Indian Army Repair & Overhauling Service for Multifunction Machines (MFM; EPSON) at Buyer Premises 2026

Tender Overview

Organization: Indian Army (Department Of Military Affairs) seeks Repair and Overhauling Service for Multifunction Machines (MFM), including EPSON units, to be performed at Buyer Premises. Tender scope currently lacks BOQ items and explicit quantity, with no published estimated value or EMD. The contract bears a notable variation clause allowing up to 50% adjustment in quantity or duration at contract issue, and similar scope expansion for lumpsum-based services with provider consent. This procurement targets frontline reliability of imaging/printing equipment through authorized service. The unique on-site requirement at buyer premises differentiates this bid from off-site refurbishments and emphasizes rapid response SLAs.

Technical Specifications & Requirements

• Product category: Repair and Overhauling Service for Multifunction Machines (MFM), specifically referencing EPSON devices.
• Location: Buyer Premises (on-site service) – no separate installation site published.
• BOQ: Total items listed: 0 (no BOM/quantities disclosed).
• Standards/quality: Not specified in the provided data; bidders should verify compatibility with EPSON service standards and OEM guidelines.
• Timeline/Scope: On-site maintenance and overhauls likely require response within standard government service norms; explicit timelines not published.
• Key differentiator: On-site repair capability at buyer premises with potential for scope expansion up to 50% under ATC terms.

Terms, Conditions & Eligibility

• EMD/financial terms: Not disclosed in the tender data; bidders should prepare typical government EMD as per local policy.
• Quantity/duration flexibility: Buyer may increase or decrease contract quantity or duration up to 50% at contract issue and after issuance.
• ATC/ATD alignment: ATC document uploaded; bidders must review additional commercial terms therein.
• Payment terms: Not specified in the provided data; bidders should expect standard DM/Military Affairs payment practices.
• Documents required: GST, PAN, experience certificates, financial statements, OEM authorizations, and technical bid documents are typically required; confirm via ATC for exact list.
• Warranty/penalties: Not disclosed; anticipate standard warranty and LD clauses in ATC and contract.