Metnet Annual Maintenance Service for Desktops, Laptops, Peripherals & UPS 30 KVA at IMD Patiala 2026
Progress
Key Highlights
- • Explicit 25% quantity/duration variation clause at contract issuance
- • UPS maintenance scope: Online 30 KVA units alongside desktops and laptops
- • No BOQ items; AMS scope appears via SOW attachment rather than fixed schedule
- • Location: IMD Patiala, Punjab under Metnet/government procurement framework
- • Brand/OEM considerations to be clarified; OEM authorizations may be required
- • Payment terms and EMD not defined in the data; require bidder clarification
- • Quality/maintenance standards not enumerated; seek SLA, response times, and uptime targets
- • Cable/peripheral support and parts availability to be confirmed in bid
Tender Overview
Metnet : An E-governance Intra-imd Portal New Delhi invites tenders for Annual Maintenance Service of Desktops, Laptops, Peripherals and UPS (Online 30 KVA) at the Indian Meteorological Department (IMD) facility in Patiala, Punjab. Estimated value is ₹50,000. The scope covers routine maintenance and service support for IT hardware and an auxiliary power unit, with a flexible contract quantity/duration clause allowing up to 25% adjustment at contract issuance and thereafter. The BOQ shows 0 items, indicating a broad AMS requirement rather than a fixed list. The file mentions a general SOW link for scope details. Bidders should prepare to align with government AMS norms and IMS/IMD procurement practices.
Technical Specifications & Requirements
- Product/Service: Annual Maintenance for Desktops, Laptops, Peripherals, and UPS (Online 30 KVA)
- Location/Deployment: IMD Patiala (Punjab) under the stated organization umbrella
- Estimated Value: ₹50,000; no BOQ itemization provided
- SOW Reference: File attachment link to scope of work; ensure compliance with the attached AMS scope
- Critical Clauses: Quantity/duration may be revised up to 25% at contract issue; post-issuance changes capped at 25%
- Standards/Certifications: Not explicitly listed in tender data; bidders should verify OEM/brand compatibility with UPS and IT peripherals
- Delivery/Support: Specific delivery timelines not published; responsiveness and onsite support expectations should be clarified during bid finalization
Terms, Conditions & Eligibility
- EMD: Amount not disclosed in the tender data; plan to verify during bid clarification
- Experience/Turnover: No explicit years or turnover targets stated; bidders should demonstrate prior AMS for IT hardware and UPS systems
- Delivery Schedule: No fixed dates provided; clause allows 25% variation at contract issue
- Payment Terms: Not specified; bidders should seek standard govt payment terms during bid response
- Documentation: Submit GST certificate, PAN, experience certificates, financial statements, EMD documents, technical bid, and OEM authorizations as applicable; verify file attachment requirements in the SOW
- Warranty/Penalties: Not described; propose clarifications on service SLAs and penalties in bid stage
Key Specifications
-
Product/service names: Annual Maintenance for Desktops, Laptops, Peripherals, UPS (Online 30 KVA)
-
Quantities/values: Estimated value ₹50,000; no fixed BOQ quantity
-
EMD/Value: Not disclosed in tender data; verify during bid
-
Experience: No explicit years; provide evidence of prior IT hardware AMS
-
Quality/Standards: No explicit standards listed; confirm OEM compatibility and SLAs
-
Warranty/AMC: Not specified; seek post-sale support terms in bid
-
Delivery: No explicit schedule; clarify delivery/fix timing in bid response
Terms & Conditions
-
25% quantity/duration flexibility at contract issuance
-
UPS 30 KVA maintenance included with IT peripherals
-
EMD, SLA, and delivery terms require bidder clarification
Important Clauses
Payment Terms
Not specified; confirm standard govt payment terms and any advance/retention terms in bid response
Delivery Schedule
No fixed delivery dates; bid should propose timelines and onsite support commitments
Penalties/Liquidated Damages
Not described; bidders should seek SLA-based penalties and performance bonds during clarification
Bidder Eligibility
-
Demonstrated AMS experience for desktops, laptops, peripherals, and UPS systems
-
GST registration and PAN; financial stability documentation
-
OEM authorization or vendor certification for supported brands (if applicable)
Technical Results
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | FASTIGO TECHNOLOGY PRIVATE LIMITED Under PMA | 24-04-2026 11:39:56 | |
| 2 | HEARTONOURSLEEVE PRIVATE LIMITED Under PMA | 24-04-2026 20:24:52 | |
| 3 | HMRC INDUSTRY PRIVATE LIMITED Under PMA | 22-04-2026 15:48:39 | |
| 4 | MINDIA TECHNOLOGIES PRIVATE LIMITED Under PMA | 24-04-2026 18:39:01 | |
| 5 | RNSYADUVENDRA ENTERPRISES INDIA PRIVATE LIMITED Under PMA | 16-04-2026 16:42:18 | |
| 6 | UNILINE ENERGY SYSTEMS PRIVATE LIMITED Under PMA | 25-04-2026 14:23:55 | |
| 7 | VG TECHNOLOGIES PRIVATE LIMITED Under PMA | 19-04-2026 13:39:19 |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | UNILINE ENERGY SYSTEMS PRIVATE LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 30 KVA); Uniline |
Contract / Result Documents 1
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Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Requirements
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 30 KVA); Uniline
Authority Records
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Documents 4
GeM-Bidding-9222680.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates of similar AMS for desktops, laptops, peripherals, UPS
Financial statements or turnover proof
EMD deposit proof (if required by clarification)
Technical bid documents aligning with SOW attachment
OEM authorizations or manufacturer certifications (if applicable)
Frequently Asked Questions
Key insights about PUNJAB tender market
How to bid for the Metnet AMS tender in Patiala for IT hardware?
Submit a technical bid aligned to the SOW attachment for desktops, laptops, peripherals and UPS (Online 30 KVA). Include GST, PAN, experience certificates, financials, OEM authorizations, and any required EMD documents. Clarify 25% quantity/duration flexibility at contract issue and confirm delivery terms with IMD Patiala.
What documents are required for Patiala IMD AMS bid submission?
Prepare GST certificate, PAN, experience certificates for similar AMS, financial statements, EMD proof (if applicable), technical bid aligned to SOW, and OEM authorizations. Ensure the attached SOW is reviewed to map each document to scope requirements and deliverables.
What is the expected scope for UPS maintenance in this tender?
Scope includes maintenance of Online 30 KVA UPS units alongside desktops, laptops, and peripherals. Confirm service levels, response times, onsite visits, spares availability, and replacement policy during bid submission, referencing the SOW attachment for precise coverage.
Are there any brand/OEM requirements for this Patiala tender?
Brand or OEM requirements are not explicitly listed; bidders should attach OEM authorizations or certifications applicable to supported brands and confirm compatibility with IMD Patiala's UPS and IT peripherals as per the SOW.
When is the 25% quantity/duration variation applicable in this tender?
The clause permits up to a 25% adjustment at the time of contract issue and maintains a cap of 25% for post-issuance changes. Bidders should plan for potential scope expansion or reduction within this limit during award formalities.
What are the delivery expectations for this AMS contract in Patiala?
Delivery timelines are not specified in the data. Bidders must propose clear onsite support response times, service visit schedules, and resolution SLAs in the technical bid, aligned to IMD Patiala requirements and the SOW.