NHPC Limited Comprehensive AMC for IT Equipment at Uri-I Power Station - Desktop PCs, Printers, Peripherals, 2026

Tender Overview

NHPC Limited seeks a one-year Comprehensive Annual Maintenance Contract (AMC) for IT equipment installed at NHPC Uri-I Power Station and related locations. The scope covers desktop computers, printers, and related peripherals with potential scope modification by the Engineer-in-Charge during the contract period. Estimated value is around ₹245,474. The award includes preventive, breakdown maintenance, spare parts replacement, software/driver support, and repair of non-covered damages on a billable basis. The contract allows up to 25% quantity/duration variation with mutual consent, and reserves impact on scope for lumpsum service contracts. Unique aspects include regional deployment at Uri-I with quarterly preventive maintenance cadence and incident-driven support.

Technical Specifications & Requirements

• Scope includes preventive maintenance, breakdown maintenance, spare parts replacement, software/driver support, and repair of physically damaged equipment on a billable basis.
• Preventive maintenance: quarterly checks (voltage, cooling, connectors, overheating, diagnostics, cleaning). Late/non-performance incurs a 5% penalty of the quarterly payment.
• Daily monitoring via designated monitoring system by contractor; adherence to uptime and service levels implied by AMC terms.
• No BOQ items are listed; exact asset list may be updated by Engineer-in-Charge.
• No OEM authorization required; reserved for SC/ST/OBC/EWS categories; scope available to MSE and Non-MSE bidders alike.

Terms, Conditions & Eligibility

• Quantity/duration may be adjusted up to 25%; consent required for any expansion.
• Bidder must avoid liquidation or bankruptcy; an undertaking to this effect must be uploaded with bid.
• Sub-contracting not allowed without buyer consent; ultimate liability remains with the original bidder.
• AMC terms include preventive and breakdown maintenance with potential billable repairs outside AMC coverage; detailed penalties and performance expectations to be included in the final contract.