GEM

Assam University Internet Bandwidth & Replication Service Tender Assam - Govt SLA Standards 2025

Bid Publish Date

28-Nov-2025, 12:43 pm

Bid End Date

12-Dec-2025, 1:00 pm

Value

₹50,00,000

Location

CACHAR , ASSAM

Progress

Issue28-Nov-2025, 12:43 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Explicit downtime threshold: termination rights if downtime > 20-25% for three consecutive billing cycles
  • • Contract architecture: initial 5-year term with extension options up to 10 years at revised market rates
  • • Excess settlement: allowed extra charges up to a specified percentage with mandatory supporting documents
  • • Past experience criteria: acceptable proofs include contract copies with invoices and client execution certificates
  • • Post-installation deliverables: detailed technical documentation and equipment information required
  • • SLA and ATC: bidder must review and comply with uploaded ATC/SLA documents

Categories 2

INTERNET OSCILLOSCOPES

Tender Overview

Assam University (Department of Higher Education) in Assam invites bids for Internet bandwidth and replication service. Estimated value is ₹5,000,000 with a five-year initial contract and potential extensions. The procurement targets both public and private service providers capable of delivering high-availability connectivity and data replication. A key differentiator is the explicit downtime threshold and the option of excess settlement charges in invoices. This opportunity requires technical readiness and prior experience in government-grade bandwidth services. The lack of BOQ items suggests a focus on service readiness, installation, and ongoing support.

Technical Specifications & Requirements

  • Service category: Internet Bandwidth and Replication Service for government sector provisioning.
  • Service model: Leased line-style connectivity with data replication capabilities to ensure redundancy.
  • Key terms include a five-year initial term with possible extension up to 10 years depending on performance and market conditions.
  • Downtime threshold: termination option if downtime exceeds 20-25% for three consecutive billing cycles.
  • Excess settlement: bidders may include additional charges up to a specified percentage of the item-level value, with mandatory supporting documents.
  • Documentation: proof of past experience via contract copies, client execution certificates, or third-party notes; submission must align with ATC clauses.

Terms, Conditions & Eligibility

  • Contract duration: 5 years initial, with potential extension of 5 years at satisfactory performance and pricing.
  • Termination: one-month notice if service is deemed very poor.
  • EMD: not clearly specified in the tender data.
  • Documentation: bidders must upload all required certificates and documents per ATC; past experience evidence via contract copies or execution certificates.
  • Documentation after installation: detailed technical documentation and equipment details must be provided by the winning bidder.
  • SLA attachments and related terms are provided by the buyer; ensure compliance with uploaded ATC documents.

Key Specifications

    • Service category: Internet Bandwidth and Replication Service
    • Estimated contract value: ₹5,000,000
    • Contract term: 5 years initial with potential extension to 10 years
    • Downtime termination trigger: 20-25% downtime for three billing cycles
    • Excess settlement: additional charges allowed up to a specified percentage with documented justification
    • Documentation: post-installation technical documentation and equipment details required

Terms & Conditions

  • Five-year initial contract with potential 5- or 10-year extensions based on performance

  • Downtime-based termination clause with a 20-25% threshold over three billing cycles

  • Excess settlement option permitting additional invoice charges with supporting documents

Important Clauses

Payment Terms

Not explicitly stated in data; bidders should review ATC for invoicing rules and any excess settlement details

Delivery Schedule

Delivery/installations aligned with installation and commissioning after contract award; formal documentation required

Penalties/Liquidated Damages

Termination rights triggered by sustained downtime; no explicit LD rate provided in available data

Bidder Eligibility

  • Experience in providing government-grade internet bandwidth and replication services

  • Financial capability to support a ₹5,00,00,0? value project (need exact capitalization from tender) and ongoing support

  • Capability to supply required documentation and OEM authorizations as per ATC

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Posted: 29 August 2025
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GEM

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Required Documents

1

GST registration certificate

2

Permanent account number (PAN) card

3

Proof of past experience as per ATC (contract copy + invoice with self-certification OR client execution certificate)

4

Financial statements or solvency documentation

5

Technical bid documents and hardware/solution specifications

6

OEM authorization or vendor accreditation if applicable

7

Any other certificates requested in Bid Document, ATC, Corrigendum

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for Assam University internet bandwidth tender 2025 in Assam

Bidders should prepare GST registration, PAN, past experience proofs (contract copies or client certificates), financial statements, and technical bid with bandwidth and replication specifications. Review ATC for excess settlement clauses and SLA requirements; ensure five-year initial term with potential extensions and post-installation documentation.

What documents are required for Assam University bandwidth bid 2025

Submit GST certificate, PAN card, past experience proofs (contract copy + invoice with self-certification or client execution certificate), financial statements, technical compliance documents, OEM authorizations, and any other certificates listed in ATC or Corrigendum; upload all as part of the bid submission.

What are the technical requirements for internet replication service tender Assam

The service must offer high-availability internet bandwidth with replication capabilities suitable for government-grade needs; ensure documentation post-installation; review SLA attachments for uptime targets and performance metrics; confirm support and maintenance scope per five-year term.

What is the downtime threshold for termination in this Assam University tender

The termination trigger is downtime exceeding 20-25% for three consecutive billing cycles; bidders should plan for robust uptime, redundancy, and quick restoration strategies to avoid contract termination.

What are the payment terms for Assam University bandwidth contract

Payment terms are defined in ATC; typical government tenders include milestone-based or monthly invoices; confirm whether excess settlement charges are billable and ensure documentation supports any added charges as per excess settlement clause.

How to validate past experience for this bandwidth tender in Assam

Provide contract copies with invoices and self-certification or client execution certificates, or alternative documents like third-party inspection notes to demonstrate prior successful delivery of internet bandwidth or replication projects.

What post-installation deliverables are required for this tender in Assam

Successful bidder must supply detailed technical documentation, equipment details, configuration specifics, installation reports, and commissioning data as part of the handover to Assam University after project completion.

What is the contract duration and renewal conditions for Assam University bid

The contract starts with a 5-year term; extensions up to an additional 5-10 years may apply based on performance and market rates; price revisions may occur at renewal, with proper performance assessment.