Bank Of India Desktop Computer & A4/LegaMFP Tender 2026 in Financial Services Region BIS OEM & ISI Standards
Progress
Key Highlights
- • BIS-approved OEMs eligible; BIS Licence certificate required
- • Option clause allowing +/-25% quantity change during/after contract
- • Mandatory functional Service Centre in each consignee state within 30 days
- • Dedicated toll-free service number and escalation matrix required
- • Top 3 brands eligibility for primary product; govt supply experience (≥20% of bid value in last 3 years)
- • Minimum 12 months of post-delivery service experience
- • On-site warranty with possible extended warranty; detailed AMC terms to be provided
- • OEMs must demonstrate prior govt IT hardware supply experience
Tender Overview
Bank Of India, under the Department Of Financial Services, seeks procurement of Entry and Mid Level Desktop Computers (Q2) and A4/Legal Size Multifunction Printers (MFP) (Q2) for various locations in India. The tender imposes an option to increase/decrease quantity up to 25% of bid quantity at contract award and during currency, with delivery time adjustments tied to original/extended periods. Bidder/OEM must establish a functional service centre in the state of each consignee location within 30 days of contract award if not already present, with documentary evidence required for payment release. A dedicated toll-free service number and escalation matrix are mandatory. OEM BIS licensing and top-brand eligibility are explicitly required. The procurement emphasizes BIS-approved OEMs with prior government supply experience, including a minimum contract value threshold in the past three years and a 12-month post-delivery service track record. This tender targets suppliers capable of nationwide service, genuine OEM warranties, and compliant printing/processing capabilities for desktop and MFP devices.
Technical Specifications & Requirements
- Product categories: Entry and Mid Level Desktop Computers; A4/Legal Size Multifunction Printers (MFP)
- Standards/Certification: BIS licence for OEM, IS/ISO compliance as applicable
- Warranty terms: On-site warranty with potential extended warranty; minimum service coverage
- Connectivity & features: Auto duplex printing, document feeder, main paper tray count, monitor availability, and required connectivity options
- Performance metrics: Printing speeds per ISO/IEC 24734 for A4; monochrome/color speeds in PPM/IPM; scanning/copying duplexing features
- Delivery scope: Nationwide distribution with option-based quantity adjustments; delivery schedule aligned to original/extended periods
- OEM requirements: Top 3 brands in primary product; OEM must submit BIS Licence and proof of prior govt supply (≥20% of bid value in 3 years)
- Service obligations: Functional service centre in each consignee state within 30 days; dedicated service line and escalation matrix
- Warranty/AMC: On-site warranty with possible extended warranty; post-warranty support terms
Terms, Conditions & Eligibility
- EMD: Not disclosed in the available data; bidders must follow tender terms for deposit requirements
- Delivery window: Delivery period linked to last date of original delivery; option extension rules apply with minimum 30 days
- Payment terms: Payment release contingent upon documentary evidence of functional service centre; standard terms to be defined in RFP
- Experience criteria: OEMs with govt supply experience; minimum 12 months after-sales service track record
- Documentation: GST registration, PAN, BIS Licence certificate, OEM authorization, prior project references, evidence of service centres, and financial statements
- Penalties: Liquidated damages and penalties as per contract terms; escalation procedures must be in place
- Official terms: Contractors must quote IDC top 3 brands for primary product category; service support obligations apply
Key Specifications
-
Desktop computer category: Entry and mid level; specify processor type/number, RAM, storage (SSD/HDD), cabinet, monitor availability and size
-
Printing category: A4/Legal size MFP; printing technology, duplexing, original document feeder, main paper trays, and connectivity
-
Warranty: On-site warranty in years; extended warranty duration
-
Performance: ISO/IEC 24734 speeds for monochrome/color; both laser/LED and inkjet variants
-
Certification: BIS licence, IS/ISO compliance where applicable; vendor must provide OEM certifications
Terms & Conditions
-
Quantity adjustment up to 25% during/after contract with calculated extension
-
Mandatory service infrastructure: state-wise service centers within 30 days
-
BIS licensing and govt procurement experience required for OEMs
Important Clauses
Payment Terms
Payment release contingent on documentary evidence of functional service centre; standard govt terms apply
Delivery Schedule
Delivery period starts from original last delivery date; option-based extensions with minimum 30 days
Penalties/Liquidated Damages
LDs/penalties as per contract terms; escalation matrix to be provided by bidder/OEM
Bidder Eligibility
-
BIS-licensed OEMs with government IT hardware supply experience
-
Top 3 brands in primary product category must be quoted
-
Evidence of service centres in designated states or proven capability to establish within 30 days
