Accountant General, Bihar AMS for Desktops, Laptops & Peripherals Tender Patna Bihar 2026
Progress
Key Highlights
- • ISO 9001 certification requirement for bidder or OEM
- • Office location: must be within Bihar for service availability
- • FDR-based alternative to PBG permitted with defined endorsement process
- • Quantity/duration adjustments up to 25% post-award
- • GST registration mandatory; average annual turnover ₹8 Lakh minimum
- • 1 year of past similar AMS experience required
- • Broad asset coverage: Desktops, Laptops, All-in-One PCs, printers, scanners, UPS, networking devices, video conferencing
- • Multiple OEMs included (HP, Dell, Acer, Lenovo, Canon, Epson, Brother, TP-Link, APC, etc.)
Tender Overview
The Accountant General, Bihar invites bids for annual maintenance service (AMS) covering a wide range of desktop, laptop and peripheral assets across multiple brands, including HP, Dell, Acer, Lenovo, Brother, Canon, Epson and more, located in Patna, Bihar. Estimated value is ₹3,98,640 with services spanning Desktops, Laptops, printers, scanners, UPS, video conferencing equipment, networking devices, and data center assets. The scope emphasizes comprehensive AMS under a single contract with the potential to adjust quantity or contract duration by up to 25% at the time of award and thereafter. A service presence in the consignee state and ISO 9001 certification are notable differentiators.
Technical Specifications & Requirements
- Product categories: Desktops, Laptops, All-in-One PCs, Printers (color/mono), Scanners, UPS, Routers, Data Center compute assets, Video conferencing peripherals.
- Brands involved: HP, Dell, Acer, Lenovo, Canon, Epson, Brother, TP-Link, APC, LUMINOUS, Microtek, Fujitsu.
- Key standards/controls: ISO 9001 certification; GST registration; Escalation matrix for service support; FDR/PBG alternative acceptable; Goods and services may require state-based service presence; 25% scope variation allowed with consent.
- Financial/operational details: Estimated contract value ₹3,98,640; Average annual turnover minimum ₹8 Lakh; One year of past experience required; Not under liquidation or bankruptcy; Bidder to upload undertaking to financial standing.
- Additional terms: Office of the service provider must be located in the state of the consignee; an OEM authorization may be required; Cumulative documentation with bid as per ATC/ corrigendum.
Terms, Conditions & Eligibility
- EMD/Performance security: FDR acceptable in lieu of PBG; FDR must be in Pay and Account Officer (Audit) Bihar Patna; hard copy to be delivered within 15 days of award.
- Eligibility: Average Annual Turnover ≥ ₹8 Lakh; 1 year of relevant experience; ISO 9001 certification; GST registration; non-liquidation proven via undertaking.
- Delivery/Support: Service provider must have an in-state office for after-sales support; escalation matrix to be provided; compliance with terms and conditions of tender and ATC.
- Payment & contract: Quantity/duration may be revised by up to 25%; procurement terms permit scope adjustments with consent; no dates specified in data.
Key Specifications
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Product categories include Desktops, Laptops, Peripherals, Printers, Scanners, UPS, Routers, and video conferencing devices
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Estimated contract value: ₹3,98,640
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Turnover requirement: ₹8 Lakh annual minimum
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Experience: 1 year in similar AMS
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Certification: ISO 9001; GST registration
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PBG/EMD: FDR acceptable; delivery of original FDR within 15 days
Terms & Conditions
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25% contract quantity/duration variation allowed post-award
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FDR can substitute for PBG; original FDR must be delivered
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Bidder must maintain in-state service office and ISO 9001
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GST registration and ₹8 Lakh turnover minimum required
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One year of relevant AMS experience required
Important Clauses
Payment Terms
Not explicitly stated; terms imply standard GeM-based payment with service provider compliance and documentation; FDR/PBG alternatives allowed per ATC.
Delivery Schedule
No explicit delivery deadlines provided; contract may allow 25% variation in scope post-award with consent.
Penalties/Liquidated Damages
Not specified in data; standard tender penalties may apply per ATC if performance is unsatisfactory.
