GEM

Indian Army Printer, NAS Server, Networking & Projector Tender 2025 - ISO 9001 required, Onsite Warranty 1 Year

Posted

23 Oct 2025, 10:38 am

Deadline

03 Nov 2025, 10:00 am

Location

RAMGARH , JHARKHAND

Progress

Issue23 Oct 2025, 10:38 am
AwardPending
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Quantity

19

Category

Printer Epson 15150

Bid Type

Single Packet Bid

Categories 6

TOOL KIT PORT LASER POINTER LAN FALL PROTECTION LANYARD PROJECTOR

Tender Overview

The Indian Army (Department Of Military Affairs) invites bids for a bundle of IT peripherals and projection equipment including: Printers Epson 15150 and Epson 3250, Laser Pointer (Red/Green), NAS Server 4TB, TP Link NAS 24 Port, RJ 45 Connectors, Network LAN Tester, Crimping Tool, Multipurpose Tool Kit, LAN Splitter, LAN Switch 8 Port, and Projector Epson EH TW750. Estimated value not disclosed; project scope encompasses supply, installation (where applicable) and after-sales support across consignee locations in India. Mandatory compliance with ISO 9001, end-user format certificates, and OEM warranty obligations ensures standardized quality. Bidders must present brand and model details, submit an End User Certificate as per buyer format, and demonstrate a robust service network with toll-free support and escalation matrix. Sample submission may be requested to verify specifications prior to final evaluation.

Compliance with ATC clauses requires exact model declarations, OEM authorizations, and 1-year on-site warranty from delivery/installation. The tender emphasizes post-sale service capabilities in India, installation/training provisions, and end-user documentation. This procurement targets reliable deployment of office IT equipment with standardized after-sales support and clear warranty coverage, ensuring ready availability of service centers near consignee destinations. Tech assurance and brand specificity reduce risk of nonconforming bids.

Technical Specifications & Requirements

  • Product categories: printers, laser pointers, NAS server, networking gear, LAN tools, and a high-definition projector.
  • Standards: ISO 9001 certification required for bidder or OEM; OEM warranty certificates to be submitted at delivery.
  • Warranty: minimum 1 year onsite warranty from final acceptance or commissioning, with OEM warranty cards.
  • Brand/model declaration: clearly state brand and model in technical bid; samples may be requested.
  • Serviceability: dedicated service support line and escalation matrix; in-country installation, commissioning, training and maintenance capability must be demonstrated.
  • Imported components: if any, OEM must have registered Indian office for after-sales service.
  • Delivery considerations: installation and testing included where applicable; sample/demonstration rights reserved.
  • Documentation: End User Certificate and bank/ EFT mandate copies; PAN & GST certificates.

Terms, Conditions & Eligibility

  • EMD/guarantee: not disclosed here; bidders must comply with standard security deposits/EMD requirements per ATC.
  • Documentation: PAN, GSTIN, cancelled cheque, EFT mandate; End User Certificate as per buyer format.
  • Warranty: 1 year onsite warranty from acceptance; OEM warranty certificates at delivery; service centers in INDIA.
  • Branding/Model clarity: provide explicit brand and model; non-specific bids may be rejected.
  • Service terms: toll-free service number, escalation matrix, and post-sale support coverage in India.
  • Sample clause: bidder may be asked to provide samples/demonstrations for compliance checks.

Key Specifications

  • Printer Epson 15150 and Printer Epson 3250

  • NAS Server 4TB and TP Link NAS 24 Port

  • LAN Switch 8 Port, LAN Splitter, RJ45 Connectors

  • Projector Epson EH TW750

  • 1-year onsite warranty with OEM support

  • ISO 9001 certification required for bidder or OEM

  • End User Certificate in buyer format

  • Service centers located in India with installation/training capability

Terms & Conditions

  • ISO 9001 certification required for bidder or OEM

  • 1-year onsite warranty from final acceptance/installation

  • End User Certificate provided in Buyer’s standard format

  • Dedicated service hotline and escalation matrix must be provided

  • Brand and model declarations mandatory in technical bid

  • Sample/demonstration may be requested for compliance checks

Important Clauses

Payment Terms

Not disclosed in ATC; bidders must refer to standard government tender payment terms and EMD requirements.

