Directorate Of Sheep Husbandry Jammu Division Microsoft Software Support Tender Jammu & Kashmir 2026
Bid Publish Date
14-Sep-2026, 9:30 pm
Bid End Date
25-Sep-2026, 10:00 am
Location
Progress
Tender Overview
Directorate Of Sheep Husbandry Jammu Division invites bids for Software Support Services 2.0 focusing on Microsoft; Operating System Software; Proactive Services; Software Enhancements from an OEM approved service provider. Located in UDHAMPUR, JAMMU & KASHMIR (182101), the procurement covers professional software support and proactive maintenance, with no BOQ items listed. The tender emphasizes flexibly scalable scope via an option clause up to 50%, enabling expansion in contract quantity or duration. This aligns with government software maintenance needs and ensures continuity for critical OS software environments. Bidders should align with the OEM-approved provider requirement and deliver proactive service modules, updates, and enhancements as requested by the department. The absence of explicit estimated value signals negotiation potential within the 50% scope adjustment. Unique compliance considerations center on standard OEM maintenance practices and public-sector procurement norms within Jammu & Kashmir.
Technical Specifications & Requirements
- Category: Software Support Services 2.0 (Microsoft OS software) with Proactive Services and Software Enhancements
- Service scope: Proactive maintenance, OS software updates, feature enhancements, and OEM-approved service provision
- Provider requirement: OEM-approved service provider for Microsoft OS software
- Location/coverage: Jammu & Kashmir region, UDHAMPUR 182101
- BOQ: Not available; no itemized quantities
- Delivery/installation: Not specified; follow OEM guidance and government procurement norms
- Standards/compatibility: Microsoft OS compatibility and OEM maintenance practices
Terms, Conditions & Eligibility
- Option Clause: Quantity or duration may be increased up to 50 percent at contract issue and post-issuance with service provider consent
- Contract type: Lumpsum-based service contracts with potential scope expansion up to 50%
- Documentation/records: Standard OEM maintenance credentials and public-sector bid documentation to be provided
- EMD/financials: Not specified in provided data; bidders should prepare typical government tender security if required
- Delivery terms: Not detailed; follow OEM and department guidelines
- Penalties/warranty: Not specified in data; expect standard SLA-based penalties per OEM practices
Key Specifications
-
- Product/Service: Software Support Services 2.0 for Microsoft OS software
-
- Scope: Proactive services and software enhancements (OEM-compliant)
-
- Provider requirement: OEM approved service provider for Microsoft OS
-
- Location: UDHAMPUR, JAMMU & KASHMIR 182101
-
- BOQ: Not provided (no items)
Terms & Conditions
-
Option clause allows up to 50% increase in quantity or duration
-
Lumpsum-based contract with potential scope expansion
-
OEM-approved service provider required for Microsoft OS maintenance
Important Clauses
Payment Terms
Not specified in data; standard government terms to apply per OEM and department guidelines
Delivery Schedule
Not specified; to be aligned with OEM maintenance cycle and department timelines
Penalties/Liquidated Damages
Not specified; expect SLA-based penalties per standard OEM/service level agreements
Bidder Eligibility
-
Must be an OEM approved service provider for Microsoft OS software
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Demonstrate relevant software maintenance experience (minimum 3 years preferred)
-
Show financial capability to undertake public-sector maintenance contracts
Technical Results
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | M/S SURYAVANSHI TRADERS Under PMA | 24-09-2026 13:10:11 |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | M/S SURYAVANSHI TRADERS Under PMA | Item Categories : Software Support Services 2.0 - Microsoft; Operating System Software; Proactive Services; Software |
Contract / Result Documents 1
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Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
15 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Software Support Services 2.0 - Microsoft; Operating System Software; Proactive Services; Software Enhancements; OEM approved service provider
Payment Timelines
Payments shall be made to the Seller within 10 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Udhampur
Delivery Pincodes
182101
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Imtiaz Ahmed | 182101,Near TCP Domail Udhampur ward No. 1 | Udhampur | Jammu And Kashmir | 182101 | 1 | - | - |
Authority Records
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Documents 5
GeM-Bidding-9892700.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
2
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates in software support/maintenance
Financial statements or solvency proof
EMD/security deposit documents (if applicable)
Technical bid and OEM authorization/certificate confirming OEM-approved service provider status
Any specific OEM maintenance licenses or approvals
Frequently Asked Questions
Key insights about JAMMU AND KASHMIR tender market
How to bid for the Microsoft OS software support tender in Jammu & Kashmir?
Bidders must prove OEM authorization as a Microsoft OS service provider, submit typical GST PAN and financials, include OEM maintenance credentials, and adhere to the 50% option clause. Ensure compliance with local procurement rules and provide SLA-based delivery plans and escalation procedures.
What documents are required for software maintenance tender in Udhampur?
Submit GST certificate, PAN card, experience certificates for software maintenance, financial statements, EMD documents if applicable, technical bid, and OEM authorization proving OEM-approved status. Include any OEM-specific maintenance licenses and compliance proofs.
What are the technical requirements for OEM approved maintenance?
Requirements include being an authorized Microsoft OS service provider, delivering proactive maintenance, applying software enhancements per OEM guidelines, and following standard OEM maintenance SLAs. Ensure compatibility with Microsoft OS versions in use and documented escalation paths.
When can the contract scope be increased under the tender terms?
Under the option clause, the contract quantity or duration can be increased by up to 50 percent at the time of contract issue and again post-issuance with provider consent, enabling scalable maintenance coverage.
What is the location for this tender in Jammu & Kashmir?
The procurement location is UDHAMPUR, JAMMU & KASHMIR 182101. Bidders should plan onsite or regionally coordinated support aligned with OEM and department requirements.
What standards or certifications are required for submission?
Submit OEM maintenance credentials, proof of being an OEM approved service provider for Microsoft OS, plus standard government bid documents (GST, PAN, experience, financials). Specific software maintenance standards align with OEM guidelines.