Controller Of Certifying Authorities IT Manpower Outsourcing Tender 2026 Delhi ISO 9001 2015
Bid Publish Date
10-Nov-2026, 11:35 am
Bid End Date
16-Nov-2026, 12:00 pm
Location
Progress
Key Highlights
- • ISO 9001:2015 certified vendor requirement
- • Solvency certificate ₹100 Lakhs; net worth ₹1 crore minimum
- • Dedicated toll-free support and escalation matrix required
- • Contract flexibility up to 50% quantity/duration changes
- • No sub-contracting without buyer consent; joint liability
- • EPF/EDLI/ESI as per government rules; service charges extra
- • 6 days per week work requirement for deployed personnel
- • EMD exemption possible with category-based registration documentation
Tender Overview
The Controller Of Certifying Authorities (CCA) under the Department of Electronics And Information Technology invites bids for Manpower Outsourcing Services on a fixed remuneration model. Target scope covers IT engineers and graduates to staff roles as required at the CCA, Delhi. The procurement includes evaluation of an eligible bidder with stringent financial and compliance criteria, including a solvency requirement and ISO 9001:2015 certification. The contract accommodates quantity or duration adjustments up to 50% per the buyer’s option, and emphasizes responsible deployment, replacement for performance issues, and strict regulatory compliance. This tender differentiates itself with mandatory solvency verification, dedicated support lines, and a formal escalation matrix to manage service levels. The effort is to secure a compliant, stable workforce for IT-technical tasks under government guidelines.
Technical Specifications & Requirements
- Organization: Controller Of Certifying Authorities (CCA) under Government of India (DOEIT) for IT manpower outsourcing in Delhi.
- Category: Manpower Outsourcing Services - Fixed Remuneration; IT Engineer; Graduate.
- Key compliance: ISO 9001:2015 certified company; adherence to statutory regulations of Govt. of NCT of Delhi and Government of India; no recruitment charges from deployed personnel.
- Financial/solvency: Net worth ≥ ₹1 crore (certificate from CA required); Solvency certificate ≥ ₹100 Lakhs from a scheduled commercial bank (not older than 1 month from bid submission).
- Operational requirements: Dedicated toll-free support; escalation matrix with contact details; annual maintenance not specified; six days-a-week engagement.
- Contractual flexibility: 50% increase/decrease in quantity or duration allowed pre-issuance and post-issuance with consent and within contract terms.
- Governance: Performance-based replacement of deployed manpower if needed; no sub-contracting without buyer consent; joint and several liability with assignee/sub-contractor.
Terms, Conditions & Eligibility
- EMD/Exemption: EMD exemption possible with valid category-based documentation; bidder to provide category registrations if claiming exemption.
- Experience/Turnover: Specific turnover or experience criteria required; may accept MSME category-based exemptions with registration documents; last audited financial statements to prove net worth.
- Payment/Service terms: Service charges to be extra per GeM/government guidelines; EPF/EDLI/ESI to be paid per government rules; payment terms not explicitly stated.
- Contract administration: No assignment or subcontracting without prior written consent; bidder remains liable for performance; six-day workweek confirmed for engaged personnel.
- Documentation: GST, PAN, experience certificates, solvency certificates, CA-backed net worth proof, OEM authorizations if applicable, and escalation/contact details for support.
- Warranties/penalties: Penalties or LD not explicitly described; performance-based deployment replacement implied.
Key Specifications
-
Manpower Outsourcing Services for IT engineers and graduates
-
Contractual flexibility up to 50% in quantity/duration
-
Mandatory ISO 9001:2015 certification
-
Net worth ≥ ₹1 crore; solvency ₹100 Lakhs
-
6-day work week for deployed personnel
-
No sub-contracting without prior written consent
Terms & Conditions
-
EMD exemption allowed with category-based registration documents
-
Performance-based replacement of deployed manpower if needed
-
Contractor must maintain escalation matrix and toll-free support
Important Clauses
Payment Terms
Service charges will be extra as per GeM/government guidelines; EPF/EDLI/ESI to be paid as per government rules.
Delivery Schedule
Engaged personnel to work 6 days a week; no explicit delivery milestone provided.
