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South Eastern Railway Thin Client Computers Tender Ranchi Jharkhand 5505/2026 ISO 9001/IS 550 Compliant 2026

Bid Publish Date

02-Apr-2026, 5:09 pm

Bid End Date

13-Apr-2026, 12:00 pm

EMD

₹17,500

Progress

Issue02-Apr-2026, 5:09 pm
Award02-Jun-2026, 4:35 am
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Quantity

23

Bid Type

Single Packet Bid

Key Highlights

  • OEM authorization required; bid must include OEM declaration or authorized reseller catalog
  • EMS: EMD ₹17,500 via DD or online; DD proof to be uploaded with bid
  • Delivery flexibility: 25% quantity variation during contract; minimum 30 days extension logic
  • Service support: dedicated toll-free service line; on-site support details required
  • Damages: general damages up to 5% of contract value for non-performance
  • Site: Ranchi Railway Station, South Eastern Railway; contact Shri Ugrasen Kumar
  • Scope: SITC—Supply, Installation, Testing, and Commissioning of Thin Client Computers
  • GeM framework alignment; bid must conform to GeM terms and conditions

Categories 3

Tender Overview

South Eastern Railway invites bids for the supply of Thin Client Computers (V2) – Q2 to be deployed at Ranchi Railway Station, Ranchi, Jharkhand 829205. Estimated value not disclosed; EMD ₹17,500 applies. Scope includes supply, installation, testing and commissioning, with delivery flexibility under a 25% quantity option and potential extension. Bidders must demonstrate OEM authorization and provide a declaration confirming adherence to the buyer's attached technical specification. Unique site details include a dedicated contact at Ranchi Railway Station for supply/installation. The tender emphasizes compliance with service support and risk provisions, including general damages up to 5% of contract value for contract failures. The contract contemplates a GeM-based procurement framework with option-driven delivery and risk-sharing clauses. The scope is for a complete supply-and-support package to facilitate on-site rollout and post-installation support. This tender requires a formal declaration from the OEM and an OEM-authorized reseller catalog.

  • Location: Ranchi Railway Station, Ranchi, Jharkhand
  • Product: Thin Client Computers (V2), Q2 category
  • Key differentiator: OEM declaration + authorized resellers in bid submission
  • ATC highlights: service/toll-free support, potential general damages, DD/EMD options, 5% security default
  • Contact: Shri Ugrasen Kumar (Mob 9771484976)

Technical Specifications & Requirements

  • Product category: Thin Client Computers (V2), Q2
  • No published generic specifications; bidders must attach OEM declaration confirming conformance with attached buyer specifications
  • Required documentation: OEM authorization/catalog showing authorized reseller status; bid must include OEM-specific authorization if catalog not linked
  • Scope of supply: Supply, Installation, Testing, and Commissioning (SITC)
  • EMD method: ₹17,500; acceptable via Account Payee DD payable to PFA South Eastern Railway, Ranchi; scanned DD proof with bid; hard copy due within 5 days of bid end/opening
  • Service criteria: Dedicated/toll-free service support; on-site location coordination at Ranchi
  • Delivery/extension: Option clause allows up to 25% quantity variation at contracted rates; delivery timeline extends per formula with minimum 30 days
  • Damages: 5% of contract value as general damages if the firm fails to execute
  • BOQ: No items listed; scope remains broad under SITC terms
  • GeM procurement framework alignment; ensure compliance with terms and conditions

Terms, Conditions & Eligibility

  • EMD: ₹17,500 via DD or online submission; must accompany bid and DD copy
  • Appearance of OEM authorization: mandatory declaration from OEM confirming technical requirements; OEM authorisation catalog or bid-specific authorization document
  • Delivery terms: delivery period calculated with option clause; extended time rules apply with minimum 30 days
  • Payment terms: detailed in ATC; ensure compliance with standard GeM payment terms and any supplier-specific terms
  • Damages: 5% security deposit as general damages for contract failure
  • Contact details: supply/installation contact at Ranchi Railway Station; ensure dedicated service support number
  • Documents: GST, PAN, experience certificates, financials, technical compliance certificates, OEM authorizations, and DD proof
  • Scope of supply: SITC of thin client computers; local installation and testing required
  • Eligibility: OEM authorization must be provided; bids without OEM proof risk rejection

