Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp
N/a
MUZAFFARNAGAR, UTTAR PRADESH
Posted:
15 May 2026
Closed:
25 May 2026
GEM
GEM
Department Of Official Language Desktop & Peripherals AMS Tender HP - Government 2026
Progress
Issue01-Jan-2026, 11:32 am
Technical01-Feb-2026, 8:27 pm
Financial
AwardCompleted
Quantity
16
Bid Type
Two Packet Bid
Key Highlights
- • 25% quantity/duration variation permitted at contract award (and post-issuance)
- • Office of Service Provider must be located within the consignee state with documentary proof
- • HP desktop PCs focus within AMS scope; HP OEM alignment likely required
- • No BOQ items specified; AMS scope for Desktops, Laptops and Peripherals
- • EMD and explicit payment terms are currently not disclosed in tender data
- • Tender emphasizes standard government AMS processes and service SLA expectations
- • Brand/OEM and service location requirements are critical for eligibility
- • No explicit delivery schedule or uptime metrics provided in data
Categories
2
Tender Overview
The tender is issued by the Department Of Official Language for Annual Maintenance Service (AMS) covering Desktops, Laptops and Peripherals with a focus on Desktop PCs and HP equipment. No BOQ items are listed, and the estimated value is not disclosed. The contract allows a 25% variation in quantity or duration at the time of issue and post-issuance, with bidders obligated to accept revised terms. A key differentiator is the requirement for an office of the service provider located within the consignee's state, supported by documentary evidence. This tender targets providers capable of maintaining HP desktop ecosystems and related peripherals through a structured AMS arrangement, in alignment with government procurement norms.
Technical Specifications & Requirements
- Product/service focus: Annual Maintenance Service for Desktops, Laptops and Peripherals with emphasis on Desktop PC (HP).
- BOQ status: No items listed; no quantity data available.
- Variation clause: 25% increase/decrease in contract quantity or duration allowed at contract issuance; bidders must accept revised terms.
- Service location requirement: An office of the Service Provider must be located in the state of the consignee; documentary evidence required.
- Standards/Compliance: No specific standards published in data; expect standard AMS practices for government procurement.
- Delivery/response: Not specified; ensure readiness for on-site/off-site maintenance as per common AMS norms.
- Brand/OEM alignment: Likely HP-focused support given desktop PC reference; confirm OEM authorization during bid.
Terms, Conditions & Eligibility
- EMD/ security deposit: Not disclosed in provided data.
- Experience: Not expressly listed; bidders should demonstrate AMS experience with HP desktops and peripherals.
- Delivery & service terms: 25% quantity/duration flex at award; post-award acceptance required.
- Documentation: Must provide evidence of a state-specific service office; typical bid docs to include GST, PAN, OEM authorization, technical/commercial bid.
- Payment terms: Not specified; align with standard government AMS payment cycles.
- Penalties/Warranty: Not specified; expect standard SLA penalties and warranty terms per tender norms.
Key Specifications
-
Product/service: Annual Maintenance Service for Desktops, Laptops and Peripherals (HP desktops emphasized)
-
BOQ: 0 items listed; no explicit quantities available
-
EMD/Value: Not disclosed; follow standard EMD processes
-
Quality/Compliance: Expect ISO/industry standard AMS practices; HP OEM alignment advisable
-
Delivery/Installation: No explicit schedule; adhere to common government AMS SLAs
-
Warranty/Support: Not specified; prepare to follow standard post-warranty support terms
Terms & Conditions
-
Variation clause allows up to 25% change in quantity or duration
-
Service provider must have an in-state office for consignee state
-
HP desktop-focused AMS scope with peripherals included; OEM alignment recommended
Important Clauses
Payment Terms
Not specified; bidders should anticipate standard government AMS payment cycles and SLAs.
Delivery Schedule
Not specified; bidders should prepare for routine AMS response times and on-site/off-site support per SLA.
Penalties/Liquidated Damages
Not specified; expect standard IT service penalties within government procurement practices.
Bidder Eligibility
-
Service office in the consignee state's location with documentary evidence
-
Experience in Annual Maintenance Service for desktops/peripherals, preferably HP-branded systems
-
Compliance with GST, PAN, and OEM authorization requirements
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp
Authority Records
MINISTRY OF HOME AFFAIRSOFFICIAL LANGUAGE DEPARTMENT
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Documents 2
GeM-Bidding-8781245.pdf
Main Document
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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(Historical Results)
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Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp
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Closed:
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GEM
Tender Results
Loading results...
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for AMS of desktops/peripherals
4
Financial statements or solvency proof
5
EMD/Security deposit documents (as applicable by tender norms)
6
OEM authorization or HP service capability confirmation
7
Technical bid and commercial bid submissions
8
Document proving service office located in consignee state
Technical Results
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | N R ENTERPRISE Under PMA | 02-01-2026 20:27:04 | |
| 2 | Pacific Technology Solutions Under PMA | 05-01-2026 16:56:50 | |
| 3 | S & N TECHNOLOGIES Under PMA | 03-01-2026 17:10:14 | |
| 4 | Shree Raj Technology Under PMA | 05-01-2026 09:36:44 | |
| 5 | UNIRETECH PRIVATE LIMITED Under PMA | 02-01-2026 12:08:32 |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | N R ENTERPRISE( MSE Social Category:SC ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp | |
| L2 | Shree Raj Technology( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp | |
| L3 | S & N TECHNOLOGIES( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp | |
| L4 | Pacific Technology Solutions( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp |
Frequently Asked Questions
Key insights about GUJARAT tender market
How to bid for the AMS tender in the Department Of Official Language HP desktops?
Bidders should submit GST, PAN, experience certificates, financials, EMD documents, OEM authorizations, and a technical/commercial bid. Ensure an in-state service office with documentary evidence and align with the 25% variation clause for quantity/duration at contract issuance.
What documents are required for HP desktop AMS submission in this tender?
Submit GST certificate, PAN card, HP OEM authorization, experience certificates for similar AMS, financial statements, EMD proof, and technical/commercial bids. Provide evidence of in-state service office as per consignee state requirements.
What is the variation clause for this HP AMS tender in 2026?
The contract allows a 25% increase or decrease in contract quantity or duration at the time of issue, with bidders bound to accept the revised terms after award.
What are the HP desktop AMS scope and inclusion criteria in this bid?
AMS scope includes desktops, laptops and peripherals with emphasis on HP desktop PCs. Documentation should demonstrate HP service capability, OEM alignment, and readiness to support HP hardware across the consignees’ state.
When is the delivery or service start date for this tender in 2026?
No specific start date is published in the data. Bidders should anticipate standard onboarding timelines following contract award and align with government AMS SLA norms.
What are the payment terms for the HP AMS contract in this tender?
Payment terms are not specified in the data; bidders should prepare for typical government AMS cycles, including milestone-based payments upon service acceptance and performance SLAs.
What standards or certifications are expected for HP AMS participation?
While not specified, bidders should prioritize HP service capability, OEM authorization, GST/PAN compliance, and standard ITAMS practices aligning with government procurement expectations.
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Documents 2
GeM-Bidding-8781245.pdf
Main Document
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS