Progress
Quantity
1
Similar Category
Repair and Overhauling Service
Bid Type
Two Packet Bid
The Indian Navy, Department of Military Affairs, invites bids for the repair and restoration of 15 non-MES glass doors at South Goa, Goa 403105 including replacement of locking mechanisms. The scope covers repair, restoration, and replacement work tied to door hardware where required. A site visit is mandatory after bid publication, and bidders must demonstrate presence with an office in the consignee state. The contract requires a dedicated service support channel and a defined escalation matrix to ensure responsive maintenance.
EMD not specified in tender data; bidders must provide financial undertaking avoiding liquidation
Mandatory site visit after bid publication for scope appreciation
Goa-based service office required; documentary proof must be submitted
Dedicated toll-free support and formal escalation matrix required
Not specified in data; bidders should seek clarity on payment upon delivery and acceptance.
Site visit required within bid period; on-site repair to be scheduled per Navy facility protocols.
Not specified; bidders should request LD terms during final agreement.
No liquidation or bankruptcy status; provide undertaking
Evidence of Goa-based service presence for repair work
Experience in glass-door repair/restoration and locking mechanisms
Ability to provide dedicated service support and escalation matrix
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - HIRING OF SERVICES FOR REPAIR AND RESTORATION OF QTY 15 NON MES GLASS DOORS INCLUDING REPLACEMENT OF LOCKING MECHANISM
Delivery Locations
1
Delivery Cities
South Goa
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | South Goa | South Goa | - | - | Project / Lumpsum Based | - | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST certificate
PAN card
Experience certificates showing prior glass-door repair/restoration work
Financial statements or solvency proof
EOI/biodegradable undertaking regarding liquidation/bankruptcy status
Documentation evidencing dedicated service support contacts (toll-free number, escalation matrix)
Proof of Goa office presence (address, registration documents)
OEM authorization or service-provider accreditation if applicable
Key insights about GOA tender market
Bidders must submit GST, PAN, and financials, plus experience certificates for glass-door repairs. Provide Goa office proof, dedicated support contacts, and an escalation matrix. A mandatory site visit occurs 2 days after bid publishing; ensure compliance with service access rules and submission of OEM authorizations if applicable.
Submit GST certificate, PAN, last 3 years financial statements, experience certificates for door repair projects, proof of Goa office, tender-specific undertakings avoiding liquidation, and proof of dedicated service support (toll-free number and escalation contacts). Include OEM authorizations if available.
Scope includes repair and restoration of hinges, frames, glazing integrity, and replacement of faulty locking mechanisms. Ensure ability to access Navy facilities, conduct on-site assessment, and deliver timely hardware replacement with quality glazing work as per site conditions.
Site visit is mandatory after bid publication, scheduled post 2 days. Bidders must participate to better appreciate scope and access Navy premises, and to validate whether Goa-based service presence is feasible for ongoing support.
Bidders must provide a dedicated toll-free number and an escalation matrix with direct contact details. An established local service office in Goa is required, with documentary evidence to support availability and rapid response to repair needs.
No LD or warranty terms are specified in the data. Bidders should seek explicit SLA details during final terms, including response time, completion time, and any liability for post-repair issues.
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Main Document
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OTHER
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS