GEM

Health & Family Welfare Department Karnataka Facility Management Services Tender Hassan 2025

Bid Publish Date

31-Dec-2025, 10:12 pm

Bid End Date

12-Jan-2026, 6:00 pm

Progress

Issue31-Dec-2025, 10:12 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 5

Tender Overview

The Karnataka Health and Family Welfare Department invites bids for Lump-Sum Facility Management Services in Hassan, Karnataka 573101. Scope includes hospital consumables supplied by the service provider and bundled into the contract cost. The procurement follows GeM-based processes with quantity/duration adjustments allowed up to 25% before contract issuance and up to 25% after issuance. MSE state reservation applies for qualified bidders with online Udyam validation. An office within the consignee’s state is mandatory, along with dedicated toll-free service support and an escalation matrix. Experience proof recommended via past projects. This tender emphasizes service delivery capability, local presence, and vendor credentials, with consortium options to bolster technical capacity.

Technical Specifications & Requirements

  • Category: Lump-Sum Facility Management Services with hospital consumables included in contract cost
  • No BOQ items available; scope is service-based with consumables managed by the provider
  • Consortium allowed: each member liable for complete contract execution; one leader identified
  • Quantity/duration variation: ±25% pre- and post-issuance; acceptance of revised scope by bidders
  • Local presence: mandatory office in the state of the consignee (Karnataka); documentary evidence required
  • Service support: dedicated toll-free telephone line and an established escalation matrix for prompt issue resolution
  • MSE reservation: available for eligible micro/small enterprises with valid Udyam registration and online verification; manufacturer/OEM requirement for eligibility; traders excluded for procurement policy
  • Past project experience: acceptable proofs include contracts with invoices and bidder self-certification of service delivery capability

Terms & Eligibility

  • EMD not explicitly stated; bidders must demonstrate financial standing and avoid liquidation or bankruptcy
  • Consortium participation allowed; each member fully responsible for contract execution
  • Office/network requirements: state-level presence; documented evidence mandatory
  • Service support: dedicated toll-free number; escalation matrix required
  • MSE reservation: available to eligible state-based manufacturers/OEMs after online validation
  • Past experience: proof via contract copies/invoices with self-certification accepted
  • Delivery/Service timelines and payment terms: not specified; bidders should prepare terms per standard GeM bid norms

Key Specifications

  • Scope: Lump-Sum Facility Management Services with hospital consumables included in contract cost

  • No BOQ items; focus on service delivery rather than hardware procurement

  • Consortium: allowed with leader; equal liability for contract execution

  • Variation: ±25% quantity or contract duration permitted before and after issue

  • Local presence: Karnataka office mandatory with documentary evidence

  • Support: dedicated toll-free number and escalation matrix required

  • MSE reservation: for eligible state-based manufacturers/OEMs with online validation

  • Past experience: contracts/invoices and bidder self-certification accepted as proof

Terms & Conditions

  • Key Term 1: Quantity/duration variation up to 25% before and after contract issue

  • Key Term 2: Office of Service Provider must be located in Karnataka with evidence

  • Key Term 3: MSE reservation available for eligible state-based manufacturers with Udyam validation

  • Key Term 4: Consortium allowed; all members share equal responsibility for execution

  • Key Term 5: Dedicated toll-free service support and escalation matrix required

Important Clauses

Payment Terms

Not specified; bidders should align with GeM standard terms and contract schedules

Delivery Schedule

Not specified; bidders should confirm service delivery timelines in their proposals

Penalties/Liquidated Damages

Not specified; bidders to anticipate standard L.D. clauses per GeM procurement norms

Bidder Eligibility

  • Not under liquidation or bankruptcy; financial standing to support lump-sum service contract

  • Manufacturer/OEM eligibility for MSE reservation with online Udyam validation

  • Ability to establish Karnataka-based service office and provide dedicated support

Past Similar Tenders (Historical Results)

5 found

Facility Management Services - LumpSum Based - TENDERS FOR SUPPLY OF HOSPITAL REQUIREMENT; TENDERS

N/a

MANDYA, KARNATAKA

Posted: 14 July 2025
Closed: 31 July 2025
GEM

Health and Family Welfare Department Karnataka Hospital Requirements Facility Management Tender Hassan 2025

N/a

HASSAN, KARNATAKA

Posted: 18 October 2025
Closed: 28 October 2025
GEM

Karnataka Health & Family Welfare Department Facility Management Services Tender 2025 - Dho Chitradurga, Lump Sum

Dho Chitradurga

CHITRADURGA, KARNATAKA

Posted: 19 November 2025
Closed: 2 December 2025
GEM

Facility Management Services - LumpSum Based - TENDERS FOR SUPPLY OF HOSPITAL REQUIREMENT; TENDERS

N/a

HASSAN, KARNATAKA

Posted: 19 November 2025
Closed: 2 December 2025
GEM

Facility Management Services - LumpSum Based - TENDERS FOR SUPPLY OF HOSPITAL REQUIREMENT; TENDERS

Thaluka General Hospital

CHITRADURGA, KARNATAKA

Posted: 10 September 2025
Closed: 27 September 2025
GEM

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Historical Data

Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates from similar facility management contracts

4

Audited financial statements for the last 2-3 years

5

EMD submission proof (if applicable by bidder)

6

Technical compliance documents and service capability statements

7

OEM authorization or consortium agreement (if applicable)

8

Evidence of Karnataka state office or establishment

9

Dedicated service helpdesk details and escalation matrix

10

Udyam registration certificate (for MSE reservation eligibility)

Frequently Asked Questions

Key insights about KARNATAKA tender market

How to bid for the facility management services tender in Hassan Karnataka 2025?

To bid for this GeM tender in Hassan, Karnataka, submit your consortium details if applicable, establish a Karnataka-based office, provide a dedicated service toll-free line, and share escalation matrices. Ensure compliance with past project proof and Udyam registration if claiming MSE reservation; align with standard GeM bid submission steps.

What documents are required for hospital consumables service tender in Karnataka?

Prepare GST, PAN, and experience certificates for similar facility management contracts, audited financials, proof of Karnataka establishment, OEM authorizations if applicable, and Udyam certificate for MSE eligibility. Include service support details and escalation matrix for bidder credibility.

What are the consortium requirements for this Karnataka bid?

Consortium bidders must designate a leader, ensure every member is equally responsible for execution, and upload an undertaking. Both lead and partners should meet eligibility criteria, including financial stability and relevant experience; only eligible entities may participate under the MSE reservation provisions.

What is the MSE reservation condition for this GeM tender in Karnataka?

MSE reservation is available for state-based micro and small enterprises with valid Udyam registration online. The bidder must be the manufacturer/OEM of the offered service; traders and resellers are excluded. Evidence must be uploaded; buyer validates credentials before eligibility decision.

Are there any variation allowances on contract quantity or duration?

Yes, there is an option clause allowing up to 25% increase or decrease in contract quantity or duration before contract issuance and up to 25% post-issuance. Bidders must accept revised scope if invoked during contract execution.

What support and escalation provisions are required for the service provider?

Bidders must provide a dedicated toll-free service number and a formal escalation matrix detailing contact points and response times. This ensures prompt resolution of service issues and aligns with ongoing support obligations under the contract.

What are the expected proof requirements for past project experience?

Acceptable proofs include contract copies and invoices with bidder self-certification of service delivery capability. At minimum, demonstrate similar facility management engagement in healthcare or hospital settings, with performance indicators as evidence.