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Bharat Electronics Limited (BEL), under the Department of Defence Production, invites bids for AMC OF AIR CONDITIONING UNITS for a 2-year period at BEL facilities in PUNE, MAHARASHTRA 410301. The scope is service-based with renewal options and potential quantity/duration adjustments up to 25% at contract issuance, and up to 25% thereafter. The tender emphasizes supplier capability to provide ongoing maintenance, break/fix support, and scheduled servicing for listed air conditioning assets. The contract focuses on reliable, prompt response times, with a need to align with BEL’s security and compliance standards for defence procurement. This opportunity targets service providers experienced in HVAC preventive maintenance and emergency repairs, with a flexible framework to accommodate project scope shifts within the stated percentage limits.
Product/service names: AMC for Air Conditioning Units
Estimated value: Not disclosed
Experience: HVAC maintenance and AMC capability
Quality/standards: Internal BEL security/compliance standards
Delivery/service scope: Preventive maintenance, fault diagnosis, repairs
Warranty/Support: Not specified but implied via AMC
Testing/Acceptance: SLA-based performance monitoring
Option Clause: 25% adjustment at contract issuance and during contract
Lumpsum scope may extend up to 25% with provider consent
No explicit EMD/valor disclosed; standard bid documents required
Not specified in data; bidders should prepare standard terms with BEL
On-site AMC services for Pune facility; SLA-based response times to be defined
Not detailed; likely to be defined in final contract per BEL norms
HVAC AMC experience with fault diagnosis and preventive maintenance
Capability to supply spare parts and on-site technicians
Compliance with defence production procurement norms and BEL security requirements
Quantity
1
Similar Category
ANNUAL MAINTENANCE SERVICE FOR Centralised air conditioning system
Bid Type
Two Packet Bid
Bid Validity
100 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - AMC OF AIR CONDITIONING UNITS FOR 2 YEARS
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
PUNE CITY
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | PUNE CITY | PUNE CITY | - | - | Project / Lumpsum Based | - | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for AMC of HVAC/air conditioning units
Financial statements or solvency proof
Technical bid documents and service capability statement
OEM authorization or authorized service provider certificates (if applicable)
Any security/compliance related documents required by BEL DEFENCE PRODUCTION
Key insights about MAHARASHTRA tender market
Bidders must submit standard GTE/TK terms, GST, PAN, and experience certificates for HVAC AMC. Include OEM authorizations where applicable, financials, and technical capability statements. Ensure compliance with BEL security protocols and Defence Production norms; the contract allows up to 25% quantity/duration adjustment.
Submit GST registration, PAN card, HVAC AMC experience certificates, financial statements, service capability statements, OEM authorizations if needed, and any defence-compliance documents. Include prior SLA-based maintenance records and contactable references for similar contracts.
On-site maintenance at BEL Pune facilities with SLA-driven response times and routine preventive maintenance. The contract allows 25% scope adjustment at issue and during execution; ensure spare parts management and timely fault diagnosis as per BEL norms.
The base term is 2 years, with option clauses permitting up to 25% extension in quantity or duration at contract issue and post-issuance, subject to BEL approval and provider consent for scope expansion.
Highlight compliance with internal BEL security protocols and any OEM-specific certifications. While no explicit external standard is listed, demonstrate HVAC maintenance expertise, reliability, and alignment with defence production guidelines.
Provide evidence of HVAC AMC experience, capability to supply spares, proven SLA performance, and adherence to defence procurement norms. Include security clearances if applicable and prior projects with similar scale or defence-related clients.