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Banaras Hindu University AI-Driven Multilingual Voice/Text Service Tender Varansi UP 2025 - Trauma Centre BHU

Bid Publish Date

31-Dec-2025, 6:24 pm

Bid End Date

04-Feb-2026, 7:00 pm

EMD

₹1,20,000

Location

VARANASI , UTTAR PRADESH

Latest Corrigendum Available

Progress

Issue31-Dec-2025, 6:24 pm
Corrigendum25-Jan-2026
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 2

SERVICES LOGO DESIGN

Tender Overview

Banaras Hindu University invites bids for an AI-driven, real-time multilingual Voice to Text and Text to Voice solution to facilitate doctor-patient communication at the Trauma Centre, IMS, BHU, located in Varanasi, Uttar Pradesh. The procurement targets scalable service provision with an EMD of ₹120,000 and a flexible contract quantity/duration up to 25% at issuance, with potential adjustment post-award. The scope centers on software-enabled medical communication support, enabling seamless cross-language interaction within a critical care environment. The tender emphasizes AI-powered language processing capabilities and integration with hospital workflows to support multilingual bedside communication.

Technical Specifications & Requirements

  • No technical specifications provided in the tender data; bidders should plan for a software-as-a-service or on-premise deployment model capable of real-time multilingual translation for doctor-patient interactions.
  • Expected deliverables: scalable AI-driven voice-to-text and text-to-voice modules, user-friendly interfaces for clinicians and patients, and secure data handling aligned with hospital IT standards.
  • Proposed standards to consider (not specified in the tender): ensure compatibility with healthcare privacy norms, low-latency responses, and offline capability if connectivity gaps occur.
  • Experience emphasis: vendors should demonstrate capability in deploying real-time translation in clinical settings and integration with hospital information systems.
  • EMD amount is ₹120,000; contract adjustment rights allow up to 25% variation in quantity or duration after award.

Terms, Conditions & Eligibility

  • EMD: ₹120,000 payable as specified by the tender terms.
  • Contract flexibility: quantity or duration can be adjusted up to 25% at issue and post-award; bidders must accept revisions.
  • Financial health: bidders must confirm they are not under liquidation or similar proceedings and upload an undertaking.
  • No BOQ items exist; focus is on service capability, deployment approach, and compliance with ATC terms.
  • Bid submission should align with Buyer Added Terms and Conditions and any uploaded ATC documents.

Key Specifications

  • AI-driven language solution for multilingual voice-to-text and text-to-voice

  • Real-time communication support for trauma care settings

  • Scalability to handle high patient throughput at Trauma Centre, IMS, BHU

  • Secure data handling and privacy compliance for hospital workflows

  • Bidder must demonstrate deployment capability in clinical environments

Terms & Conditions

  • EMD of ₹120,000 required with bid submission

  • Contract quantity/duration can vary up to 25% at issue and post-award

  • Must not be under liquidation or similar proceedings; provide undertaking

  • No BOQ items; emphasis on service capability and ATC compliance

Important Clauses

Payment Terms

Details on payment terms to be specified in the ATC; ensure alignment with hospital procurement norms and potential milestone-based payments.

Delivery Schedule

Deployment timeline to be defined in the contract; bidders must propose phased rollout suitable for trauma center operations.

Penalties/Liquidated Damages

Penalties for non-performance or delayed deployment to be defined in ATC; expect service-level penalties for critical care support.

Bidder Eligibility

  • Not under liquidation, court receivership, or similar proceedings

  • Demonstrated experience in AI-driven language/translation within healthcare

  • Financial viability evidenced by turnover or financial statements

Documents 15

GeM-Bidding-8780372.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Technical Specification/Buyer Specification Document

TECHNICAL

Technical Specification/Buyer Specification Document

TECHNICAL

Technical Specification/Buyer Specification Document

TECHNICAL

Technical Specification/Buyer Specification Document

TECHNICAL

Technical Specification/Buyer Specification Document

TECHNICAL

Technical Specification/Buyer Specification Document

TECHNICAL

Technical Specification/Buyer Specification Document

TECHNICAL

Technical Specification/Buyer Specification Document

TECHNICAL

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar AI-driven language/medical communication projects

4

Financial statements or turnover evidence

5

EMD submission proof (online transfer or DD as applicable)

6

Technical bid documents detailing deployment approach

7

OEM authorizations or software vendor credentials (if applicable)

8

Undertaking confirming freedom from liquidation or receivership

Corrigendum Updates

2 Updates
#1

Update

25-Jan-2026

Extended Deadline

04-Feb-2026, 7:00 pm

Opening Date

04-Feb-2026, 7:30 pm

#2

Update

19-Jan-2026

Extended Deadline

27-Jan-2026, 7:00 pm

Opening Date

27-Jan-2026, 7:30 pm

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for the AI language solution tender in Varansi BHU 2025?

Bidders must submit the EMD of ₹120,000, GST and PAN, experience certificates, and technical bid detailing deployment plan. Ensure non-liquidity statements and ATC acceptance. Provide AI translation capabilities suitable for trauma care, with data privacy compliance and hospital IT integration details.

What documents are required for the Varansi BHU language tender submission?

Required documents include GST certificate, PAN card, experience certificates for similar projects, financial statements, EMD proof, technical bid outlining deployment approach, OEM authorizations if applicable, and an undertaking regarding financial standing and non-liquidation.

What are the technical expectations for real-time multilingual translation in this BHU tender?

bidders should propose real-time voice-to-text and text-to-voice modules, scalable for Trauma Centre traffic, secure data handling, and healthcare privacy compliance. Emphasis on low latency, integration with hospital systems, and clinical usability in a high-pressure environment.

What is the EMD amount and how is it paid for the BHU project?

The EMD is ₹120,000. Payment method will be as per tender terms, typically via online transfer or demand draft. Ensure submission with bid and provide payment reference in the bid envelope as required by BHU procurement.

What are the delivery expectations for the BHU trauma centre AI solution?

Delivery expectations are defined in the ATC; bidders should propose phased deployment with milestones suitable for trauma care operations, including initial pilot, full deployment, and post-implementation support within agreed timelines.

Which standards or privacy requirements apply to the BHU multilingual service?

Though not specified, bidders should align with healthcare data privacy norms, privacy-by-design, and secure data handling practices. Propose compliance with relevant national healthcare data standards and hospital IT security policies.

How does the 25% quantity/duration flexibility affect bidding for BHU?

The buyer may adjust contract quantity or duration by up to 25% at issue and after award. Bidders must accept revised scope, ensuring scalable deployment options and flexible pricing to accommodate such changes.