Indian Army Printer, NAS Server, Networking & Projector Tender 2025 - ISO 9001 required, Onsite Warranty 1 Year

Tender Overview

The Indian Army (Department Of Military Affairs) invites bids for a bundle of IT peripherals and projection equipment including: Printers Epson 15150 and Epson 3250, Laser Pointer (Red/Green), NAS Server 4TB, TP Link NAS 24 Port, RJ 45 Connectors, Network LAN Tester, Crimping Tool, Multipurpose Tool Kit, LAN Splitter, LAN Switch 8 Port, and Projector Epson EH TW750. Estimated value not disclosed; project scope encompasses supply, installation (where applicable) and after-sales support across consignee locations in India. Mandatory compliance with ISO 9001, end-user format certificates, and OEM warranty obligations ensures standardized quality. Bidders must present brand and model details, submit an End User Certificate as per buyer format, and demonstrate a robust service network with toll-free support and escalation matrix. Sample submission may be requested to verify specifications prior to final evaluation.

Compliance with ATC clauses requires exact model declarations, OEM authorizations, and 1-year on-site warranty from delivery/installation. The tender emphasizes post-sale service capabilities in India, installation/training provisions, and end-user documentation. This procurement targets reliable deployment of office IT equipment with standardized after-sales support and clear warranty coverage, ensuring ready availability of service centers near consignee destinations. Tech assurance and brand specificity reduce risk of nonconforming bids.

Technical Specifications & Requirements

• Product categories: printers, laser pointers, NAS server, networking gear, LAN tools, and a high-definition projector.
• Standards: ISO 9001 certification required for bidder or OEM; OEM warranty certificates to be submitted at delivery.
• Warranty: minimum 1 year onsite warranty from final acceptance or commissioning, with OEM warranty cards.
• Brand/model declaration: clearly state brand and model in technical bid; samples may be requested.
• Serviceability: dedicated service support line and escalation matrix; in-country installation, commissioning, training and maintenance capability must be demonstrated.
• Imported components: if any, OEM must have registered Indian office for after-sales service.
• Delivery considerations: installation and testing included where applicable; sample/demonstration rights reserved.
• Documentation: End User Certificate and bank/ EFT mandate copies; PAN & GST certificates.

Terms, Conditions & Eligibility

• EMD/guarantee: not disclosed here; bidders must comply with standard security deposits/EMD requirements per ATC.
• Documentation: PAN, GSTIN, cancelled cheque, EFT mandate; End User Certificate as per buyer format.
• Warranty: 1 year onsite warranty from acceptance; OEM warranty certificates at delivery; service centers in INDIA.
• Branding/Model clarity: provide explicit brand and model; non-specific bids may be rejected.
• Service terms: toll-free service number, escalation matrix, and post-sale support coverage in India.
• Sample clause: bidder may be asked to provide samples/demonstrations for compliance checks.