Bidder Eligibility
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Average annual turnover ≥ ₹8 Lakh
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1 year of past AMS experience for desktops, laptops, peripherals
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ISO 9001 certification and GST registration
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In-state service office presence in Bihar
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Financially not under liquidation or bankruptcy; undertake status
Tender Data
Bid Details
Quantity
1139
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
8
Experience Required
1 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; Dell , Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; Acer , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Dell , Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Acer , Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Lenovo , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer ( Colour , Laser , Separate Drum & Tonner, Lower range); Brother , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, Lower range; Canon , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer (Colour, Laser, Composite Cartridge); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer ( Ink Jet , Mono and Colour, Lower Range ); Epson , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer (Monochrome , Laser , Composite Cartridge ); Canon , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer (Monochrome , Laser , Composite Cartridge ); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer ( Monochrome , Laser , Separate Drum and Tonner ); Brother , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer ( Monochrome , Laser , Separate Drum and Tonner ); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner; Epson , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner Large Format; Fujitsu , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner ( Flat Bed); Epson , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner Large Format; Microtek , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Offline 600-650 VA); APC , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Offline 600-650 VA); Numeric , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Offline 600-650 VA); Microtek , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Offline 600-650 VA); RAUNAK , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS( Offline 1 KVA); LUMINOUS , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS( Offline 1 KVA); Microtek , ANNUAL MAINTENANCE SERVICE - VIDEO CONFERENCING SYSTEM - Usb Camera For Video Conferencing System (DFM); logitech; Neither OEM nor ASP , Annual Maintenance Contract for Networking Devices (Version 2) - Routers; TP LINK , ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Compute; computer server (Tower); Neither OEM nor ASP , ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Compute; computer server (RACK); Neither OEM nor ASP
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
14
Delivery Details
Delivery Locations
1
Delivery Cities
Patna
Delivery Pincodes
800001
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Sudhir Kumar | 800001,MAHALEKHAKAR BHAWAN, BIRCHAND PATEL MARG | Patna | Bihar | 800001 | 1 | - | Number of month for resident engineers : 12 Number of Resident engineers : 1 Number of technicians : 0 |
Authority Records
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Documents 4
GeM-Bidding-9751478.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
24
Required Documents
GST registration certificate
Permanent Account Number (PAN)
Past experience certificates for similar AMS contracts (minimum 1 year)
Financial statements / undertakings evidencing turnover ≥ ₹8 Lakh
ISO 9001 certificate ( bidder or OEM )
Service escalation matrix with contact numbers
OEM authorizations (where applicable)
No-liquidity/bankruptcy undertaking
Frequently Asked Questions
Key insights about BIHAR tender market
How to bid for AMS in Patna with ISO 9001 and GST?
Bidders must hold ISO 9001 certification and GST registration, meet a minimum ₹8 Lakh average annual turnover, and provide 1 year of AMS experience. Prepare FDR/PBG as security, and submit required documents like PAN, GST, and turnover certificates with bid.
What documents are required for the Bihar AMS tender in 2026?
Submit GST certificate, PAN, 1-year AMS experience certificates, financial statements or turnover undertaking, ISO 9001 certificate, in-state service office proof, escalation matrix, and OEM authorizations where applicable, plus an undertaking against liquidation or bankruptcy.
What is the expected contract value and scope in Patna?
Estimated value is ₹3,98,640 for AMS covering Desktops, Laptops, All-In-One PCs, printers, scanners, UPS, routers, and data center assets across multiple brands, with potential 25% scope adjustment post-award.
What are the key eligibility criteria for this Bihar tender?
Require average annual turnover ≥ ₹8 Lakh, 1 year of relevant AMS experience, ISO 9001 certification, GST registration, non-liquidation status, and a Bihar-based service office for post-sales support.
How does the 25% quantity/duration variation work in this tender?
The buyer may increase or decrease contract quantity or duration by up to 25% at contract issue and post-award, with the bidder’s acceptance required for revised scope or value.
What is the payment/ security mechanism for this procurement?
Security may be provided as PBG or FDR in the buyer’s name; FDR must be endorsed and delivered within 15 days of award, with original copy submitted to the buyer.
What brands and asset types are included in the AMS scope?
Scope includes Desktops, Laptops, All-In-One PCs, Printers (color/mono), Scanners, UPS, Routers, and Video Conferencing peripherals from HP, Dell, Acer, Lenovo, Canon, Epson, Brother, TP-Link, APC, among others.
Where is the service location and what is the contract purpose?
Location is Patna, Bihar; procurement aims to secure annual maintenance for a wide range of IT assets across multiple OEMs to ensure ongoing operational readiness.