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The opportunity is with Indian Oil Corporation Limited (IOCL), Panipat, Haryana, for the AMC of a pre-owned Instron Universal Testing Machine (UTM) installed at the PADC, Panipat. The contract spans 3 years with six-monthly maintenance visits, targeting ongoing calibration, preventive maintenance, and servicing. Estimated value is ₨1.0 (currency not explicitly stated). There is no BOQ available, and the EMD amount is not disclosed. A 25% variation option allows adjustments to contract quantity or duration at issuance and with consent for lumpsum services. This tender relates to IOCL procurement of UTM maintenance in Panipat.
Product/service names: 'Instron Universal Testing Machine AMC'
Quantities: 'Not specified' (no BOQ data available)
Estimated value: '₨1.0' (currency not specified)
Experience: servicing Instron UTMs or equivalent testing machines
Standards/certifications: None specified due to lack of technical specs
Delivery/installation: Not detailed; service-based AMC
Warranty/AMC terms: 3-year duration with six-monthly service visits
Key Term 1: 25% variation clause allows contract quantity/duration adjustments
Key Term 2: AMC scope covers pre-owned Instron UTM maintenance at PADC Panipat
Key Term 3: EMD and exact technical specs are not disclosed; bidders must seek IOCL clarification
Payment terms are not disclosed in the tender text; bidders should confirm milestones, invoicing, and payment schedule during submission
No explicit delivery or service call timeline provided; AMC is 3-year duration with six-monthly maintenance visits after award
No LD or penalty terms specified in available data; bidders should verify penalties for non-performance during post-award discussions
Experience in maintenance of Instron UTMs or equivalent material testing equipment
Capability to provide six-monthly preventive maintenance and calibration
Authorized service capability or OEM authorization for Instron products
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
3 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - AMC of Universal Testing Machine (UTM) installed at PADC, Panipat for three years; Instron; Annual Maintenance Contract (AMC); Six-Monthly; No
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Panipat
Delivery Pincodes
132140
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Sudhir Sudhakar Ambaskar | 132140,Indian Oil Corporation Limited, Panipat Petrochemical Marketing Complex Panipat , Haryana | Panipat | Haryana | 132140 | 1 | - | Number of months within the contract period for which service is required : 2 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates in maintenance of Instron UTMs or similar testing machines
Financial statements/annual reports for last 2-3 years
EMD/Security deposit proof (if required by IOCL)
Technical bid documents demonstrating AMC capabilities and service network
OEM authorizations or authorized service partner confirmations for Instron UTMs
Key insights about HARYANA tender market
Bidders should verify eligibility for Instron UTM maintenance, gather OEM authorizations, GST, PAN, and financials, and submit a technical bid proving AMC capability. The tender requires a 3-year service commitment with six-monthly maintenance visits; confirm EMD status and any variation clause details during submission.
Submit GST certificate, PAN card, experience certificates in UTM maintenance, financial statements, potential EMD proof, technical bid detailing AMC capabilities, and OEM authorization for Instron or confirmed service partnership; ensure documentation aligns with IOCL T&C and any clarifications.
Technical data is not specified in the tender. Bidders should provide proof of maintenance capability for Instron UTMs, calibration procedures, service intervals every six months, and details of authorized spare parts supply; prepare a clear plan for preventive maintenance and calibration coverage.
Exact bid submission dates are not provided. Prospective bidders should monitor IOCL procurement communications and seek direct clarification on the bid opening timeline, while ensuring readiness with all standard mandatory documents and an AMC capability outline.
The tender text does not disclose an EMD amount. Bidders must confirm whether an EMD or alternative security is required in IOCL terms, and prepare to submit either a bank guarantee or pay the specified amount if instructed during final tender clarifications.
Confirm experience in similar UTM maintenance contracts, ensure OEM authorization for Instron, provide reference projects and customer verifications, validate financial stability with recent statements, and ensure service capability aligns with six-monthly maintenance cycles and warranty expectations.
Payment terms are not specified in the tender. Expect potential milestones tied to service visits, calibration reports, and completion of each six-monthly cycle; confirm with IOCL during bid submission and request a formal Schedule of Rates or AMC payment schedule.
The tender includes an Option Clause allowing a 25% increase or decrease in contract quantity or duration at contract issuance, and up to 25% for expanded scope in lumpsum-based services pending provider consent; confirm exact application during contract finalization.