Tender Notice for Manpower Outsourcing Services - Fixed Remuneration - Helpline Administrator; Helpline Administrator in RAIPUR, CHHATTISGARH

The eligibility requirements include being a registered entity under applicable laws, demonstrating prior experience in manpower outsourcing services, and possessing the necessary certifications. Bidders must also comply with local regulations specific to the state of Chhattisgarh.

All personnel provided under manpower outsourcing services must meet the role-specific technical specifications. For example, Helpline Administrators and Supervisors must have at least a graduate degree, while Guards will need a high school education. Additionally, all personnel should undergo thorough background checks and relevant training.

The financial proposal must include a detailed breakdown of costs associated with each type of personnel offered, along with evidence of adherence to government pricing regulations. It should also specify if the services will be delivered on a fixed remuneration basis, ensuring that the proposal remains cost-competitive.

Bidders must submit their proposals electronically through the designated portal. This submission should include a completed tender document, proof of eligibility, and separate technical and financial proposals. Clear compliance with the submission method is crucial for successful participation.

Yes, the tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs), offering benefits such as a simplified application process and financial support. It aims to encourage more participation from MSEs and startups, contributing to the promotion of local industries.