GEM

Ali Yavar Jung National Institute For The Hearing Handicapped Audiometer Procurement Nagpur Maharashtra ISO 9001 2025

Bid Publish Date

24-Dec-2025, 4:19 pm

Bid End Date

14-Jan-2026, 8:00 pm

Progress

Issue24-Dec-2025, 4:19 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 4

Tender Overview

Ali Yavar Jung National Institute For The Hearing Handicapped (AYJNIHH) in Nagpur, Maharashtra invites bids for the Audiometer category. The scope includes Supply, Installation, Testing and Commissioning of audiometer equipment. Although the BOQ shows no items, the contract requires compliance with ISO 9001, BIS/type test certificates, and material test certificates. An OEM with a registered Indian office for after-sales service is mandatory, and service centres must be established in the consignees' state. The tender emphasizes supplier responsibility for installation and post-sales support. A 30-day minimum delivery framework and option clauses for quantity adjustments up to 25% may apply during contract execution. Unique aspects include mandatory on-site service capability and dedicated service escalation processes, ensuring structured after-sales support across Maharashtra.

Key Specifications

  • Product/service names and categories: Audiometer devices for hearing assessment

  • Quantities/values: Not specified; scope includes supply/install/test/commission

  • EMD/estimated value: Not disclosed; plan per standard government procurement

  • Experience requirements: ISO 9001 certification; Indian OEM with after-sales support

  • Quality/compliance: BIS licence, type test certificate, material test certificate

  • Delivery/installation: Supply, installation, testing and commissioning; 30-day minimum extended timeline

  • Warranty/AMC: On-site/carry-in support to be clarified; service centre requirement in Maharashtra

Terms & Conditions

  • Mandatory ISO 9001 certification for bidder or OEM

  • OEM must have Indian registered office for after-sales service

  • Delivery flexibility up to 25% quantity variation with proportional delivery time

  • Material Test Certificate to accompany supply and lab verification by buyer

  • Functional Service Centre to be established within 30 days of award

Important Clauses

Delivery Terms

Delivery period commences from last date of original delivery order; option for increased quantity allowed with adjusted time frame; minimum 30 days for additional delivery time

Service & Support

Functional service centre in state of each consignee; toll-free service line; escalation matrix required; service evidence needed before payment release

Certifications & Documentation

Upload BIS licence, type test certificates, and other prescribed certificates; Material Test Certificate to be supplied with items

Bidder Eligibility

  • Must hold ISO 9001 certification (bidder or OEM)

  • OEM must be registered in India with after-sales service capability

  • Functional service centre required in Maharashtra or established within 30 days of award

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates

4

Financial statements

5

EMD documents (as applicable)

6

Technical compliance certificates

7

OEM authorizations

8

ISO 9001 certificate (bidder or OEM)

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for AYJNIHH audiometer tender in Nagpur 2025

Bidders must submit GST, PAN, experience certificates, financial statements, EMD, and OEM authorizations. Ensure ISO 9001 certification, BIS/type test certificates, and Material Test Certificate accompany the bid. Establish a Maharashtra service centre or prove readiness within 30 days of contract award; comply with delivery/installation scope.

What are the eligibility criteria for hearing equipment tender in Nagpur

Eligibility requires ISO 9001 certification (bidder or OEM), Indian registered office for after-sales service, and a functional service centre in Maharashtra or evidence of rapid setup. Provide BIS licences and type test certificates, plus Material Test Certificate and service escalation details with bid.

Which documents are required for audiometer tender submission in Maharashtra

Submit GST registration, GSTIN proof, PAN card, company/incorporation certificate, experience certificates for similar equipment, OEM authorization letters, ISO 9001 certificate, BIS/type test certificates, Material Test Certificate, and proof of service centre or setup plan within 30 days.

What standards and certifications must be included in this audiometer bid

Mandatory ISO 9001 certification for bidder or OEM; BIS licence; type test certificate; material test certificate; OEM authorization; supported by a registered Indian service office for after-sales support.

When is the supply installation testing and commissioning timeline for Nagpur bid

Delivery and commissioning timelines derive from the last date of the original delivery order; quantity increases up to 25% are allowed with proportional extension; minimum additional time is 30 days. Establish service centre within 30 days post-award.

What is required for after-sales service in Maharashtra for audiometers

Bidders must prove functional service centres in Maharashtra or commit to establishing one within 30 days of award; provide dedicated toll-free service line and an escalation matrix for timely support and issue resolution.

What is the scope of supply for AYJNIHH audiometer tender

Scope includes supply, installation, testing and commissioning of audiometer devices; price must cover all cost components, with acceptance based on lab verification and documentation compliance including Material Test Certificate.

What are the penalties or performance bond terms for this procurement

Specific LD or performance bond requirements are not fully detailed; however, service centre establishment, timely installation and lab-based acceptance imply penalties for non-compliance. Bid submission should include clear escalation and warranty terms.