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The Indian Air Force (Department of Military Affairs) invites bids for a CAMC of the Gate Management System under an Annual Maintenance Contract (AMC) with monthly execution. Estimated value is ₹550,000 and the EMD is ₹15,000. Bidder must ensure a local office in the consignee state and provide a dedicated support line with a clear escalation matrix. The procurement focuses on post-installation maintenance, service responsiveness, and adherence to at least standard service levels. The absence of BOQ items indicates a service/maintenance scope rather than goods, with scope flexibility up to 25% as per the buyer’s clause. This opportunity targets qualified service providers for ongoing AMC to sustain gate management operations.
Gate Management System CAMC scope
Monthly AMC delivery and service response
Dedicated service support with toll-free number
Escalation matrix with direct contact numbers
ATC governing quantity/duration adjustments up to 25%
EMD of ₹15,000 to accompany bid
25% adjustment window for quantity/duration
Local office requirement in consignee state
Dedicated toll-free support and escalation matrix
Review ATC document for additional clauses
Not specified in the excerpt; bidders should consult ATC for exact payment schedule and milestones.
Monthly AMC cadence; no explicit delivery dates provided in available data.
Not detailed here; ATC may contain LD/penalty provisions applicable to AMC performance.
Not under liquidation, court receivership, or bankruptcy
Demonstrated CAMC or similar maintenance experience
Financially capable with supporting documents
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Min. Avg. Annual Turnover
20
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Customized AMC/CMC for Pre-owned Products - CAMC of Gate Management System; undefined; Annual Maintenance Contract (AMC); Monthly; No
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
14
Pre-Bid Date
12-10-2026 09:00:00
Pre-Bid Venue
Security Section, Air Force Station Jorhat, Assam-785005
Delivery Locations
1
Delivery Cities
Jorhat
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Jorhat | Jorhat | - | - | 1 | - | Number of months within the contract period for which service is required : 12 |
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Main Document
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ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for CAMC or similar maintenance contracts
Financial statements or solvency proof
EMD submission receipt or proof of payment
Technical bid documents and supplier qualification details
OEM authorization or service capability statements (if applicable)
Proof of local office in consignee state
Key insights about ASSAM tender market
Bidders must submit the EMD of ₹15,000, provide GST and PAN, and demonstrate CAMC experience. Include a local office proof, dedicated service line, and escalation matrix. Review ATC for 25% scope adjustment and ensure alignment with IAF procurement norms.
Required documents include GST certificate, PAN, experience certificates for CAMC, financial statements, EMD receipt, technical bid, OEM authorizations if applicable, and proof of local office. Additional ATC documents may be requested during bid submission.
The EMD amount is ₹15,000. Bidders should pay through the specified mode and attach the receipt with the bid. EMD safeguards bid seriousness and ensures performance commitment for the CAMC of Gate Management System.
The buyer may adjust contract quantity or duration by up to 25% at contract issuance and thereafter, subject to consent from the service provider. This applies to lumpsum service contracts related to CAMC of Gate Management System.
Bidders must provide a dedicated toll-free support number and an escalation matrix with direct contact details. An on-ground service office in the consignee state is mandatory to ensure timely maintenance and response under AMC.
While not detailed in the excerpt, bidders should prepare to reference OEM qualifications, and any applicable IS/ISO standards per ATC. Ensure CAMC capability documentation and compliance with government procurement norms.
The tender specifies a monthly AMC cadence, but explicit start date is not provided here. Bidders should await ATC confirmation or contact the procurement officer after bid award to establish the deployment timeline.
The estimated contract value is ₹550,000. Bidders should prepare for annualized maintenance commitments, with monthly service intervals and performance obligations aligned to this value.