Puduvai Bharathiar Grama Bank AMS for Desktops Laptops Peripherals UPS 3 KVA Pondicherry 2026
Bid Publish Date
15-Oct-2026, 6:45 pm
Bid End Date
04-Nov-2026, 2:00 pm
EMD
₹25,000
Value
₹6,00,000
Location
Progress
Key Highlights
- • Exact organization: Puduvai Bharathiar Grama Bank operating in Pondicherry
- • Category: Annual Maintenance Service for IT hardware including UPS (Online 3 KVA)
- • Estimated value: ₹600,000; EMD: ₹25,000
- • Variation clause: ±25% change in quantity or contract duration at tender/award
- • No BOQ items published; scope hinges on AMS for desktops, laptops and peripherals
- • SLA/penalty details to be defined; ensure readiness for multi-site maintenance
Tender Overview
Puduvai Bharathiar Grama Bank invites bids for annual maintenance services covering desktops, laptops, peripherals and UPS online 3 KVA at the Pondicherry (605007) branch network. Estimated contract value is ₹600,000 with an EMD of ₹25,000. Tender scope includes ongoing maintenance of IT peripherals, with no BOQ items published. A key condition allows the buyer to adjust contract quantity or duration up to 25%. This procurement is anchored in regional rural banking infrastructure support and requires timely, reliable service delivery across multiple sites.
Technical Specifications & Requirements
- Service category: Annual Maintenance Service (AMS) for IT hardware including desktops, laptops, peripherals and UPS (Online 3 KVA).
- Location: Pondicherry, Puducherry 605007; delivery/onsite maintenance across branch network.
- Financials: Estimated value ₹600,000; EMD ₹25,000 to be submitted with bid.
- BOQ: No items listed; bidders must price and scope based on AMS for listed equipment and typical per-device maintenance tasks.
- Terms: 25% variation in contract quantity or duration allowed; requires supplier consent for scope changes on lumpsum contracts.
- Documentation readiness: verify capability to service multiple devices and provide SLA as per buyer terms.
Key Specifications
-
Service type: Annual Maintenance Service (AMS)
-
Items covered: Desktops, Laptops, Peripherals, UPS Online 3 KVA
-
Location scope: Pondicherry; multi-site maintenance across branches
-
EMD: ₹25,000; estimated contract value: ₹600,000
-
Variation clause: 25% increase/decrease in quantity or duration
-
BOQ: Not published; pricing/scoped deliverables to be defined in AMS
Terms & Conditions
-
Terms, Conditions & Eligibility
- EMD: ₹25,000; payable as per bank’s requirement (DD/online as applicable).
- Estimated value: ₹600,000 for the AMS.
- Delivery/Service period: Maintenance to cover the contract duration with onsite support; contingency for 25% quantity/duration adjustment.
- Payment terms: Standard government tender terms to be confirmed in the contract; ensure timely payment post service delivery.
- Documents: GST, PAN, experience certificates, financial statements, EMD receipt, technical bid, OEM authorizations (if required).
- Warranty/penalties: Not specified in data; penalties or SLA targets to be defined in final terms; adherence to 3 KVA UPS maintenance standards likely expected.
Important Clauses
Payment Terms
Exact payment terms to be specified in contract; ensure alignment with government tender norms and timely payments after service milestones.
Delivery Schedule
Onsite maintenance and response within defined SLA; availability across Pondicherry sites required.
Penalties/Liquidated Damages
Penalties to be defined in final contract; SLA adherence and response time will govern LDs.
Bidder Eligibility
-
Experience in providing AMS for IT hardware (desktops, laptops, peripherals) and UPS maintenance
-
Demonstrable capability to service multiple site locations within Pondicherry
-
Valid GST registration and financial stability evidence
Tender Data
Bid Details
Quantity
98
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
24
Experience Required
5 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 3 KVA); Numeric
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
30
Pre-Bid & Qualification
Pre-Bid Date
28-10-2026 11:00:00
Pre-Bid Venue
Teams Meeting link will be shared
Delivery Details
Delivery Locations
1
Delivery Cities
Pondicherry
Delivery Pincodes
605013
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Solomon | 605013,NO-415, KAMARAJ SALAI, SARAM, PUDUCHERRY- 605013 | Pondicherry | Puducherry | 605013 | 98 | - | Number of Resident engineers : 0 Number of technicians : 5 |
Authority Records
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Documents 4
GeM-Bidding-10043327.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMS projects
Financial statements (audited or demonstrable financials)
EMD payment receipt or proof
Technical bid document
OEM/Authorized Service Provider authorizations (if applicable)
Frequently Asked Questions
Key insights about PUDUCHERRY tender market
How to bid for AMS IT maintenance in Pondicherry for this bank tender
Bidders should prepare AMS coverage for desktops, laptops, peripherals and UPS 3 KVA, submit EMD ₹25,000, provide GST, PAN, and experience certificates, and ensure OEM authorizations if required. The contract allows ±25% variation in quantity/duration; confirm SLA expectations and payment terms in the bid.
What documents are required to participate in Puduvai Bharathiar Grama Bank AMS bid
Submit GST certificate, PAN card, experience certificates, financial statements, EMD receipt, technical bid, and any OEM authorizations. Ensure documentation demonstrates capability to service multiple Pondicherry sites and meet standards for UPS 3 KVA maintenance.
What are the service scope details for UPS 3 KVA maintenance tender
Scope covers on-site AMS for desktops, laptops, peripherals and UPS Online 3 KVA across Pondicherry branches. No BOQ items; pricing to reflect maintenance tasks, spare parts, and response times under final SLA terms.
When is the price variation allowed for this Pondicherry IT AMS tender
The buyer permits a 25% variation in contract quantity or duration at the time of contract issuance and within the awarded period; any increase/decrease requires bidder consent for lumpsum service contracts.
What is the estimated contract value and EMD for this bank tender
The tender has an estimated value of ₹600,000 with an EMD of ₹25,000. Ensure EMD submission as per bank guidelines and align pricing to cover maintenance across Pondicherry sites.
What standards or certifications are expected for AMS of IT assets in this tender
While specific standards are not listed, bidders should demonstrate capability in AMS for IT hardware, provide OEM authorizations if required, and comply with general government procurement documentation, GST/PAN verification, and financial viability evidence.
What is the delivery timeline for Pondicherry AMS services
Delivery involves ongoing onsite maintenance across Pondicherry branches; exact SLA response times and start date will be defined in the contract. Prepare to mobilize technicians promptly after contract award.