Indian Air Force Comprehensive Annual Maintenance Contract for Boom Barrier & Spike Barrier Maintenance 2025

Tender Overview

The Indian Air Force (Department Of Military Affairs) seeks a Comprehensive Annual Maintenance Contract for boom barrier and spike barrier systems. Estimated value is ₹145,848.00 with service scope covering annual maintenance of barrier systems. The opportunity requires service capability within India, with delivery/response commitments and a centralized service presence. A 25% adjustment window for contract quantity or duration is allowed at release and post-issuance, enabling flexible project scoping. Unique terms include excess settlement provisions for additional invoice charges and mandatory service delivery accountability. The procurement aims to ensure continuous operational readiness of barrier infrastructure across specified bases, with dedicated support channels and escalation protocols. The opportunity emphasizes on-site service capability and post-warranty support commitments, rather than product supply alone.

Technical Specifications & Requirements

• No formal technical specifications are published in the BOQ. The contract covers maintenance for two barrier types: boom barrier and spike barrier.
• Critical terms include: a maximum 25% increase in contract quantity or duration, and a defined excess settlement mechanism that permits additional charges up to a set percentage of item-level totals.
• Service capability requirements state the vendor must have an office in the state of the consignee and provide dedicated toll-free service support along with an escalation matrix.
• EMD is not disclosed; bidders should assume standard tender security practices and verify with the issuing authority.
• The engagement is for services, not product manufacturing, with joint and several liability for performance by any assignee or subcontractor.

Terms, Conditions & Eligibility

• 25% variation in contract quantity or duration is allowed at bid issue and post-issuance.
• Excess settlement enables inclusion of additional charges up to a defined percentage of the order total; mandatory supporting documents must accompany invoices.
• The seller must obtain written consent for any assignment or subcontracting, remaining liable for contract performance.
• Office presence: service provider must maintain an office in the consignee state; dedicated toll-free service number required; escalation matrix must be provided.
• Documentation and compliance expectations include mandatory service support structures and clear accountability for post-sale service and escalation.