Bank Of India Desktop Computer & A4/LegaMFP Tender 2026 in Financial Services Region BIS OEM & ISI Standards

Tender Overview

Bank Of India, under the Department Of Financial Services, seeks procurement of Entry and Mid Level Desktop Computers (Q2) and A4/Legal Size Multifunction Printers (MFP) (Q2) for various locations in India. The tender imposes an option to increase/decrease quantity up to 25% of bid quantity at contract award and during currency, with delivery time adjustments tied to original/extended periods. Bidder/OEM must establish a functional service centre in the state of each consignee location within 30 days of contract award if not already present, with documentary evidence required for payment release. A dedicated toll-free service number and escalation matrix are mandatory. OEM BIS licensing and top-brand eligibility are explicitly required. The procurement emphasizes BIS-approved OEMs with prior government supply experience, including a minimum contract value threshold in the past three years and a 12-month post-delivery service track record. This tender targets suppliers capable of nationwide service, genuine OEM warranties, and compliant printing/processing capabilities for desktop and MFP devices.

Technical Specifications & Requirements

• Product categories: Entry and Mid Level Desktop Computers; A4/Legal Size Multifunction Printers (MFP)
• Standards/Certification: BIS licence for OEM, IS/ISO compliance as applicable
• Warranty terms: On-site warranty with potential extended warranty; minimum service coverage
• Connectivity & features: Auto duplex printing, document feeder, main paper tray count, monitor availability, and required connectivity options
• Performance metrics: Printing speeds per ISO/IEC 24734 for A4; monochrome/color speeds in PPM/IPM; scanning/copying duplexing features
• Delivery scope: Nationwide distribution with option-based quantity adjustments; delivery schedule aligned to original/extended periods
• OEM requirements: Top 3 brands in primary product; OEM must submit BIS Licence and proof of prior govt supply (≥20% of bid value in 3 years)
• Service obligations: Functional service centre in each consignee state within 30 days; dedicated service line and escalation matrix
• Warranty/AMC: On-site warranty with possible extended warranty; post-warranty support terms

Terms, Conditions & Eligibility

• EMD: Not disclosed in the available data; bidders must follow tender terms for deposit requirements
• Delivery window: Delivery period linked to last date of original delivery; option extension rules apply with minimum 30 days
• Payment terms: Payment release contingent upon documentary evidence of functional service centre; standard terms to be defined in RFP
• Experience criteria: OEMs with govt supply experience; minimum 12 months after-sales service track record
• Documentation: GST registration, PAN, BIS Licence certificate, OEM authorization, prior project references, evidence of service centres, and financial statements
• Penalties: Liquidated damages and penalties as per contract terms; escalation procedures must be in place
• Official terms: Contractors must quote IDC top 3 brands for primary product category; service support obligations apply