Delivery Schedule

Delivery/installation/commissioning and testing to be completed at consignee locations per ATC; samples may be requested.

Penalties/Liquidated Damages

Penalties, if any, to be defined in the purchase order per standard government procurement terms.

Bidder Eligibility

  • Must hold ISO 9001 certification (bidder or OEM)

  • Demonstrate Indian after-sales service capability with regional centers

  • Provide End User Certificate in buyer format and OEM authorization for imported items

Bill of Quantities (BOQ) 12 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 Printer Epson 15150 As per Technical Specification 1 nos gso1@prc 30
2 Printer Epson 3250 As per Technical Specification 1 nos gso1@prc 30
3 Laser Pointer Red and Green As per Technical Specification 4 nos gso1@prc 30
4 NAS Server 4TB As per Technical Specification 1 nos gso1@prc 30
5 TP Link for NAS 24 Port As per Technical Specification 1 nos gso1@prc 30
6 RJ 45 Connector As per Technical Specification 2 nos gso1@prc 30
7 Network LAN Tester As per Technical Specification 1 nos gso1@prc 30
8 Crimping Tool As per Technical Specification 1 nos gso1@prc 30
9 Multipurpose Tool Kit As per Technical Specification 1 nos gso1@prc 30
10 LAN Splitter As per Technical Specification 2 nos gso1@prc 30
11 LAN Switch 8 Port As per Technical Specification 2 nos gso1@prc 30
12 Projector Epson EH TW750 As per Technical Specification 2 nos gso1@prc 30

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Required Documents

1

Copy of PAN Card

2

Copy of GSTIN

3

Copy of Cancelled Cheque

4

Copy of EFT Mandate certified by Bank

5

End User Certificate in buyer format

6

ISO 9001 certification ( bidder or OEM )

7

OEM warranty certificates to be submitted at delivery

8

Details of Service Centres near consignee destinations

9

Dedicated toll-free service number and escalation matrix

10

OEM authorization/registered Indian office proof for imported components

11

Sample submission (if applicable)

Frequently Asked Questions

How to bid for IT peripherals tender in India Army 2025

Bidders must meet essential eligibility: ISO 9001 certification, Indian service network, End User Certificate in the buyer format, and OEM warranties. Include brand and model declarations, PAN, GSTIN, EFT mandate, and service centers details. Ensure 1-year onsite warranty and installation/social training coverage where applicable.

What documents are required for Army IT equipment tender in 2025

Submit PAN and GST certificates, cancelled cheque, EFT mandate, End User Certificate, ISO 9001 certificate, OEM authorization for imported items, and service center details. Include brand/model declarations and any required samples or demonstrations when requested by the buyer.

What are the technical specifications for Epson printers in this bid

The tender specifies Epson printers (15150 and 3250) with no per-item detailed specs published here. Bidders must declare exact models in the bid, guarantee ISO 9001 compliance, and provide OEM warranty. Samples may be demanded for verification before final evaluation.

What is the warranty requirement for tablets and laptops in this tender

Although primarily printers and network gear are listed, the ATC mandates a minimum onsite warranty of 3 years for tablets and laptops if included, with a warranty card provided and service network details submitted by the bidder.

How is after-sales service arranged for imported items in this procurement

Imported items require OEM or authorized sellers with registered Indian offices to provide after-sales service. Submit proof of Indian presence and contactable service channels, including toll-free lines and escalation matrices, as part of the bid.

What is the role of End User Certificate in the Army procurement

End User Certificate confirms recipient authority and use-case for the equipment. Bidders must supply the End User Certificate in the buyer's standard format, ensuring compliance with end-use restrictions and facilitating post-delivery support at consignee locations.

What happens if a bidder fails to provide ISO 9001 or brand/model details

Failure to provide ISO 9001 certification or omit brand/model declarations may lead to bid rejection. The ATC requires explicit model names and adherence to quality standards; ensure full documentation, including OEM warranties, is uploaded with the technical bid.

When will samples be requested for model verification in this tender

The buyer reserves the right to call for samples or demonstrations before final evaluation. Submit actual model details and ensure availability of demonstration units, as noncompliance may lead to disqualification from the process.