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Indian Army Tablet Tender Pathankot Punjab 3-Year Warranty IS 550/IS IS-ISI Compliant 2026

Bid Publish Date

14-Feb-2026, 8:51 pm

Bid End Date

27-Feb-2026, 9:00 pm

Location

PATHANKOT , PUNJAB

Latest Corrigendum Available

Progress

Issue14-Feb-2026, 8:51 pm
Corrigendum24-Feb-2026
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Exact quantity variation clause: up to 25% increase/decrease during contract.
  • • 3-year OEM warranty with certificates due at delivery.
  • • Dedicated toll-free service support and escalation matrix required.
  • • Service centers in India must be identified; installation/ commissioning supportive if included.
  • • Past experience proofs accepted: contracts with invoices, execution certificates, or client notes.

Categories 2

COUGH AND COLD MEDICINE PENTOPRAZOLE

Tender Overview

Indian Army (Department Of Military Affairs) invites bids for the supply of tablets at Pathankot, Punjab. The scope is strictly Goods-only supply with a flexible quantity clause allowing a 25% increase/decrease at contract award and during the contract. A 3-year warranty from final acceptance or post-installation testing is required, with OEM warranty certificates at delivery. Bidders must demonstrate post-sale support through a dedicated toll-free line and an escalation matrix. Proof of past experience via client contracts or invoices is acceptable. Service centers in India must be listed. Delivery terms hinge on original delivery date, with extension rules for additional quantity.

Technical Specifications & Requirements

  • Scope of supply: Only supply of goods (tablets).
  • Warranty: 3 years from acceptance or after installation and testing. OEM warranty certificates must be provided at delivery.
  • Service & Support: Dedicated toll-free number and escalation matrix for after-sales service; established service network in India with local centers near consignee locations.
  • Installation/Training: If included in scope, installation, commissioning, and training to be completed; troubleshooting and maintenance service group required.
  • Past Experience: Submission of contract copies, invoices with self-certification, execution certificates or equivalent documents as proof.
  • BOQ: No items listed; procurement defined as goods-only with no listed quantities.

Terms, Conditions & Eligibility

  • Quantity flexibility: Purchaser may increase/decrease by up to 25% of bid quantity at the time of placement and during the currency at contracted rates. Additional time calculation uses (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days.
  • Scope of supply: Goods-only; price must include all components.
  • Warranty/AMC: 3-year warranty; OEM certificates required on delivery; service centers listed in bid.
  • Past experience proof: Acceptable documents include contract copies with invoices, client execution certificates, or similar documents.

Key Specifications

  • Product: Tablets

  • Scope: Goods-only supply

  • Warranty: 3 years from acceptance or installation/completion of testing

  • Service: Dedicated toll-free number and escalation matrix

  • Geography: India-wide service centers; delivery to consignee location

  • Experience: Evidence via contracts, invoices, or client certificates

Terms & Conditions

  • 25% quantity variation rights during contract

  • 3-year warranty with OEM certificates

  • Dedicated service support and escalation process

  • Past experience proof required (contracts/invoices)

Important Clauses

Delivery & Option Clause

Quantity may be increased/decreased by up to 25%. Delivery period adjustments follow a calculated method with a minimum 30 days.

Warranty & After-Sales

3-year warranty from final acceptance or post-installation; OEM warranty certificates due at delivery; established Indian service centers required.

Service Support

Dedicated toll-free number and an escalation matrix must be provided by bidder/OEM.

Bidder Eligibility

  • Proven experience in supplying tablets or similar IT hardware

  • Capability to provide OEM warranties and after-sales service

  • Demonstrated service centers in India and near consignee locations

Documents 4

GeM-Bidding-8988059.pdf

Main Document

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

PAN card

3

Past experience proof: contract copies + invoices or execution certificates

4

OEM authorization (if bidding through an authorized partner)

5

OEM warranty certificates

6

Details of service centers near consignee locations

7

Proof of installation/training capability (if scope includes installation)

Corrigendum Updates

1 Update
#1

Update

24-Feb-2026

Extended Deadline

27-Feb-2026, 9:00 pm

Opening Date

27-Feb-2026, 9:30 pm

Frequently Asked Questions

Key insights about PUNJAB tender market

How to bid for the Indian Army tablet tender in Pathankot?

Bidders must submit GST, PAN, and past experience documents (contracts or invoices) along with OEM authorization if applicable. Include OEM warranty certificates and a toll-free service number with escalation matrix. Ensure compliance with the 25% quantity variation clause and provide installation/commissioning details if included.

What documents are required for the Indian Army tablet procurement in Pathankot?

Required documents include GST registration, PAN, past experience proofs (contracts with invoices or execution certificates), OEM authorization, OEM warranty certificates, and details of service centers. Also provide proof of installation capability if installation is part of scope.

What is the warranty period for tablets in this tender?

The tablets carry a 3-year warranty from final acceptance or after installation/testing completion. OEM warranty certificates must be submitted at delivery, and the bidder must have an established service network in India.

How does the 25% quantity variation affect delivery timelines?

The purchaser may increase/decrease bid quantity by up to 25%. The delivery period adjusts using (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum extension of 30 days; extension can occur within original delivery period as well.

What after-sales support is required for the tablets?

Bidders must provide a dedicated toll-free service line and an escalation matrix. Service centers must be identified near consignee locations, with installation/training support if included in scope.

Are installation and training included in the tablet supply contract?

Installation and training are included if specified in the scope. The bidder must provide post-installation support, troubleshooting, and maintenance services, with trained personnel and documented service processes.

What past experience evidence is acceptable for eligibility?

Acceptable proofs include contract copies with invoices, client execution certificates, or other documents like third-party inspection notes that demonstrate execution of similar supplies or services.

Where will the tablets be delivered and what are the payment terms?

Delivery is to a consignee location in Pathankot, Punjab. Payment terms are not specified in the available data; bidders should await tender clarifications or contract documents for exact payment milestones and schedule.

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