Penalties/Liquidated Damages
No explicit LD rate stated; performance-based replacement implied.
Bidder Eligibility
-
ISO 9001:2015 certified company
-
Net worth ≥ ₹1 crore (CA certificate required)
-
Solvency certificate of ₹100 Lakhs from a scheduled bank (not older than 1 month)
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
29
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Manpower Outsourcing Services - Fixed Remuneration - IT- Technical; IT Engineer; Graduate
Advisory Bank
Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
12
Pre-Bid & Qualification
Pre-Bid Date
12-11-2026 15:00:00
Pre-Bid Venue
Office of Controller of Certifying Authorities (CCA), Electronics Niketan, 6, CGO Complex, Lodhi Road, New Delhi-110003.
Delivery Details
Delivery Locations
1
Delivery Cities
New Delhi
Delivery Pincodes
110003
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Ajay Kumar | 110003,Office of Controller of Certifying Authorities-CCA, M/o Electronics & IT, MeitY, Electronics Niketan, 6, CGO Complex, Lodhi Road, New Delhi-110003. | New Delhi | Delhi | 110003 | 1 | - | Monthly) : 0 EDLI (INR Monthly) : 75 EPF Admin Charges (INR Monthly) : 75 Estimated Number of Overtime Hours per Resource per Month : 0 Remuneration per resource per hour for Overtime Hours (Including all applicable allowance etc & excluding GST) : 0 Optional Allowances 1 (INR Monthly) : 7200 Optional Allowances 2 (INR Monthly) : 0 Optional Allowances 3 (INR Monthly) : 0 Provident Fund (INR Monthly) : 0 ESI (INR Monthly) : 0 Tenure/ Duration of Employment (In Months) : 9 |
Authority Records
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Documents 4
GeM-Bidding-10130600.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Last audited financial statements showing net worth ≥ ₹1 crore
Solvency certificate for ₹100 Lakhs from a scheduled commercial bank (not older than 1 month)
CA certificate confirming net worth
ISO 9001:2015 certificate or proof of conformity
Vendor-forge OEM authorizations if applicable
Experience certificates for comparable IT manpower outsourcing
Escalation matrix and dedicated toll-free contact details
Frequently Asked Questions
How to bid for the IT manpower outsourcing tender in Delhi with CCA?
Bidders must submit GST, PAN, experience certificates, and CA-backed net worth proof. Provide ISO 9001:2015 certification, solvency certificate (₹100 Lakhs), and escalation matrix. EMD exemption requires category-based registration documents; ensure six-day work week compliance and no subcontracting without consent.
What documents are required for eligibility in the Delhi outsourcing bid?
Required documents include GST certificate, PAN, last three years financials showing ₹1 crore net worth, solvency certificate for ₹100 Lakhs, ISO 9001:2015 certificate, experience letters for IT manpower, and escalation matrix with contact details for support.
What standards and certifications are mandatory for bidders in this tender?
Bidders must hold ISO 9001:2015 certification; ensure statutory compliance with Govt. of Delhi/India. If OEM involvement is claimed, provide OEM authorizations; ensure EPF/ESI/EDLI compliance as per government rules.
What is the solvency requirement for bidders in this procurement?
Bidders must submit a solvency certificate of at least ₹100 Lakhs from a scheduled commercial bank, not issued more than 1 month before bid submission, demonstrating financial credibility for manpower outsourcing.
What is the payment and service charge structure for this contract?
Service charges are extra per GeM/government guidelines; EPF/EDLI/ESI payments follow government rules; no upfront registration charges from deployed personnel; payment terms beyond this are not explicitly stated in the tender.
What is the contract flexibility regarding quantity or duration changes?
Contract terms allow up to 50% adjustment in quantity or duration at the time of contract issue, and up to 50% thereafter with consent; bidders must accept revised scope and price changes if issued.
Are subcontracting or assignment allowed for this manpower contract?
Sub-contracting is not allowed without prior written consent of the buyer; assignment in whole or part also requires explicit buyer approval; both entities remain jointly and severally liable for contract performance.
What are the six-day workweek requirements for deployed staff?
Engaged personnel must work six days per week; ensure appropriate compliance with labour regulations and provide a clear escalation path for any deployment issues via the toll-free line and documented contact points.