GEM

National Testing Agency NGFW with Integrated Endpoint Protection Tender New Delhi 2025 ISO 9001 BIS & 24x7 SLA

Bid Publish Date

24-Dec-2025, 6:05 pm

Bid End Date

14-Jan-2026, 7:00 pm

EMD

₹2,00,000

Progress

Issue24-Dec-2025, 6:05 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 4

Tender Overview

National Testing Agency invites bids for a Next Generation Firewall (NGFW) with Integrated Endpoint Protection to be supplied, installed, tested, and commissioned in New Delhi, Delhi. The procurement includes supply, installation, testing, and commissioning (SITC) of the listed security appliances and software, with post-installation support. The estimated value is not disclosed; the bid specifies an EMD of ₹200,000 and requires OEM/authorized seller presence in India for after-sales service. Bidders must demonstrate ISO 9001 certification, BIS/type test certificates, and data sheets verifiable on the OEM website. The scope emphasizes non-obsolescence (3+ years residual market life) and a robust warranty/SLA. A registered office in New Delhi and valid GST are required for technical bid submissions. This tender prioritizes ongoing support, 24x7 TAC, and 15-year OEM presence in India with a comprehensive after-sales matrix.

Technical Specifications & Requirements

  • Product category: NGFW with integrated endpoint protection
  • Purchase scope: Supply, installation, testing, and commissioning of security hardware and software
  • Certificates: ISO 9001 certification; BIS licence; type test and product-specific approvals; OEM data sheet accessible publicly
  • OEM presence: Indian registered office for after-sales service; declaration of 15-year OEM presence in India
  • Support: 24x7 TAC, SLA, RMA, software updates, and subscription without hidden costs
  • Data verification: Declared product data sheet must match technical parameters; mismatches trigger bid rejection
  • Financial: From ATC, maintain positive net worth; annual turnover requirement (three-year average) to be satisfied
  • Documents: GST, corporate undertakings, and anti-debarment declarations on bid letterhead; data sheets and declaration of OEM availability

Terms, Conditions & Eligibility

  • EMD: ₹200,000
  • Warranty & SLA: 3+ years OEM comprehensive support; 24x7 TAC; annual software updates
  • Eligibility: OEM or authorized seller with Indian registered office; positive net worth; not under liquidation or bankruptcy; 3+ years market life for offered products
  • Delivery: SITC; installation and commissioning within project timeline; local Delhi support required
  • Documentation: Valid GST; PAN; experience certificates; financial statements; OEM authorizations; data sheets; non-debarment declarations
  • Financials: Minimum average annual turnover during last 3 years to be demonstrated; positive net worth per last audited statements
  • Compliance: Publicly accessible product data sheet; OEM verification on vendor website; adherence to ATC and corrigenda if any

Key Specifications

  • NGFW with integrated endpoint protection

  • Publicly accessible data sheet linking to OEM site

  • 3+ years residual market life for offered model

  • 24x7 TAC and 15-year OEM presence in India

  • ISO 9001 certified supplier and BIS/type test certificates

  • Delivery, installation, testing, and commissioning (SITC) scope

  • Software updates and subscription terms clearly stated

Terms & Conditions

  • EMD ₹200,000 with online payment or approved instrument

  • OEM presence in India with 15-year uptime commitment

  • ISO 9001 and BIS/type test certificates mandatory

  • Public data sheet verification required

  • Positive net worth and 3-year turnover demonstrated

  • Delhi registered office for local support and GST compliance

Important Clauses

Payment Terms

EMD of ₹200,000; terms for remainder payment to follow SITC milestones and acceptance testing.

Delivery Schedule

SITC deliverables to be completed within project timeline post-award; installation and commissioning followed by acceptance.

Penalties/Liquidated Damages

Penalties applicable for delays or non-conformance as per standard government procurement terms; specific LD rate to be disclosed in bid document.

Bidder Eligibility

  • OEM or Authorized Seller with registered Indian office for after-sales service

  • Positive net worth as per last audited financial statement

  • Not under liquidation or bankruptcy; no blacklisting by any government entity

Past Similar Tenders (Historical Results)

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Posted: 10 December 2025
Closed: 20 December 2025
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Posted: 6 November 2025
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Posted: 31 October 2025
Closed: 21 November 2025
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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar NGFW/endpoint protection deployments

4

Audited financial statements for last 3 years demonstrating turnover

5

EMD submission proof (online payment receipt or DD instrument as allowed)

6

ISO 9001 certification document

7

BIS licence and type test certificates

8

OEM authorization letter or authorized seller certificate

9

Data sheet of offered NGFW model from OEM website

10

Declaration of not being debarred/blacklisted on non-judicial stamp paper

11

Proof of Indian registered office address for post-sales support

12

GST certificate in technical bid

13

Technical bid compliance statements on OEM/bidder letterhead

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for NGFW with endpoint protection tender in New Delhi 2025?

Bidders must meet eligibility criteria including OEM/authorized seller with Indian office, positive net worth, 3-year turnover, ISO 9001 and BIS/type certificates. Submit GST, PAN, data sheets, and EMD ₹200,000. Ensure data sheet matches product specs and provide OEM support plan with 24x7 TAC.

What documents are required for the NGFW procurement in Delhi?

Required documents include GST certificate, PAN, last 3 years financial statements, ISO 9001 certificate, BIS licence, type test certificates, OEM authorization, vendor data sheet link, non-debarment declaration, and evidence of Indian office for after-sales support.

What are the technical standards for the Delhi firewall bid?

Bidders must provide ISO 9001 certification; BIS/type test certificates; publicly accessible OEM data sheet; and ensure 3+ years of product market life. The offered NGFW should integrate endpoint protection with 24x7 TAC support and SLA commitments.

What is the EMD amount for the New Delhi firewall procurement?

The EMD required is ₹200,000. Payment can be made online or per approved tender terms; ensure EMD submission complies with bid instructions and is verifiable with payment receipts.

What is the delivery and installation expectation for SITC?

Scope includes supply, installation, testing, and commissioning (SITC) of NGFW with endpoint protection. Delivery should occur within the project timeline after award, followed by successful installation, configuration, and client acceptance testing per SLA terms.

What guarantees are required for OEM presence in India?

The bid requires a declaration of 15-year OEM presence in India, with a registered Indian office for after-sales service and a 24x7 TAC support structure, plus software updates and subscription terms without hidden costs.

Which data sheets and supplier disclosures are mandatory?

Provide the OEM data sheet publicly available on the OEM site, ensure parameter alignment with the offered model, and attach declaration linking the datasheet to technical specifications to prevent rejection.

What are the eligibility criteria for turnover and net worth?

Bidders must demonstrate a positive net worth as per the last audited financial statement and meet the minimum average annual turnover requirement over the last three years, ensuring financial stability for SITC and long-term support.