Key Specifications

  • Product: Thin Client Computers (V2), Q2

  • EMD: ₹17,500

  • Delivery: option to increase quantity up to 25% at contracted rates; minimum 30 days extended delivery

  • Support: dedicated toll-free service line

  • Damages: 5% of contract value as general damages for non-performance

  • Site: Ranchi Railway Station, Ranchi, Jharkhand

  • Documentation: OEM declaration confirming compliance to attached specs

Terms & Conditions

  • EMD ₹17,500; DD or online submission required

  • 25% quantity variation during contract at contracted rates

  • 5% general damages for contract non-performance

Important Clauses

Payment Terms

Details will follow GeM/ATC terms; ensure DD/online EMD and submission of payment proof

Delivery Schedule

Delivery period calculated using option clause with minimum 30 days; extended per formula

Penalties/Liquidated Damages

General damages up to 5% of contract value for non-performance or contract failure

Bidder Eligibility

  • OEM authorization or authorized reseller catalog submitted with bid

  • Experience in SITC of similar thin client deployments

  • GST registration and financial capability to execute contract

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Thin Client Computers (V2) (Q2)

Authority Records

MINISTRY OF RAILWAYS
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Documents 3

GeM-Bidding-9184268.pdf

Main Document

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates for similar SITC deployments

4

Financial statements (last 2-3 years)

5

EMD submission proof (DD or online transaction)

6

OEM authorization or authorized reseller catalog

7

Technical compliance certificates (if any)

8

Bid submission with scanned DD proof and hard copy delivery proof

Financial Results

Rank Seller Price Item
L1
M INTERGRAPH SYSTEMS PRIVATE LIMITED   Under PMA
Item Categories : Thin Client Computers (V2)
L2
MIND EXPLORER(MII)   Under PMA
Item Categories : Thin Client Computers (V2)

Contract / Result Documents 1

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Frequently Asked Questions

Key insights about JHARKHAND tender market

How to bid for thin client tender in Ranchi with OEM authorization?

Bidders must submit OEM declaration confirming compliance with the buyer's attached specifications, along with OEM-authorized reseller catalog or bid-specific authorization. Include EMD ₹17,500 via DD or online, GST, PAN, and experience certificates. Ensure SITC scope covers Supply, Installation, Testing, and Commissioning at Ranchi Railway Station.

What documents are required for the thin client tender submission in Ranchi?

Required documents include GST certificate, PAN card, last 2-3 years financial statements, experience certificates for SITC, EMD proof, OEM authorization or reseller catalog, and technical compliance certificates. Submit scanned DD proof and deliver hard copies within 5 days of bid end/opening.

What are the delivery terms and extension rules for the quantity option?

Delivery can be increased up to 25% of bid quantity at contracted rates. If extended, delivery time is calculated as (additional quantity divided by original quantity) times original delivery period, with a minimum of 30 days unless original period is longer. Vendors must plan SITC accordingly.

What is the EMD amount and acceptable payment method for this tender?

EMD is ₹17,500. Acceptable methods include Account Payee Demand Draft payable to PFA, South Eastern Railway, Ranchi, or online payment. A scanned copy of the DD must accompany the bid, with the hard copy delivered within 5 days of bid end/opening.

What are the service and support requirements for the tendered thin clients?

Bidders must provide a dedicated toll-free service line and provide on-site service support at Ranchi Railway Station. The vendor must ensure timely maintenance and escalation processes per the ATC terms.

What are the penalties for non-performance in this GeM contract?

Railway terms include a general damages provision of 5% of the contract value for failure to execute. Bidders should include performance security (PBG) per GeM guidelines and ensure reliable SITC and post-implementation support.

Are OEM declarations and catalogs mandatory for this procurement in Ranchi?

Yes. A declaration from the OEM confirming the technical requirements is mandatory, along with an OEM-authorized catalog or bid-specific authorization. Without these, the bid may be rejected according to ATC clauses.

What is the scope of supply for the thin client tender in Jharkhand?

Scope includes Supply, Installation, Testing and Commissioning of Thin Client Computers, with on-site installation at Ranchi Railway Station and post-installation service support as specified in the ATC terms.

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