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Indian Air Force Photocopier Maintenance Tender Jamnagar Gujarat Ricoh OEM Authorized Service 2026

Bid Publish Date

22-Oct-2026, 5:31 pm

Bid End Date

02-Nov-2026, 9:00 am

EMD

₹45,000

Progress

Issue22-Oct-2026, 5:31 pm
AwardPending

Key Highlights

  • • OEM authorization with Ricoh and mandatory Ricoh empanelment
  • • EMD amount of ₹45,000 and 25% scope/duration variation
  • • On-site delivery and installation at AIR FORCE STATION JAMNAGAR, GUJARAT
  • • Mandatory Malicious Code Certificate; no embedded malware permitted

Tender Overview

The Indian Air Force, Department Of Military Affairs, invites bids for Annual Maintenance Service (AMS) of Ricoh photocopier machines, including Monochrome, Laser, Separate Drum and Toner, and Digital Duplicators (Single Drum). The procurement is location-specific to AIR FORCE STATION, JAMNAGAR, GUJARAT 360510, with an EMD of ₹45,000. Bids must meet OEM authorization requirements with Ricoh, ensuring non-obsolescence (minimum 1 year residual market life). The contract allows up to a 25% variation in quantity or duration at the buyer’s discretion. Address for delivery/installation is Jamnagar air force station, near Digjam Mill, Jamnagar. The terms emphasize consortium permissions and mandatory Malicious Code Certificate.

Keywords: tender in Jamnagar, IAF procurement, Ricoh AMS, OEM authorized service provider, Photocopier maintenance.

Technical Specifications & Requirements

  • Product/Service: Annual Maintenance Service for Ricoh photocopier machines (Monochrome, Laser, Separate Drum and Toner) and Digital Duplicators (Single Drum).
  • OEM Authorization: Bidders must provide OEM/Original Service Provider details with full authorization certificates; registration with RICOH is mandatory for contract award.
  • Delivery/Installation: On-site service and installation at ** AIR FORCE STATION, JAMNAGAR, GUJARAT 360510**; address specified as Jamnagar near Digjam Mill.
  • Security/Compliance: Malicious Code Certificate required ensuring no embedded code harming equipment or data, with breach implications for non-compliance.
  • Bid Validity/Capabilities: Bidder should not offer obsolete products; must guarantee minimum remaining market life of 1 year for offered items.
  • Contract Scope: “Not-to-exceed” 25% increase in scope or duration, with service delivery adjustments permissible during contract.
  • EMD: ₹45,000 to accompany bid; details on payment mode not specified in data.
  • Consortium: Allowable, with equal accountability among members; leader designated; undertakings to be uploaded.

Terms, Conditions & Eligibility

  • EMD: ₹45,000 (EMD/Security deposit) required with bid submission.
  • Variation Clause: Up to 25% increase/decrease in quantity or duration; formal consent required for scope expansion.
  • Delivery Location: On-site at AIR FORCE STATION JAMNAGAR, GUJARAT; installation address provided.
  • Financial Health: Bidder must avoid liquidation or bankruptcy; an undertaking to be uploaded.
  • OEM & Registration: Mandatory Ricoh empanelment/registration and OEM authorization details with bid.
  • Compliance Certificates: Mandatory Malicious Code Certificate for hardware/software offerings.
  • Non-Obsolescence: Offered products must have at least 1 year residual market life; no end-of-life items.
  • Consortium: If needed, a consortium can bid with a leader; all members equally responsible.

