Bid Publish Date
28-Sep-2026, 2:29 pm
Bid End Date
19-Oct-2026, 3:00 pm
EMD
₹35,000
Value
₹1,37,03,552
Location
Progress
The Indian Oil Corporation Limited (IOCL) – Eastern Region Pipelines in Kolkata, West Bengal invites bids for a Comprehensive Annual Maintenance Contract (AMC/CMC) for pre-owned Access Control Systems across multiple locations. The scope targets maintenance of systems supplied by OEMs including M/s Tyco and M/s Morpho, under an AMC/CMC arrangement. Estimated contract value is ₹13,703,552 with an EMD of ₹35,000. The procurement emphasizes OEM compatibility, with IOCL asserting adherence to tender documents and the possibility of partial acceptance of bids. Bidders should ensure all supplied documents align with the tender’s technical annexures and format. The award will consider technical conformity, with no explicit BOQ items. This opportunity is located in Kolkata under IOCL’s GeM tender framework for the Eastern Region.
Product/Service: Comprehensive AMC/CMC for Access Control System (pre-owned)
OEM details: Tyco and Morpho access control platforms
Estimated contract value: ₹13,703,552; EMD: ₹35,000
Location: IOCL Eastern Region Pipelines, multiple locations in Eastern Region, Kolkata base
Delivery/Service scope: preventive maintenance, fault repair, spares planning, and software/firmware updates as per OEM terms
EMD of ₹35,000 to be submitted as per tender format
Bid conforming to IOCL technical specifications with clear deviation disclosures
IOCL reserves right to accept/reject part or full bids
Payment terms per IOCL tender; exact terms to be confirmed in documents; standard practice may include milestone or end-delivery settlement
No explicit delivery schedule available in data; refer to tender terms for service response timelines across Eastern Region locations
Penalty clauses or LD details not provided; IOCL terms will govern late service, breach, or non-compliance penalties
Proven experience in AMC/CMC for access control systems (pre-owned equipment)
Financial capability to support ₹13.7 million contract value
Authorized OEM partnerships or authorizations from Tyco and Morpho for service and maintenance
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
4 Days
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - Comprehensive Annual Maintenance Contract for maintenance of Access Control System at various locations of Eastern Region Pipelines; OEM Details - (1) M/s Tyco for Access Control System (2) M/s Morpho for ..
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
39
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Kolkata
Delivery Pincodes
700020
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Lankhonlung Kamei | 700020,INDIAN OIL CORPORATION LTD 14 LEE ROAD NR FORUM MALL | Kolkata | West Bengal | 700020 | 1 | - | Number of months within the contract period for which service is required : 36 |
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Main Document
OTHER
OTHER
OTHER
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Extended Deadline
19-Oct-2026, 9:30 am
Opening Date
20-Oct-2026, 9:30 am
Discover companies most likely to bid on this tender
- GST registration certificate
- Permanent Account Number (PAN) card
- Experience certificates for similar AMC/CMC of Access Control Systems
- Financial statements or turnover proof (annual financials)
- EMD submission proof (₹35,000) as per tender format
- Technical bid documents showing compliance with OEM maintenance requirements
- OEM authorizations / notations for Tyco and Morpho access control systems
- Signed copies of tender terms and deviation annexures (if any)
Key insights about WEST BENGAL tender market
Bidders must submit GST, PAN, experience certificates, financial statements, EMD of ₹35,000, and OEM authorizations for Tyco and Morpho. Sign the technical undertaking confirming conformity to IOCL specifications; deviations must be disclosed. Ensure compliance with IOCL General Conditions and tender annexures; incomplete submissions are rejected.
Required documents include GST certificate, PAN, experience certificates for similar AMC work, financial statements showing turnover, proof of EMD submission, technical bid documents, and OEM authorizations for Tyco and Morpho access control systems. Also include signed confirmations of technical specifications.
Eligibility requires demonstrated AMC experience for access control systems, financial capacity for ₹13.7 million contract value, and valid OEM authorizations for Tyco and Morpho products. Bidder must comply with IOCL tender terms and provide deviation annexures if any.
EMD is ₹35,000. Submit as per the tender format, via the designated online or bank guarantee method specified in the tender documents. Ensure payment proof accompanies the technical bid to avoid rejection.
OEM brands specified are M/s Tyco and M/s Morpho for access control systems. Bidders must provide OEM authorizations and ensure maintenance aligns with OEM service terms and IOCL tender conditions.
Deliverables include preventive maintenance, fault repair, spares planning, and software/firmware updates per OEM terms. The scope covers pre-owned access control equipment across IOCL Eastern Region locations; exact service windows will be in the tender documents.
The official terms are published under IOCL GeM tender framework for the Eastern Region Pipelines in Kolkata, West Bengal. Review the tender documents and annexures for technical undertakings, deviation procedures, and submission checklists.
The estimated value is ₹13,703,552. Bidders should assess capability to deliver maintenance for multiple locations and align with OEM terms and IOCL payment/penalty clauses as detailed in the tender documents.