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GEM

Indian Navy Porter Services Tender Trivandrum Airport Kerala 2025 – IS 3+ Years Govt Experience Required

Bid Publish Date

05-Nov-2025, 9:39 am

Bid End Date

15-Nov-2025, 10:00 am

Location

THIRUVANANTHAPURAM , KERALA

Progress

RA
Issue05-Nov-2025, 9:39 am
Reverse Auction16-Nov-2025, 1:00 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 2

SERVICES ATTENDER

Tender Overview

Organization: Indian Navy (Department Of Military Affairs) seeks porter services for guests arriving at Trivandrum Airport, Kerala. No BOQ items or explicit quantity are disclosed; no estimated value or EMD amount is listed. The contract scope centers on on-site guest handling at the airport, with a mandatory local presence and government-sector experience. A key differentiator is the requirement for a Trivandrum district office and documented past government work experience. Unique terms also include a flexible contract quantity/duration adjustment up to 50% at issuance and post-issuance. This tender emphasizes service continuity, client liaison, and visible support channels.

Technical Specifications & Requirements

  • Office location requirement: Service provider must have an office in the Trivandrum district, Kerala (documentary evidence required; rent agreement not acceptable).
  • Experience criterion: Minimum 3 years of work experience with government agencies.
  • Service support: Must maintain a dedicated toll-free telephone number for service support and provide an Escalation Matrix with contact numbers.
  • Documentation & proofs: Bidder must upload all certificates/documents sought in the Bid document, ATC, and corrigendum; past experience may be proved via contract copies, invoices with self-certifications, client execution certificates, or third-party release notes.
  • ATC specifics: Availability of an ATC document (as uploaded by bidder) and integrated clauses in bid submission.
  • Contract variability: Option to modify quantity or duration up to 50% at contract issue and post-issuance.
  • Past projects evidence: Valid proofs include contract copy with invoices or execution certificates; alternate documents acceptable.

Terms, Conditions & Eligibility

  • Office evidence: Must show a verifiable Trivandrum district office (not merely virtual or generic).
  • Experience proof: At least 3 years government sector experience; acceptable proofs include contracts, invoices, execution certificates, or equivalent documents.
  • Support mechanism: Provide dedicated toll-free service number and a formal Escalation Matrix.
  • Certificate/upload compliance: Failure to upload required certificates/documents can lead to rejection.
  • Bid documentation: Include all certificates and supporting ATC documents as per tender terms.
  • ATC adherence: Follow any additional ATC clauses uploaded by the buyer; ensure alignment with included terms.

Key Specifications

  • Porter services for guests arriving at Trivandrum Airport

  • Government-sector experience requirement: 3 years

  • Office must be located in Trivandrum district, Kerala

  • Dedicated toll-free service line and escalation matrix

  • Contract quantity/duration flexibility up to 50% at issuance and post-issuance

  • Documentation: upload all required certificates as per ATC

  • Past experience proof accepted formats: contract copy + invoices, client execution certificate, or third-party note

Terms & Conditions

  • Office in Trivandrum district with documentary evidence

  • Minimum 3 years government agency experience

  • Dedicated toll-free support number and escalation matrix

  • Upload of all required bid certificates and ATC documents

  • Contract quantity/duration can vary up to 50%

Important Clauses

Payment Terms

Not specified in tender data; standard terms may apply per government procurement norms

Delivery Schedule

Not specified; service delivery expected at Trivandrum Airport as per contract terms

Penalties/Liquidated Damages

Not specified; potential penalties may be defined in ATC or contract

Bidder Eligibility

  • Office presence in Trivandrum district, Kerala

  • Minimum 3 years government agency experience

  • Ability to provide dedicated toll-free service with escalation matrix

  • Compliance with all bid certificates and ATC requirements

Documents 7

GeM-Bidding-8497233.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

Office documentation proving Trivandrum district presence (not a generic address)

2

Proof of at least 3 years government agency experience (contracts, invoices with self-certification, client execution certificates)

3

Dedicated toll-free service number evidence (documented, working)

4

Escalation Matrix with authorized contact numbers

5

Certificates and documents as sought in Bid Document, ATC and Corrigendum

6

Past Experience proofs: contract copy with invoices, execution certificate, or equivalent

7

Common bidder submissions (if Terms not explicit): GST registration certificate, PAN, experience certificates, financial statements, EMD documents, technical bid documents, OEM authorizations

Reverse Auction Schedule

Completed

Start

16-Nov-2025, 1:00 pm

End

17-Nov-2025, 1:00 pm

Duration: 24 hours

Reverse Auction Document

✅ RA concluded. Check financial results for final rankings.

Frequently Asked Questions

Key insights about KERALA tender market

How to bid for porter services tender in Trivandrum Airport 2025?

To bid, ensure your firm has a Trivandrum district office, provides at least 3 years of government experience, and maintains a dedicated toll-free service line with an escalation matrix. Upload all required certificates per ATC, and present past government contracts or execution certificates as proof.

What documents are required for the porter services tender in Kerala?

Submit office proof in Trivandrum, 3+ years of government experience proofs (contracts/invoices/execution certificates), dedicated toll-free support evidence, escalation matrix, and all bid certificates per ATC. Include past project proofs and standard corporate documents (GST, PAN) if requested.

What is the eligibility criteria for government porter services in Trivandrum?

Eligible bidders must have a physical office in Trivandrum district, provide 3 years of government agency experience, and maintain a dedicated toll-free support number plus escalation matrix. Upload required certifications and past project proofs as specified in the ATC.

What are the past experience proofs accepted for this tender?

Acceptable proofs include contract copies with invoices and bidder self-certification, client execution certificates, or third-party release notes confirming service delivery. These documents demonstrate prior execution of relevant services in government settings.

When can the contract quantity be increased for this tender?

The buyer reserves an option to increase contract quantity or duration up to 50% at the time of contract issuance, and a further 50% post-issuance. Bidders must agree to revised quantities or durations as required.

What are the service-support requirements for bidders in this tender?

Bidders must provide a dedicated toll-free service line and an escalation matrix detailing contact numbers for prompt issue resolution. These must be functional and accessible during contract performance.

What standards or certifications are needed for bidder eligibility?

While specific standards are not listed, ensure all bid certificates are uploaded per ATC, include government-experience proofs, and demonstrate compliance with general tender documentation norms.