 2026?

The EMD amount is ₹40,000. Submit proof of payment or online remittance along with the bid. Ensure the EMD is valid through the evaluation and any extended bid validity period as per SBI procurement rules.

How will SBI evaluate bidders for the Patna queue system procurement?

Evaluation will consider technical capability, prior deployments of QMS, compatibility with SBI systems, financial stability, and compliance with ATC terms. Demonstrate installation readiness, post-implementation support, and adherence to the ±25% quantity variation clause.

What if quantity requirements change during SBI procurement in Patna?

The option clause allows ±25% adjustment of bid quantity. Additional time is calculated using (additional quantity/original quantity) × original delivery period, minimum 30 days. Ensure your delivery plan accounts for potential changes and reserve capacity for scale-up or scale-down.

Where to find the ATC terms for SBI queue system tender in Bihar 2026?

ATC terms are uploaded by the buyer and must be reviewed prior to bid submission. They contain clauses on delivery, option quantity, and any specific compliance requirements. Ensure all ATC provisions are reflected in the technical bid and warranty expectations.

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