Key Specifications

  • Ricoh brand photocopier AMS requirement

  • On-site service and installation at Jamnagar Air Force Station

  • EMD ₹45,000; variation up to 25% in scope/duration

  • OCR/antivirus-like Malicious Code Certificate mandatory

  • Ricoh empanelment required for contract award

  • Product life requirement: at least 1 year residual market life

Terms & Conditions

  • EMD of ₹45,000 must accompany bid submission

  • Variation up to 25% in quantity or duration is allowed

  • Bidders must be Ricoh OEM authorized and Ricoh-empanelled

  • On-site AMS at AIR FORCE STATION JAMNAGAR, GUJARAT

  • Mandatory Malicious Code Certificate and non-obsolescence clause

Important Clauses

Payment Terms

Not specified in data; bid should include standard EMI/scope terms once contract awarded

Delivery Schedule

Delivery and installation occur on-site at Jamnagar Air Force Station per buyer terms

Penalties/Liquidated Damages

Not specified in data; contract may include LD as per standard IAF procurement norms

Bidder Eligibility

  • Not under liquidation, court receivership, or bankruptcy

  • Ricoh OEM authorization and empanelment on the date of bid opening

  • Experience in providing AMS for Ricoh photocopiers or similar devices

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Tender Data

Bid Details

Quantity

45

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

RA Qualification Rule

H1-Highest Priced Bid Elimination

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

Yes

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

Yes

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

4

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Separate Drum and Tonner ); Ricoh; OEM Authorised Service Provider , Annual Maintenance Service - Photocopier Machine - Digital Duplicators Single Drum; Ricoh; OEM Authorised Service Provider

Advisory Bank

State Bank of India

ePBG Percentage

3%

ePBG Duration (Months)

3

Delivery Details

Delivery Locations

1

Delivery Cities

JAMNAGAR

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-JAMNAGARJAMNAGAR--37--

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 3

GeM-Bidding-9910183.pdf

Main Document

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

Indian Air Force

Office Name

Not disclosed yet

Grievance Contact

[email protected]

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar Ricoh photocopier AMS

4

Financial statements showing financial stability

5

EMD payment receipt or bank guarantee for ₹45,000

6

OEM authorization certificate from Ricoh

7

Manufacturer/Original Equipment Manufacturer authorization where applicable

8

Malicious Code Certificate

9

Consortium undertaking (if applicable) with leader designation

Frequently Asked Questions

Key insights about GUJARAT tender market

How to bid for the Jamnagar IAF Ricoh AMS tender in 2026?

Bidders must submit GST, PAN, experience certificates, financial statements, and ₹45,000 EMD. Include Ricoh OEM authorization and Malicious Code Certificate. Ensure on-site delivery at AIR FORCE STATION JAMNAGAR and provide 1 year residual life for offered devices. Consortium bids allowed with equal liability.

What documents are required for the IAF phot copier AMS bid Jamnagar?

Required documents include GST certificate, PAN, experience certificates for Ricoh or similar AMS, financial statements, EMD ₹45,000, OEM authorization from Ricoh, Malicious Code Certificate, and any consortium undertakings if applicable. Ensure registration with Ricoh on bid opening date.

What are the payment terms for the IAF Jamnagar photocopier service contract?

Payments terms are not fully specified in the data; bidders should anticipate standard government terms. Ensure clarity on milestones, on-site installation acceptance, and any advance or milestone payments as per contract, with final settlement within stipulated warranty/support periods.

What standards or certifications are mandatory for Ricoh AMS bidding?

Mandatory Ricoh OEM authorization and empanelment with Ricoh; include Malicious Code Certificate to certify no embedded malicious software. Ensure products have minimum 1 year residual market life and are non-obsolete per OEM guidance.

What is the scope variation allowed in this IAF tender Jamnagar?

The buyer may vary contract quantity or duration up to 25% at the time of contract issue; post-issue, variability remains capped at 25% with consent. This includes lumpsum service contracts expanding scope with service provider agreement.

Where will the Photocopier AMS be delivered and installed?

Delivery and installation occur on-site at AIR FORCE STATION JAMNAGAR, GUJARAT 360510, near Digjam Mill. Ensure access, power, and connectivity, with on-site commissioning as part of the AMS scope.

What is the minimum life expectancy of offered equipment for this tender?

Bidders must offer equipment with at least 1 year residual market life; items should not be declared end-of-life by the OEM within the bid period and must remain serviceable for the initial contract term.

How to ensure Ricoh authorization is included in the bid package?

Attach a current OEM Authorization/Certificate from Ricoh, provide full details of the authorized service provider, contact information, and verify empanelment at the date of bid opening to qualify for the award.

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