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Tender Notice for Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep in Pauri Garhwal, UTTARAKHAND

Bid Publish Date

13-Jan-2025, 10:55 am

Bid End Date

03-Feb-2025, 5:00 pm

EMD

₹20,000

Value

₹9,43,460

Progress

Issue13-Jan-2025, 10:55 am
Technical02-Jan-2025, 5:37 pm
Financial
AwardCompleted
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Quantity

13

Bid Type

Two Packet Bid

Categories 4

Public procurement opportunity for National Institute Of Technology (nit) Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome, Laser, Separate Drum & Tonner, Lower range); HPE; OEM Authorised Service Provider in Pauri Garhwal, UTTARAKHAND. Quantity: 13 issued by. Submission Deadline: 03-02-2025 17: 00: 00. View full details and respond.

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Separate Drum & Tonner, Lower range); HPE; OEM Authorised Service Provider

Authority Records

MINISTRY OF EDUCATIONHIGHER EDUCATION DEPARTMENTNATIONAL INSTITUTE OF TECHNOLOGY

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End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

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Documents 3

GeM-Bidding-7348465.pdf

Main Document

BOQ Document

BOQ

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Required Documents

1

Experience Criteria

2

OEM Authorization Certificate

3

Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

4

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Technical Results

S.No Seller Date Status
1
DOCKET CARE SYSTEMS   Under PMA
01-02-2025 17:37:17
2
M/S SHIVA AGENCIES   Under PMA
01-02-2025 19:36:18
3
RELIABLE REPROGRAPHICS   Under PMA
31-01-2025 13:14:26

Financial Results

Rank Seller Price Item
L1
RELIABLE REPROGRAPHICS   Under PMA
Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep
L2
DOCKET CARE SYSTEMS   Under PMA
Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep

Frequently Asked Questions

Key insights about UTTARAKHAND tender market

What are the eligibility requirements for participation in the GEM/2025/B/5794647 tender?

The eligibility requirements for this tender include being a registered entity and having a minimum of two years of relevant past experience in servicing photocopier machines. Additionally, bidders must provide an OEM Authorization Certificate to validate their capability for the required maintenance services and submit any required documents as specified in the tender.

What certificates are required for this tender?

Bidders must hold an OEM Authorization Certificate confirming that they are authorized service providers for the photocopier machines they intend to maintain. Additionally, any further documentation specified in the technical criteria must be submitted to demonstrate eligibility and capability.

How do I register to participate in the tender process?

To register for participating in this tender, bidders must create an account on the designated online portal specified in the tender notice. Once registered, you can access the bidding documents and submit your bids electronically.

What document formats are accepted during the submission?

The accepted document formats are typically PDF or other formats specified in the tender documents. It's crucial to adhere to the submission guidelines outlined to ensure that your proposal is valid.

Can you provide details on the technical specifications required for this tender?

The technical specifications include maintaining monochrome laser photocopier machines and the ability to perform repairs and service the separate drum, toner, and other models as specified in the tender documents.

Are there certain quality standards that need to be met?

Yes, the maintenance services are expected to adhere to the quality standards established by the OEM for all the specified photocopier machines, ensuring optimal performance and reliability.

What compliance requirements are in place for bidders?

Bidders must comply with the specific requirements outlined in the tender documentation, including the submission of relevant experience and technical documentation. Compliance with industry standards for service quality is also required.

What are the criteria for testing during the evaluation process?

The evaluation may take into consideration the technical capabilities demonstrated by the bidder, previous service records, and compliance with financial requirements as stated in the tender notice.

What is the amount specified for the Earnest Money Deposit (EMD)?

The amount for the Earnest Money Deposit (EMD) is set at INR 20,000 and must be submitted along with your bid to secure your participation in the tender.

What kind of performance security is required post-award of the tender?

While specific performance security details may not be explicitly mentioned in this document, typically, a percentage of the contract value may be required as a performance guarantee. This should be confirmed during the contract award phase.

What are the payment terms stated in the tender?

Payment terms typically include the submission of invoices upon service completion, following the schedule laid out in the service agreement. All invoices must align with the terms agreed upon in the bid.

How will price evaluation be conducted?

Price evaluation will be conducted based on the total value submitted in the bid. All financial offers will be analyzed to select the most competitive and compliant pricing acceptable under the tender conditions.

What methods of submission are allowed for this tender?

Submissions must be made electronically through the designated online platform as specified within the tender documentation to ensure proper receipt and processing of bids.

Are there key timelines or deadlines for the tender submission?

While specific dates are not provided, bidders should refer to the official tender document to understand timelines for submission, opening, and other processes critical to participation.

How will bidders be notified of the selection results?

Bidders will be notified of the results through official communication channels as outlined in the tender documents. It is advisable to check the official portal for updates and announcements post-evaluation.

What benefits do Micro, Small, and Medium Enterprises (MSEs) receive under this tender?

MSEs may benefit from relaxation in experience or turnover criteria upon presenting relevant documentation to support their claim for exemption as part of the procurement policy.

Are there specific provisions for startups in this tender?

Startups are afforded similar exemptions and provisions as MSEs, aimed at promoting competitiveness and innovation within the tender process. Documentation supporting their eligibility for these benefits must be submitted with the bid.

How does this tender relate to the 'Make in India' initiative?

The procurement process encourages local manufacturers and service providers, aligning with the objectives of the 'Make in India' initiative by promoting local content and operational support for indigenous products and services.