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | SKY SOLUTIONS(MII) Under PMA | Item Categories : Entry and Mid Level Desktop Computer,A4 and Legal Size Multifunction Printer (MFP),A4 and Legal Siz | |
| L2 | UNIQUE STATIONERS (MII) Under PMA | Item Categories : Entry and Mid Level Desktop Computer,A4 and Legal Size Multifunction Printer (MFP),A4 and Legal Siz | |
| L3 | SAI AUTOMATION (MII) Under PMA | Item Categories : Entry and Mid Level Desktop Computer,A4 and Legal Size Multifunction Printer (MFP),A4 and Legal Siz |
Tender Data
Bid Details
Quantity
110
Category
Entry and Mid Level Desktop Computer
Bid Type
Single Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Entry and Mid Level Desktop Computer (Q2) , A4 and Legal Size Multifunction Printer (MFP) (Q2)
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Max Delivery Days
45
Delivery Locations
1
Delivery Cities
Dharwad
Delivery Pincodes
580030
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Galla Gopi | 580030,Bank of india, Hubballi Dharwad Zonal Office, 1st Floor Shivnaga Plaza, Basaveshwara Nagar Cross, Gokul Road, Hubballi-580030 | Dharwad | Karnataka | 580030 | 90 | 45 | - |
Authority Records
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Documents 6
GeM-Bidding-9583230.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
CATALOG-Specification-2
CATALOG Specification
CATALOG-Specification-3
CATALOG Specification
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
GST registration certificate
PAN card
BIS Licence certificate of the OEM
OEM authorization letter / dealership authorization
Experience certificates for prior govt IT hardware supplies (minimum 20% of bid value in last 3 years)
Financial statements and turnover evidence for the last 3 years
Proof of functional Service Centre in each consignee state or plan to establish within 30 days
Evidence of dedicated service helpline and escalation matrix
Technical Specifications
3 Items
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| PROCESSOR | Description of Stores | Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port |
| PROCESSOR | Computer Type | Mid Level |
| PROCESSOR | Processor Number | AMD Ryzen 5 5600G, Intel Core i5 12400 Or higher |
| OPERATING SYSTEM | Factory Pre-loaded Operating System by Desktop OEM | Window 11 Professional |
| MEMORY (RAM) | RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) | 16, 32 Or higher |
| STORAGE | Type of Storage Installed with the System | NVMe-SSD Plus HDD@5400 RPM, NVMe-SSD Plus HDD@7200 RPM |
| STORAGE | SSD - Storage Capacity (in GB) | 512, 1024, 2048 Or higher |
| STORAGE | HDD - Storage Capacity (in GB) | 1000, 2000 Or higher |
| CABINET | Cabinet Form Factor | Tower (More than 13 to 26 Liters) |
| Monitor | Availibility of Monitor | Yes as per IS 13252 (Part 1) |
| Monitor | Screen Size (in CMs) | 58.1 - 63 (22.87" - 24.8") |
| Monitor | Speaker | No |
| WARRANTY | On Site OEM Warranty (in Year) | 3, 4, 5 Or higher |
Frequently Asked Questions
Key insights about KARNATAKA tender market
How to bid for Bank Of India desktop and MFP tender 2026 in financial services?
Bidders should ensure BIS licence validity, provide OEM authorization, proof of prior govt IT hardware supply, and evidence of a functional service centre. Include 12 months post-delivery service history and ensure adherence to the 25% quantity option rules during contract execution.
What documents are required for Bank Of India procurement of desktops and MFPs?
Submit GST registration, PAN, BIS licence, OEM authorization, prior govt supply certificates (≥20% of bid value in 3 years), financial statements, and proof of service centres or deployment plan within 30 days of award.
What are the essential technical specifications for the MFPs in this tender?
MFPs must support auto duplexing, have document feeders for scanning/copying, a specified number of main paper trays, and connectivity options; printing speeds must meet ISO/IEC 24734 benchmarks for A4 monochrome/color and support both laser/LED and inkjet as applicable.
What is the delivery timeline and extension policy for quantity changes?
Delivery period starts from the last date of original delivery order; quantity may be increased/decreased by up to 25%. Extension calculations use (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days.
What is the role of BIS certification in this procurement?
Only BIS-approved OEMs are eligible; bidders must submit a valid BIS licence with offer and demonstrate prior govt contract experience, ensuring compliance with product standards and auditability.
What payment terms apply after submission of service centre evidence?
Payment is released upon submission of documentary evidence of a functional service centre; general govt payment terms apply and may include milestones tied to delivery and acceptance.
Which brands are preferred for the primary product category in this tender?
Tender requires quoting only IDC top 3 brands for the primary desktop/MFP category, with OEMs meeting BIS licensing and government procurement experience criteria.
What kind of warranty coverage is expected for the desktops and MFPs?
On-site warranty is required; bidders may offer extended warranty as an option. Specific warranty years and AMC terms will be detailed in the RFP and contract schedule.