Department Of Empowerment Of Persons With Disabilities desktop computer tender Chennai 2026 - ISO 9001:2015, 3-year onsite warranty
Bid Publish Date
13-Aug-2026, 9:21 am
Bid End Date
02-Sep-2026, 6:00 pm
EMD
₹37,500
Value
₹12,50,000
Location
Progress
Key Highlights
- • OEM service center in Chennai required for warranty and after-sales support
- • ISO 9001:2015 or later certification mandatory for bidders
- • Three-year comprehensive onsite warranty from the OEM
- • Windows 11 Home OEM license and Office 2021 licensed included
- • TPM 2.0 or higher on motherboard; 16GB RAM minimum
- • Delivery quantity flexibility: ±25% of bid quantity
Tender Overview
The Department Of Empowerment Of Persons With Disabilities invites bids for the supply, installation, testing and commissioning of 15 mid-level desktop computers in Chennai, Tamil Nadu. Estimated value is ₹12,50,000 with an EMD of ₹37,500. Deliverables include factory pre-loaded Windows 11 Home, Office 2021 license, and a complete workstation setup. Key differentiators are the requirement for TPM 2.0, 3-year onsite warranty, and an authorized Chennai service center. The scope covers procurement, installation, and after-sales support, aligned to ISO 9001:2015 quality management. Unique clauses govern quantity variation (±25%) and delivery timelines from order dates.
Technical Specifications & Requirements
- Intel Core i5-12400 or AMD Ryzen 5 5600G or higher
- OEM motherboard with TPM 2.0 or better
- 16GB DDR4 RAM (min)
- MT/SFF cabinet with a 180-250W power supply
- 512 GB NVMe SSD and 512 GB HDD storage
- Genuine Windows 11 Home 64-bit with OEM license
- MS Office 2021 licensed or higher
- On-board Intel UHD Graphics 730+; 6+ USB ports; VGA/HDMI/DP; LAN
- 19” monitor: 1920x1080 @60 Hz, same make as PC; 104-key keyboard + USB optical scroll mouse (same make)
- 3.5 mm audio port; wired stereo headset; internal/external speaker; 2 MP webcam (30 FPS+)
- 3-year comprehensive onsite warranty; OEM service center in Chennai; warranty support details to be provided by OEM
Terms, Conditions & Eligibility
- EMD: ₹37,500 (paid as per bid rules)
- Quality Management: ISO 9001:2015 or later
- OS: factory pre-loaded with genuine OEM license
- Warranty: minimum 3 years onsite from OEM; service center must be authorized in Chennai
- Bidders must upload contact details and OEM service center information for Chennai in the bid
- Other ATC terms include delivery/acceptance criteria and post-sale support obligations
Key Specifications
-
15 mid-level desktop computers for Chennai procurement
-
EMD amount: ₹37,500; Estimated value: ₹12,50,000
-
Standards: ISO 9001:2015 or later
-
Key hardware: Intel i5-12400 or Ryzen 5 5600G or higher; TPM 2.0
-
Memory: 16 GB DDR4; Storage: 512 GB NVMe + 512 GB HDD
-
Display: 19-inch monitor, 1920x1080, 60 Hz, same monitor make as PC
-
Peripherals: 104-key keyboard, USB optical mouse; 3.5 mm audio; headset; speaker; 2 MP webcam
-
OS/Software: Genuine Windows 11 Home; Office 2021 licensed
-
Warranty: 3 years onsite; Chennai OEM service center
Terms & Conditions
-
Quantity may vary ±25% at contract award and during the currency
-
All PCs must be ISO 9001:2015 certified and OEM-supported in Chennai
-
Delivery period starts from last date of original delivery order; extended time rules apply
Important Clauses
Payment Terms
Not specified in data; standard government practice applies: payment on delivery/completion per contract terms
Delivery Schedule
Delivery starts after order; option clause allows up to 25% quantity change with corresponding delivery timeframe
Penalties/Liquidated Damages
Not detailed; implied via delivery extensions and performance obligations in ATC
Bidder Eligibility
-
Must hold ISO 9001:2015 or later certification
-
Authorized OEM service center in Chennai for warranty support
-
Bidder capable of supplying 15 mid-level desktops with OEM pre-installed software
Tender Data
Bid Details
Quantity
15
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
625
OEM Avg. Turnover
10
Past Performance
80 %
Experience Required
3 Year (s)
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Entry and Mid Level Desktop Computer (Q2)
Advisory Bank
PUNJAB NATIONAL BANK
ePBG Percentage
3%
ePBG Duration (Months)
6
Delivery Details
Max Delivery Days
30
Delivery Locations
1
Delivery Cities
Thiruvallur
Delivery Pincodes
600056
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Baskaran Perumal | 600056,No. 522, trunk road Poonamallee Chennai | Thiruvallur | Tamil Nadu | 600056 | 15 | 30 | - |
Authority Records
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Documents 3
GeM-Bidding-9707302.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar desktop supply projects
Financial statements or solvency proof
EMD submission proof (₹37,500) via DD/online
Technical bid documents and OEM authorizations
OEM authorized service center details for Chennai
Frequently Asked Questions
Key insights about TAMIL NADU tender market
How to participate in the Chennai desktop tender for 15 PCs?
Bidders must submit GST, PAN, experience certificates, financials, EMD ₹37,500, OEM authorizations, and technical bid documents. Ensure ISO 9001:2015 certification and Chennai-based OEM service details. Deliverables include Windows 11 Home, Office 2021, TPM 2.0, and 3-year onsite warranty.
What documents are required for the Department of Empowerment Of Persons With Disabilities bid in Chennai?
Submit GST certificate, PAN, company financials, prior similar supply experience, EMD receipt, OEM authorization, technical bid, and OEM Chennai service center details. Include evidence of ISO 9001:2015 and pre-loaded genuine OS licenses.
What are the technical specifications for the desktop PCs in this tender?
Specifications include Intel i5-12400 or Ryzen 5 5600G or higher, TPM 2.0, 16GB RAM, 512GB NVMe + 512GB HDD, 19-inch monitor 1920x1080 60 Hz, Windows 11 Home, Office 2021, and 3-year onsite warranty with Chennai service support.
When is the delivery schedule and quantity variation allowed for this procurement?
Quantity may vary ±25% at contract award and during the contract; delivery period begins after the last original delivery date; extended time applies per option clause with minimum 30 days.
What are the warranty and service center requirements for Chennai bidders?
OEM must provide a minimum 3-year onsite warranty, with an authorized service center located in Chennai responsible for warranty and after-sales support; bidder must furnish OEM service center contact details in Chennai.
What are the OS and software licensing requirements for the desktops?
Desktops must come with Genuine Windows 11 Home OEM license pre-loaded and a licensed Microsoft Office 2021 or higher version; ensure license terms are transferrable and verifiable.