Indian Army Antivirus Software & Office Suite Tender Amritsar Punjab 2026 Q2 – OEM Installation & Support
Progress
Quantity
45
Category
Operating System Software (V3)
Bid Type
Two Packet Bid
Categories
2
Tender Overview
The Indian Army, Department Of Military Affairs, seeks procurement of Operating System Software (V3), Office Suite Software (V3), and Antivirus Software (Q2) with installation, testing, commissioning, and operator training. The scope includes licenses, cloud storage options, and license portability across devices, with OEM/authorized reseller installation requirements and dedicated service support. The winner may face quantity adjustments up to 25%, at contracted rates, with a delivery timeline linked to the original and extended delivery periods. The purchase location is Amritsar, Punjab, at 415 Field Hospital, NAMS Attari Border road CP-6 Gate, addressing on-site deployment. Unique factors include mandatory OEM/authorized resellers for deployment and established service centers in the consignee state. This tender emphasizes end-to-end supply, installation, and statutory clearances where applicable, all under a single bidder.
Technical Specifications & Requirements
- Licensing options and cloud storage provisions under the license scope, with capacity and portability details to be confirmed.
- Office Suite components, with support duration for patches/updates and version upgrades.
- Cloud Storage provisioning (in GB) and clear description of how store is managed.
- Activation type, license type, and number of devices supported per license.
- Emphasis on installation, configuration, and commissioning performed by OEM/authorized resources, with explicit after-sales support expectations.
- Required service center presence in the state of each consignee location or establishment within 30 days of award.
- Dedicated toll-free support and a documented escalation matrix for service issues.
- Vendor documentation must include PAN, GST, EFT mandate, and bank-corroborated cancelled cheque.
Terms, Conditions & Eligibility
- Optional quantity variation up to 25% during contract, plus potential increases during the currency period.
- Scope of supply includes installation, testing, commissioning, and operator training, plus any statutory clearances if required.
- On-site delivery/installation at the Amritsar address; OEM/authorized resource required for deployment.
- Service center availability in the consignee state; establishment within 30 days if not existing.
- Mandatory submission of PAN, GSTIN, cancelled cheque, and EFT mandate with bid; explicit vendor code creation prerequisites.
Terms & Conditions
-
Key Term 1: 25% quantity variation rights at placement and during currency
-
Key Term 2: Installation, testing, commissioning, and operator training included
-
Key Term 3: OEM/authorized reseller deployment and dedicated service support required
Important Clauses
Payment Terms
Not explicitly stated in provided terms; payment will follow purchaser's standard terms after delivery acceptance and service center validation.
Delivery Schedule
Delivery period may extend based on option clause; minimum extension period 30 days if increased quantity exercised.
Penalties/Liquidated Damages
No explicit LD details provided; implied reliance on standard government procurement penalties for delayed delivery.
Bidder Eligibility
-
Must have OEM authorization or be an OEM-certified reseller for the software
-
Functional service center in the state of each consignee location or establish within 30 days of award
-
Dedicated toll-free service number and escalation matrix must be provided
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Operating System Software (V3) (Q2) , Office Suite Software (V3) (Q2) , Antivirus Software (Q2)
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Amritsar
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Amritsar | Amritsar | - | - | 14 | 15 | - |
Authority Records
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Documents 5
GeM-Bidding-9604298.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
CATALOG-Specification-2
CATALOG Specification
CATALOG-Specification-3
CATALOG Specification
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Technical Specifications
3 Items
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| Generic | Software Description | Operating system software supplied as a digital download. |
| Generic | Operating System Type | Windows |
| Generic | Offered Product are | Windows 11 Pro |
| SCOPE OF LICENSE | Types Of License | Perpetual |
| SCOPE OF LICENSE | Licensing Option | Per Device |
| SCOPE OF LICENSE | Cloud License Portability | No |
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Required Documents
Experience Criteria
Past Performance
Bidder Turnover
Certificate (Requested in ATC)
OEM Authorization Certificate
OEM Annual Turnover
Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Frequently Asked Questions
How to bid for Indian Army antivirus software tender in Amritsar 2026?
Bidders must submit PAN, GSTIN, cancelled cheque, EFT mandate, and OEM authorisation. Include installation, commissioning, and operator training costs within the bid, plus service-center proof in Punjab. Ensure OEM-certified installation personnel and a toll-free support line are provided, with escalation contacts clearly listed.
What documents are required for the Indian Army software tender 2026?
Required documents include PAN card, GSTIN, cancelled cheque, EFT mandate, OEM authorization, and evidence of a functional service center in the state. Provide installation and commissioning SOPs, along with proof of ability to deliver cloud storage and license portability as specified.
What are the licensing terms for OS and office suite in this bid?
The procurement specifies license types and portability, with cloud storage capacity to be confirmed. Licenses should support activation across multiple devices, with support for patches and upgrades for the OEM-specified period. Comply with OEM licensing options as described in tender terms.
When is the delivery period and potential extension for this tender?
Initial delivery period is defined by the contract, with option to increase quantity up to 25%. Extension calculations follow (increased quantity ÷ original quantity) × original delivery period, minimum 30 days, subject to extension rules.
What are the service center requirements for this procurement?
Bidder must have a functional service center in each consignee state or establish one within 30 days of award. Payment release is conditional on documentary evidence of the service center's operation and a dedicated toll-free support line.
What are the installation and training obligations for bidders?
Installation, testing, commissioning, configuration, and operator training (if applicable) must be performed by OEM or OEM-certified personnel or authorized resellers, ensuring on-site deployment at the specified Amritsar address.
What is required for OEM/authorized reseller deployment in Punjab?
The bidder must demonstrate OEM authorization or reseller certification, with a registered India presence for after-sales support and a documented escalation matrix for service issues, plus dedicated support contact details.
What are the critical eligibility criteria for this procurement in 2026?
Eligibility includes OEM authorization or reseller status, a formal service center in Punjab, presence of a toll-free support line, EFT mandate submission, and ability to deliver installation and training as part of scope.
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Documents 5
GeM-Bidding-9604298.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
CATALOG-Specification-2
CATALOG Specification
CATALOG-Specification-3
CATALOG Specification
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS